TestFlight builds expired across multiple apps; new builds cannot be installed (“Requested app is not available or doesn’t exist”)

@DTS Engineer Having the same issue with my apps. "Could not install [App Name]. The requested app is not available or doesn’t exist". Feedback still open: FB24755089.

@DTS Engineer Please provide an update. FB24751999 Developer Support case 20000147725637

App ID 6811640698

Pressing Install or Update in TestFlight returns “The requested app is not available or doesn’t exist.”

Phones and iPads are affected, including devices used by the Account Holder and other internal testers.

Latest build 1.0 (2201) is reported by Apple’s API as VALID, unexpired, and IN_BETA_TESTING.

Earlier builds unexpectedly expired within hours of upload, without us intentionally expiring them.

Signing certificates are unexpired, and the distribution provisioning profile is ACTIVE.

Uploading replacement builds 2101 and 2201 did not resolve installation.

Creating a fresh internal group, explicitly assigning a build, and re-inviting testers also failed to resolve it.

Keychain errors (-34018) appear in TestFlight’s own logs, although their relevance is unclear.

Server logs show the installation request reaching testflight.apple.com/v2/accounts/<redacted>/apps/6811640698/builds/235967294/install and receiving HTTP 404.

Apple’s correlation key for that request is 5G4QSDWXVUZ7RQB77JTJNVZY5Q, recorded on 14 September 2026 at 15:11:01 UTC.

Similar reports mention BETA_CONTRACT_MISSING, but we haven’t confirmed that error for our account; membership is active with no pending agreement notices.

Support from Apple investigating the app/team’s TestFlight delivery and beta-contract records would be appreciated. What further diagnostics would help?

@currently-not-testing Thanks for the post, if you would like to help resolve the issue I would request again to file a bug and add all that information on the filed bug including the sysdiagnose from device.

Once you open the bug report, please post the FB number here for my reference.

If you have any questions about filing a bug report, take a look at Bug Reporting: How and Why?

Albert  WWDR

Here it is FB24778303 I have the same issue

Same issue on our team since mid-September.

TestFlight installs fail with "The requested app is not available or doesn't exist" for all apps on the account, including a live App Store app.

Builds are valid and not expired, all agreements/tax/banking are Active, App Store downloads work fine. Installs worked in early September.

Case ID: 102963362164.

Hello @DTS Engineer,

We have the same issue since yesterday, after submitting apps for external testing review. Previous builds have been expired, invitations to beta testing include the text "The invitation has been revoked or is invalid. Request a new invitation from the developer". We tried uploading new builds in internal testing mode but installation fails with "The requested app is not available or doesn't exist".

Neither external testing nor internal testing can be used right now.

App ids: 6756414464, 6759458524

Case id: 102963816652

FB24776596

@currently-not-testing Thanks for the FB number, routing it to the engineering team right now.

Thanks,

Albert  WWDR

Hello @DTS Engineer,

I am still facing the same issue. I created a bug report in the feedback assistant FB24787667

App ids: 6756414464, 6759458524 Case id: 102963816652

@katerinakyriakou Have you received a response from the team on Feedback Assistant?

You can see the status of your feedback in Feedback Assistant.

We're unable to share any updates on specific reports on the forums.

Albert  WWDR

Same issue on our team, starting Sept 3, 2026. TestFlight installs fail with "The requested app is not available or doesn't exist" for every app on the account, including one live on the App Store.

Builds are VALID and not expired, all agreements/tax/banking are Active, and the Apple Account downloads from the App Store fine. The same builds install over a cable without problems. Last successful TestFlight install: Aug 31, 2026.

FB24801742 · Case ID: 102963362164

I have the same issue. FB24804723 and Case ID: 102962359871. App ID 6807537903

I have same issue: FB24826494

@DTS Engineer Experienced same issue today for our all apps.

All builds went expired while we edit existing internal testers.

Destroyed our CI/CD and QA flows. Cannot install new TestFlight versions on devices now...

Feedback ID: FB24831852

@DTS Engineer We are seeing the same issue, and I have filed FB24844068 (Apple Developer Support case 102968290282).

@DTS Engineer I have same issue: FB24826494

@DTS Engineer Added an additional ticket FB24850138 for the app store connect, since the first one was dismissed

Hi DTS Engineer

I am having somewhat similar issues as above. I recently pushed a Vison OS build to TestFlight. However, when I try to install the build on the vision pro, I get a message saying that the build could not be found even though the build says it is ready in Apple Store Connect TestFlight.

This is the support case #102969164326

Thanks for any help you can provide.

Stesso problema riscontrato per le mie 2 app. E' capitato la prima volta giovedì 17, chiamata l'assistenza e in 5 ore il problema era risolto. Ricapitato oggi, martedì 22, chiamata l'assistenza alle ore 11.30 e sono ancora in attesa che il problema venga risolto.

@Denis_P I would suggest you follow the same workflow as you did previously where support fixed it in 5 hours of you contacting them.

Thanks

Albert  WWDR

@DTS Engineer, I’m experiencing the same account-level TestFlight issue with The Last Lift.

App ID: 6814625446 Team ID: 53WMMVX6NN Feedback Assistant: FB24905591 Developer Support case: 102973240236

Builds 0.6.2 (53) and 0.6.3 (54) were uploaded at different times, successfully processed, and approved for external testing. Build 54 was available through our Public Beta group and installed successfully by testers.

On September 22, 2026 at exactly 20:31:01 UTC, both builds were unexpectedly marked as expired, well before the end of their 90-day periods. I did not manually expire either build. The public TestFlight link now shows “Beta Not Found.”

Replacement build 0.6.4 (55) was successfully validated and processed as VALID and APP_STORE_ELIGIBLE. However, it cannot be added to the existing Public Beta group or submitted for Beta App Review. The App Store Connect website returns a generic processing error, and the iPhone app returns a validation error.

Our developer membership and Free Apps Agreement are active. Similar reports mention BETA_CONTRACT_MISSING, but I have not captured that error code for our account.

Could you please route FB24905591 to the TestFlight team and ask them to check the TestFlight backend/beta-contract state for our team and App ID?

Thank you.

Thanks for providing that bug and being so detailed about it, routing it right now. Please give the teams sometime to look it over.

You can see the status of your feedback in Feedback Assistant. There, you can track if the report is still being investigated, has a potential identified fix, or has been resolved in another way. The status appears beside the label "Resolution." We're unable to share any updates on specific reports on the forums.

For more details on when you'll see updates to your report, please see What to expect after submission.

Albert  WWDR

Same issue on my account since September 19, 2026, still not resolved.

All TestFlight builds across all 4 apps in my account fail to install with "The requested app is not available or doesn't exist", including a new build uploaded today (Kaldero 1.0.1 (81), Apple ID 6762309229), which shows as valid and in testing in App Store Connect.

Already tried: new builds with incremented numbers, reinstalling TestFlight, restarting the device. Account, agreements and membership are all in good standing.

Feedback: FB24851259

Developer Support case: 102968877610 (opened September 19, no answer yet)