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Developer ID notarization submissions stuck In Progress after app transfer
I’m seeing several Developer ID notarization submissions stuck in “In Progress” after an app transfer. This is for a macOS app distributed outside the Mac App Store. The app was recently transferred to a new Apple Developer team. After the transfer, notarization uploads succeed, but the submissions never complete. The app appears to be Developer ID signed correctly with the new team. I submitted the app through both Xcode Direct Distribution and command-line notarytool. The upload succeeds, but the submissions remain in “In Progress”, and no notarization log is available. Example submission IDs: 5e411dc6-0610-4f9c-8eef-e2a3d0b6a2fb 01bdeeda-3c7e-421a-ae72-6dc081b75e79 986b0c5e-e32f-489f-bc86-3b3c7d7ec91d 193f29b7-b23a-40e7-8324-c076859ca843 notarytool log returns: Submission log is not yet available or submissionId does not exist I also see older submissions from the previous day still stuck in “In Progress”, so this does not look like a normal notarization delay. I’m trying to determine whether this is caused by the recent app transfer / Team ID change, or whether there is anything else I can check locally. Questions: Is it expected for Developer ID notarization jobs to remain “In Progress” for more than a day with no log available? Is there any known issue with Developer ID notarization after an app transfer? If the upload succeeds but no log is ever generated, is there a recommended escalation path for stuck notarization backend jobs?
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May ’26
Notarization Submissions Stuck in “In Progress” Since 18 May 2026
Hello Apple Developer Support Team, This is my first app submission. I submitted my app on 18 May 2026, and since then all notarization submissions have remained in “In Progress” for an unusually long period without completing. Environment macOS 26.2 Notarization tool: xcrun notarytool submit Team ID: HRZ4D6R846 Developer ID signing identity is valid and correctly detected Timeline Issue started on 18 May 2026 Multiple submissions have remained in “In Progress” for 24–72+ hours Current count: 3+ submissions stuck in progress Checks already completed Verified the Developer ID Application certificate is valid and properly installed. Verified app signatures using: codesign -vvv --deep --strict Checked Apple Developer System Status, which currently shows all services as operational Re-submitted using fresh builds and credentials, but the behavior remains unchanged Could you please confirm whether there is any known notarization processing issue on Apple’s side during this period, and advise on the following: How to unblock the currently stuck submissions Whether the “In Progress” submissions should be cancelled and re-submitted Thank you for your assistance. Best regards, Rishikesh Galande
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May ’26
all my notarization submissions have been stuck in "In Progress" status for over 4 hours.
Team ID: C5S6LNK274 Issue Description: Starting from 2026-05-21 06:31:24 UTC, all my notarization submissions have been stuck in "In Progress" status for over 4 hours. Yesterday (2026-05-20) and all days before that, submissions completed successfully with status "Accepted". Today's submission history shows a clear queue blockage pattern: First stuck task: 94e73c5d-9c54-4ad2-9a63-f1f158aa6647 (created at 06:31:24) Total stuck tasks so far: 20 (all with status "In Progress") The 20 stuck tasks span from 06:31:24 to 10:05:02 UTC No tasks after 06:31 have completed Here is the stuck queue: createdDate: 2026-05-21T10:05:02.525Z id: 03055f30-afc3-42ca-ab42-25cfffa7aef3 status: In Progress createdDate: 2026-05-21T10:04:56.904Z id: 4f9daed0-a911-43db-aa00-74ba27cf6d69 status: In Progress createdDate: 2026-05-21T09:41:15.173Z id: 80e0677c-f9ce-4eb6-94d8-435ca6b0c05f status: In Progress createdDate: 2026-05-21T09:41:09.030Z id: 564c5cc5-6a1e-4ac7-8c87-e15c6a7e8a98 status: In Progress createdDate: 2026-05-21T09:39:01.267Z id: 0531d545-20f9-44eb-87b5-b6a0074f6efb status: In Progress createdDate: 2026-05-21T09:38:46.491Z id: dc67c99e-f7ee-4d50-8771-399ff77598f9 status: In Progress createdDate: 2026-05-21T09:26:12.019Z id: 65105788-6e03-4d18-a21d-e3229007f9d5 status: In Progress