App Store Connect – URGENT! Missing “In-App Purchases and Subscriptions” Section + Cannot Create New Version (Blocking Submission)

Hi everyone,

I’m currently stuck with a blocking issue in App Store Connect and would really appreciate any guidance or insight.

Issue: My app version (iOS App 1.0) is missing the “In-App Purchases and Subscriptions” section entirely. Because of this, I cannot attach my subscriptions to the version, which is preventing me from submitting the app for review.

Additionally, I also do not have the option to create a new version, so I can’t work around the issue by moving to 1.0.1.

What happened before this:

I uploaded a build (Build 24) Submitted the app for review Then removed the submission After that, the IAP section disappeared completely Since then, I cannot attach subscriptions or create a new version

Current state:

Subscriptions are created and show “Waiting for Review” New Build is attached to Version 1.0 All metadata and screenshots are complete “In-App Purchases and Subscriptions” section is missing “Add Version” option is not available

What I’ve tried:

Removing and re-adding the build Waiting for UI refresh/processing Contacting Apple Developer Support (case has been escalated for 6 days with no response)

Impact: This is currently blocking my app launch because I would be rejected since the subscriptions are not linked, as I cannot submit my first subscription with the app.

Questions:

Has anyone experienced a missing IAP section after removing a submission? Is there any way to force reset the app version state from the developer side? Is this a known App Store Connect issue?

Any help or suggestions would be greatly appreciated. Thanks in advance.

I'm experiencing the exact same issue. My app (Tunnt, version 1.2.1) keeps getting rejected for Guideline 2.1(b) — "In-App Purchase products have not been submitted for review."

I have 6 consumable IAPs fully configured with screenshots, localizations, pricing, and review notes — all showing "Waiting for Review."

But the "In-App Purchases and Subscriptions" section is completely missing from my version page, so I have no way to attach them to the build.

I've resubmitted multiple times and keep getting the same rejection. Very frustrating.

Did you find any solution?

App Store Connect – URGENT! Missing “In-App Purchases and Subscriptions” Section + Cannot Create New Version (Blocking Submission)
 
 
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