We are attempting to update our app to use the PTT framework, as it has been made clear that this will be required in a future iOS version as opposed to using the Unrestricted VoIP entitlement we are using for several features of our app. However, the behavior of this framework poses some problems with implementing our app's functionality: It is not possible to programmatically join a channel when the app is not in the foreground. This hinders our ability to implement the Automatically activate radio stream feature of our app, which allows users who have opted into this feature to immediately begin hearing live PTT audio from their agency following an incident alert. Having the app constantly "joined to a channel" and using the restoration delegate could potentially work, however this is not ideal as this would result in the PTT UI needing to be displayed at all times, even when no radio stream is activated. We have a "Text to Speech" option that, when enabled, reads out the content of an incident alert after the alert sound has played. This currently happens by triggering an AVSpeechSynthesizer in the PushKit incoming push callback. It may be possible to render TTS audio on the fly in a Notification Service Extension and assign it as the notification's sound, if that is possible this is less of a problem. We also use the PushKit callback to, again if the user has enabled it, activate a "Shake to Respond" feature, allowing a short period of time after receiving an incident alert in which the user can shake their device to indicate that they are responding to the incident. There does not appear to be any way to have the level of background execution required to implement this using an NSE, and this is of course beyond the scope of the PTT framework. What options do we have to be able to continue to provide this functionality, without risk of it being disabled in a future iOS version?

Hi, I’m having issues with push notifications on my phone across multiple apps. When someone sends me a message, I only receive the notification 10 to 15 minutes later. For example, on WhatsApp, people say that my chat only shows one checkmark when they send me a message. I don’t know what else to do. I’ve already contacted Apple Support, visited an Apple-affiliated physical store, and followed all the recommended procedures. This is my first time using an iPhone—I bought it for professional use, but it’s practically useless if I don’t receive notifications instantly. They even told me that if I send it in for warranty service, there’s a 90% chance they won’t detect the issue, and the iPhone will come back with the same problem.

I am developing a VoIP service. Usually, when receiving a VoIP Push, Callkit is exposed immediately after receiving the message and the app is designed to be used. However, there is an extremely intermittent phenomenon (not well reproduced) where the app does not wake up even when receiving a VoIP Push. And after a long time, the app wakes up and Callkit is activated. (A long time after receiving the call…) Has anyone experienced the above phenomenon? I wonder if there are any reported parts depending on the OS version. (I have identified that it does not occur in the 17.x version, but it is difficult to guarantee because it occurs extremely intermittently) The app is not running in the background, but... Could this be happening if there are a lot of pending operations in the background? I need help urgently

The Apple subscription production environment receives notifications, but the same notification address successfully receives them only for sandbox payments.

Good morning all! We are facing a specific case dealing with push notifications to iOS devices. In my scenario: I turn off my device's internet Send multiple push notifications via server using Firebase. I turned ON my device's internet again. I only see the last push notification I sent. This is an expected scenario? There is any documentation that supports this statement? Thank you all!

I have a “1” above the setting app on my iPhone. However when I open settings there is no notification that shows up. I have tried force restarting and done the beta updates as they release however nothing works to got rid of it. What can I do?

I have been watching the following moment from wwdc (Design dynamic Live Activities): https://developer.apple.com/videos/play/wwdc2023/10194/?time=728 It suggest that you should 'tick' between multiple live activities of your app: When you want to show multiple sessions for your app going on at once, consider ticking between the display of them to continue to give users an eye on everything that’s going on. How can I tick between them? More specifically how can I do that when my app is in the background?

Dear Apple! During WWDC24 you announced that ONE_TIME_CHARGE notification is available on the sandbox environment and will be available "it will be available in production later this year" - it's March 2025 and there is still no production release of this feature. Could you share some timeline and plans for when we can expect that feature deployed to production? Thanks in advance!

I have three apps with a very low user rate, so it's easier to compare. In all three apps, when I send a notification to APNs, over two-thirds receive a "Stored - Device Offline" status, but only one or two notifications are delivered afterward. No message has been sent after that. The total number of recipients is 89; 26 were delivered to the device, and 62 were stored in APNs. One was delivered from storage, and one was discarded. All app users are located in the same region, and mobile internet or Wi-Fi is available everywhere. I can't believe that so many iPhone users aren't getting connected to APNs to receive the stored message. Or are event not connected. Or are there any other reasons why a notification cant be transmitted. (User beahaviour, time of not using the app or something else?)

There's plenty of articles out there about programatically grouping push notifications. However I have tried setting the thread-id in the push payload when sending a push, or setting the threadIdentifier for a received push in a notification service extension to be the same for several pushes. But if within the iPhone Settings / Notifications the user selects to display pushes as List and turns off Notification Grouping, then each notification resulting from the push appears on its own separately. Is there something other than thread-id/threadidentifier that is used to programmatically group them? If not then whats the point of these as grouping and display is actually under the control of user.