createdDate: 2026-05-21T09:26:02.085Z id: 508da919-d7e2-4357-af40-c66255f7765f status: In Progress createdDate: 2026-05-21T09:11:58.772Z id: b6cdbe19-22a2-4667-8104-86bd9ef476d5 status: In Progress createdDate: 2026-05-21T09:11:53.703Z id: e27c10ee-0cfa-4528-971e-a2582041ff83 status: In Progress createdDate: 2026-05-21T08:51:08.738Z id: 3defc9fe-57ed-4343-a312-45fb3aec3d9e status: In Progress createdDate: 2026-05-21T08:51:08.526Z id: a46c5740-c908-4744-a404-c6a79ce06883 status: In Progress createdDate: 2026-05-21T08:37:20.380Z id: fc5364be-0944-4e43-b277-12917db7c1c0 status: In Progress createdDate: 2026-05-21T08:37:16.382Z id: cf78e06d-105f-4fcf-bdd0-f67875ec8349 status: In Progress createdDate: 2026-05-21T08:04:48.709Z id: 7ffc08ca-52a8-48f8-8196-93faa65b7bce status: In Progress createdDate: 2026-05-21T08:04:34.254Z id: 087d0c51-eef1-4af7-85fd-52b4809c46f1 status: In Progress createdDate: 2026-05-21T07:31:57.221Z id: f9d2a9f8-ddbf-48d6-b3fc-95df8e442239 status: In Progress createdDate: 2026-05-21T07:31:51.103Z id: 7a1da2ed-8e39-40cd-a155-b23abab4aed9 status: In Progress createdDate: 2026-05-21T06:31:24.535Z id: 94e73c5d-9c54-4ad2-9a63-f1f158aa6647 status: In Progress createdDate: 2026-05-21T06:31:21.188Z id: b443dceb-c92e-47b4-8458-057e9304b60e status: In Progress Key observations: This is NOT a new developer account - submissions from yesterday and all prior days completed successfully No changes to the app bundle between yesterday (working) and today (stuck) All stuck submissions are for the same file (VV AI.zip) No error messages - just permanently "In Progress" What I've tried: Waited 4+ hours Stopped all new submissions (no retries after 10:05 UTC) Request: Could someone from Apple DTS please check the server-side queue status for Team ID: C5S6LNK274 Specifically, please check if the first stuck task (94e73c5d-9c54-4ad2-9a63-f1f158aa6647) has encountered an internal error that is blocking the entire submission queue. Thank you.
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May ’26
Family Controls entitlement stuck after app transfer
Hi Apple DTS, FivePrayer is a live App Store app and we are blocked by Family Controls (Distribution) after an app transfer. Bundle ID: com.fiveprayer.app Current team: FivePrayer LLC Previous team: Gansoft Inc. App Store: https://apps.apple.com/us/app/fiveprayer/id6755536905 This same app previously had Family Controls (Distribution) approved under Gansoft Inc. After the transfer to FivePrayer LLC, the capability did not carry over, so we had to request it again. It has now been pending for almost one month, and we cannot ship critical updates because Family Controls is a core dependency of the app. Is there a way to re-associate the previously approved entitlement with the transferred App ID, or route this to the correct Managed Capabilities / Entitlements team? Thank you.
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May ’26
Follow-up Regarding Family Controls Distribution Entitlement Request
Hello, Between April 20 and April 25 of this year, I submitted a request for the Family Controls Distribution entitlement through the following page: https://developer.apple.com/contact/request/family-controls-distribution After submitting the request, I clearly saw the message: “Thank you for your submission. We’ll review your request and contact you soon with a status update.” However, I have not received any further update or feedback since then. Afterward, I contacted Apple multiple times. Unfortunately, the responses I received consistently indicated that the relevant teams were unable to check the status or progress of the entitlement request, and no clear timeline or follow-up commitment was provided. Eventually, I was informed via email that the issue had already been escalated to the operations team for handling. However, many more days have now passed without any progress or update. At this point, it has been nearly one month since I submitted the entitlement request, yet I still have not received any result, status update, or meaningful feedback. I genuinely do not understand why the tracking and communication process for this entitlement request is so unclear and slow. I would sincerely appreciate it if the relevant team could provide a clear update regarding the current status of my request and the expected next steps. Thank you.
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365
May ’26
Notarization submissions stuck "In Progress" 24+ hours — first-time enrolment, signing verified clean
Hi, Two notarization submissions on my Team ID are stuck "In Progress" well past normal turnaround. Looking for guidance on whether this is normal first-time-enrolment latency or whether something needs escalating. Team ID: U7N63C278S Submissions: 2ac71ef0-cbfa-4bdd-9059-c2554050de48 — submitted 2026-05-14 08:09 UTC (currently ~48 hours In Progress) c2b557c5-92a2-4c36-996e-812b61b67fe6 — submitted 2026-05-14 11:33 UTC (currently ~46 hours In Progress) Status: xcrun notarytool history shows both as "In Progress" xcrun notarytool info <id> returns no log URL, no message, no error No rejection email received at the APPLE_ID address Apple System Status shows Developer ID Notary Service as green Context: This is my first notarization from a newly enrolled Developer Program account (enrolled ~5 days ago). I'm aware first-time submissions can be subject to longer in-depth analysis, which is why I haven't escalated sooner. Build verification (already done): codesign --verify --deep --strict -verbose=2 exits 0 Hardened runtime flag (0x10000) present on top-level .app and every nested Mach-O Full Developer ID Application chain (signed by Developer ID Application: poojan (U7N63C278S)) Secure timestamp present Universal binary (x86_64 + arm64) Every nested framework, helper app, and binary signed Built with electron-builder, hardened-runtime entitlements, notarized via notarytool submit --wait Question: Is this within expected first-time-enrolment latency, or is there something on the notary service side that needs a nudge? Happy to provide additional codesign output or the .app bundle structure if useful. Thanks for any guidance.
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May ’26
Follow-up Regarding Family Controls Distribution Entitlement Request
Hello, Between April 20 and April 25 of this year, I submitted a request for the Family Controls Distribution entitlement through the following page: https://developer.apple.com/contact/request/family-controls-distribution After submitting the request, I clearly saw the message: “Thank you for your submission. We’ll review your request and contact you soon with a status update.” However, I have not received any further update or feedback since then. Afterward, I contacted Apple multiple times regarding this issue through Case ID: 102881595688. Unfortunately, the responses I received consistently indicated that the relevant teams were unable to check the status or progress of the entitlement request, and no clear timeline or follow-up commitment was provided. Eventually, I was informed via email that the issue had already been escalated to the operations team for handling. However, many more days have now passed without any progress or update. At this point, it has been nearly one month since I submitted the entitlement request, yet I still have not received any result, status update, or meaningful feedback. I genuinely do not understand why the tracking and communication process for this entitlement request is so unclear and slow. I would sincerely appreciate it if the relevant team could provide a clear update regarding the current status of my request and the expected next steps. Thank you.
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May ’26
Follow-up Regarding Family Controls Distribution Entitlement Request
Hello, Between April 20 and April 25 of this year, I submitted a request for the Family Controls Distribution entitlement through the following page: https://developer.apple.com/contact/request/family-controls-distribution After submitting the request, I clearly saw the message: “Thank you for your submission. We’ll review your request and contact you soon with a status update.” However, I have not received any further update or feedback since then. Afterward, I contacted Apple multiple times regarding this issue through Case ID: 102881595688. Unfortunately, the responses I received consistently indicated that the relevant teams were unable to check the status or progress of the entitlement request, and no clear timeline or follow-up commitment was provided. Eventually, I was informed via email that the issue had already been escalated to the operations team for handling. However, many more days have now passed without any progress or update. At this point, it has been nearly one month since I submitted the entitlement request, yet I still have not received any result, status update, or meaningful feedback. I genuinely do not understand why the tracking and communication process for this entitlement request is so unclear and slow. I would sincerely appreciate it if the relevant team could provide a clear update regarding the current status of my request and the expected next steps. Thank you.
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May ’26
2+ months blocked on error 7000. Apple's "correct escalation path" is broken.