I am trying to issue the "start" APNs push notification to start a live activity for my iOS app. The notification appears to send correctly, there is no error message, but the live activity never appears for any of my users (users are in TestFlight). In addition to issuing the APNs commands from my server, I have also tried using the CloudKit Push Notification Console to manually generate a "start" notification. It submits correctly but the live activity never starts. I have also checked the Console app to watch the device logs and see if iOS is rejecting/throttling the live activity but I don't see any activity related to the start message at all. Here are some details: App bundle ID: `com.penzu.moodmoji` APNs topic: `com.penzu.moodmoji.push-type.liveactivity` APNs push type: `liveactivity` Recent apns-id: `7b633309-b7fd-4163-b620-776efa04f315` APNs payload: { "aps": { "timestamp": 1742651625, "event": "start", "content-state": { "totalDays": 7, "currentDay": 2, "progress": 0.29, "status": "ACTIVE", "reportReady": false }, "attributes-type": "GoalActivityAttributes", "attributes": { "totalDays": 7, "currentDay": 2, "progress": 0.29, "status": "ACTIVE", "reportReady": false }, "alert": { "title": "It's day 2!", "body": "Don't forget to record every time you feel anxious today." } } } I can confirm that LiveActivities started by the iOS app with ActivityKit work correctly, and the app does appear to be receiving pushToStartTokenUpdates: struct GoalActivityAttributes: ActivityAttributes, Sendable { struct ContentState: Codable & Hashable, Sendable { let totalDays: Int let currentDay: Int let progress: Double let status: String let reportReady: Bool } let goal: SimpleGoal } for await nextStartToken in Activity<GoalActivityAttributes>.pushToStartTokenUpdates { // send nextStartToken to server... } The app I'm testing with is in TestFlight, using the production APNs environment.

I'm strugling about the way how to code notifications for my weather aplication. I use data from my server that receives weather changing values from my own weather station and want to notify user of my app when eg strong wind will blow or temperature go under eg 3℃ etc. The weather station has 8 sensors so there is sometimes a lot of data changing in particular minute that i set to parse data from server and notify user about it. But the notifications only works only when app is on and couple minutes after locking display. So please what could i use strategy for the app to works even when the app sleeps ?

I'm sending push notifications to a notification extension, and within the extension setting the threadIdentifier to be the same. But I'm observing inconsistent grouping behaviour, and behaviour that changes over time. The general iPhone settings are to display notifications as a Stack, and the app settings are to show on lock screen, notification center and banners and the notification grouping is set to by app (changing it to automatic doesn't affect the behaviour below). Pushes are displayed on the lock screen grouped together, then if the device is roused and the screen swiped down to reveal the notification center then they are still grouped. So far so good. If the iphone is active then the notifications appear at the top of the screen, one by one, but in this case if there is a swipe down to reveal the notification center then the notifications are not grouped when displayed, but shown individually. But then if one waits a few minutes and then displays the notification center for a 2nd time, sometimes now they will be grouped, but sometimes not. Why are they not (always) being displayed as grouped in the notification center?

Hello, I'm from Microsoft team maintaining push notification api behind Teams platform. We are experiencing strange and short error spikes towards APNS that seem to mostly correlate worldwide. We checked the networking and push request code but could not find what could be causing this. These error spikes are all timeouts or connection resets (by remote host, ie. APNS servers) and seem to come and go randomly: Would it be possible to check this for outages or some other metrics on your side or investigate why would it happen? Since it's worldwide it seems unlikely it's something broken on our side. We are using the standard APNS http2 endpoint with modern support for all RFC features (so everything should work normally). Mind you, our api might be in a unique position because of the volume of notifications (in the billions per day).

Hi everyone, We're experiencing an issue with our Flutter app that uses PushKit, CallKit, and Janus for handling VoIP calls. Everything works fine when the app is in the foreground, but when the app is in the background or completely closed (terminated state), the behavior is inconsistent: Sometimes, incoming calls are received as expected. Other times, the app does nothing, and the call is not delivered at all. Upon checking the console logs, we noticed that our app is being canceled (terminated by the system), which seems to be the reason why calls are not coming through. This happens randomly, making it difficult to reproduce consistently. Additional Details: The app is configured to handle VoIP notifications correctly. We are using PushKit to wake up the app and trigger CallKit for the incoming call UI. When the app is active, calls are handled correctly via Janus WebRTC signaling. We have verified that background modes for VoIP are enabled in the Info.plist. We suspect that iOS may be aggressively killing the app in the background, preventing incoming call notifications from reaching it. Questions: Has anyone experienced similar behavior with PushKit + CallKit on recent iOS versions? Could iOS be terminating the app due to background execution policies? Are there recommended best practices to ensure reliable delivery of VoIP notifications when the app is closed? Any insights or suggestions would be greatly appreciated! Thanks! Addional Information: this is the cancellation information at console: Received incoming message on topic hiperme.app at priority 10 por omisión 17:10:18.462084-0300 dasd CANCELED: com.apple.pushLaunch.hiperme.app:E8BACD at priority 10

Good day We developed a simple swift code to make the device ringing when a certain type of notifications arrives from our backend. This is the code: let phoneNumber = CXHandle(type: .generic, value: (self.userInfoForPluginCall!["data"] as! [String:Any]) ["caller"] as! String) callUpdate.remoteHandle = phoneNumber let configuration = CXProviderConfiguration(localizedName: "Trec Conf") configuration.maximumCallGroups = 1 configuration.maximumCallsPerCallGroup = 1 configuration.supportsVideo = false configuration.supportedHandleTypes = [.generic] configuration.iconTemplateImageData = UIImage(named: "callkit-icon")?.pngData() let callProvider = CXProvider(configuration: configuration) callProvider.setDelegate(self, queue: nil) callProvider.reportNewIncomingCall(with: callUUID!, update: callUpdate, completion: {error in}) We are noticing some problems on the call screen: on certain devices (iOS 18.4RC) the normal call screen appears and the user can answer or decline the call, on other devices (iOS 18.3, especially with dynamic island) only a phone icon appears in the upper right corner and no possibility to answer or deny call. Any idea on why we are encountering that behavior? Thanks

Hello, I received emails regarding the change to the Certification Authority (CA) for Apple Push Notification service, however I missed the February 24th 2025 deadline. What should I do? Push notifications to apple devices is currently not working.

Hi, am facing an issue related to voip push notifications getting delivered 1-2 hours after apns-expiration to 0 and apns-priority to 10. I had raised a similar post got a reply that it may be due to network delay. But network delay can cause the delivery of voip push to be delayed only by few seconds or minutes. But in our case voip push is getting delivered hours after the voip call was attempted. Steps to reproduce: Put our voip app in background and lock iPhone. As app is put in background, socket connections gets disconnected from server. Now if a caller makes call to this app, the call should be delivered through voip push. 2) Voip push should ideally be received even if app is in background and iPhone is locked. It is connected to a good wifi network. But it does not receive the voip push. 3) After 1-2 hours user unlocks iPhone and opens voip app. As soon as user opens app, the voip push is received and phone starts ringing.

Hi, I’m looking for guidance on enabling push notifications for new emails in the native iOS Mail app (com.apple.mobilemail). Currently, I send push notifications using macOS Server (formerly OS X Server) Mail, but since it has been discontinued and renewal is no longer possible, I want to transition to the standard method used by email providers to notify the stock Mail app about new messages. To achieve this, I need access to the com.apple.mobilemail.push.com.zuplu APNs topic. This follows the same pattern used by other providers: iCloud: com.apple.mobilemail.push.com.me.mail.castle Fastmail: com.apple.mobilemail.push.com.fastmail Since Fastmail (as a third-party provider) has access to this, I assume there is a way for independent mail providers to integrate with XAPPLEPUSHSERVICE. In the interest of a free market and fair competition, I trust that Apple provides a means for email providers to notify the stock Mail app of IMAP server changes, allowing it to fetch new messages instantly. Under EU competition law, particularly Article 102 TFEU, dominant companies must not engage in anti-competitive behavior, including restricting access to essential services in a discriminatory manner. Furthermore, the Digital Markets Act (DMA) explicitly prohibits gatekeepers from favoring their own services or restricting interoperability without justification. Any insights or official guidance would be greatly appreciated! Thanks, DragonWork

Howdy, I'm trying to figure out how to replicate the following behavior for our app: The system is able to ascertain that the Mac equivalent of some iOS app is installed locally, and it prevents notifications from being mirrored. However, I am unable to determine how this association is inferred. When I check our iOS app under this prefpane, the switch remains enabled and toggleable—we'd like to act like Slack here. My initial assumption is that an app group containing both the Mac and iOS apps can be used to create the association; however, I would like to confirm that this is indeed the case before doing so. I'm not terribly confident about this. Details: The bundle identifiers of both apps do not match. This also applies to Slack; its iOS app is com.tinyspeck.chatlyio while its Mac app is com.tinyspeck.slackmacgap. In our case, the iOS app's identifier is like com.company.app while the Mac app's identifier is com.company.app.desktop. Both apps are signed with certificates that have matching team identifiers. The com.apple.developer.team-identifier entitlement is present on the Mac app. The Mac app shares a keychain access group with the iOS app. The Mac app is not sandboxed. The Mac app is an Electron app. The Mac app does not use APNs. It sends notifications "locally". I currently only have the iOS app installed on my iPhone via TestFlight, if that matters. Notification mirroring does work, but we'd like to forcibly disable this by associating the apps together. To my knowledge, the iOS app makes use of both a UNNotificationServiceExtension and a UNNotificationContentExtension. The iOS app currently doesn't have an assigned category (at least in Xcode). The Mac app is currently miscategorized as a developer tool (LSApplicationCategoryType = "public.app-category.developer-tools";), but that should be fixed. (Redacted) bundle information for the Mac app: CFBundleDisplayName = App; CFBundleExecutable = "App Desktop"; CFBundleName = App; Note that our CFBundleExecutable differs from the bundle's display name/name because we're currently migrating our users to a new version of the app that they'd likely want to live alongside the new one. The filename of the bundle itself is, similarly, App Desktop.app. For the iOS app, to my knowledge, the CFBundleName and CFBundleDisplayName are App.