I'm posting this so other devs hitting error 7000 know they're not alone, and so this gets some visibility outside the support ticket black hole. Timeline: End of February 2026: first notarization attempts. All rejected with status code 7000 March 1st: first support case opened Today, beginning of May: still blocked. Still error 7000 Four cases: 102833704616, 102836645198, 102842517951, 102865000390. Different advisors each time. I've uploaded my government ID twice. When I ask for a status, the answer is "I'll get back to you when I have news." Then silence. My setup is fine. Team ID is Y564MF82K8. App is signed with Developer ID Application, hardened runtime, secure timestamp, no get-task-allow, deep verify clean. Apple rejects the submission before inspecting the binary. The block is on Apple's side. Somebody needs to push a button but they cannot agree who needs to push it, so they just pass it from one department to another. The "correct escalation path" doesn't work. Quinn (Apple DTS engineer) keeps saying on this forum that error 7000 is administrative and the path is Developer Program Support (https://developer.apple.com/forums/thread/118465?answerId=379585022#379585022). I followed that path four times. The cases just sit there. Threads on this forum about error 7000 go back to 2019. Six years. Devs report cases stuck for weeks, months, with the same scripted responses. Apple knows. Apple does nothing. I'm a solo dev and I want to do a proper launch of my SaaS on all major desktop platforms. I paid the $99. I built the app. I signed every agreement. I cannot launch on macOS because Apple's departments cannot agree on who needs to push a button. If anyone here has actually unblocked error 7000, please share what worked. The official path obviously doesn't.
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May ’26
StatusCode 7000 "Team is not yet configured for notarization". It's been over five days, no resolution
Hi all, I'm submitting a Developer ID-signed, hardened-runtime app for notarization. Every submission returns: "statusCode: 7000 statusSummary: Team is not yet configured for notarization. Please contact Developer Programs Support..." Team ID: V67NRZ84A2. Apple Developer membership is active, Developer ID Application certificate is valid, signing/verification all clean. Already opened a support case last week via the recommended path. The "contact page" on the developer site said Apple usually responds within 2 business days.... Has anyone hit this and gotten it resolved? How long did it take, and was there a more effective channel than the standard support form? I've seen people on Reddit claim they've actually been able to call a Developer phone line, but I haven't seen a valid phone number anywhere. I appreciate your response!
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May ’26
Team ID not matching my Newly registered Developer Account
I originally signed into Xcode using my iCloud email account. A few days later, I enrolled in the Apple Developer Program using the same account. However, I noticed that Apple generated a different Team ID for the developer account, which does not match the Team ID that was originally associated with my Xcode account. Now, whenever I sign in with that same account, I continue to get the original Team ID instead of the new one created with the developer account. Because of this mismatch, I’m unable to properly link my app and developer account. I would like assistance understanding why there are two different Team IDs for the same Apple account and how I can make Xcode use the correct developer Team ID. @Developer Technical Support
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May ’26
Team ID not matching my Newly registered Developer Account
I originally signed into Xcode using my iCloud email account. A few days later, I enrolled in the Apple Developer Program using the same account. However, I noticed that Apple generated a different Team ID for the developer account, which does not match the Team ID that was originally associated with my Xcode account. Now, whenever I sign in with that same account, I continue to get the original Team ID instead of the new one created with the developer account. Because of this mismatch, I’m unable to properly link my app and developer account. I would like assistance understanding why there are two different Team IDs for the same Apple account and how I can make Xcode use the correct developer Team ID.
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May ’26
Export archive for app-store distribution command: 'xcodebuild -exportArchive -archivePath ...' exited with non-zero exit-code: 70
Hi, I have a project that integrates the Firebase SDK via SPM as a dependency of an internal Swift Package: My app ⟶ My Library ⟶ Firebase SDK The project builds successfully and can be archived locally ✅. The uploaded .ipa is valid and gets published 🚀. However, we are now trying to automate the release process using Xcode Cloud, but the iOS Archive action is failing ❌ on Xcode Cloud. The logs show the following error ⬇️: error: exportArchive codesign command failed (/Volumes/workspace/tmp/XcodeDistPipeline/XcodeDistPipeline.~~~oomCvM/Root/Payload/base-ios.app/Frameworks/FirebaseAnalytics.framework: replacing existing signature /Volumes/workspace/tmp/XcodeDistPipeline/XcodeDistPipeline.~~~oomCvM/Root/Payload/base-ios.app/Frameworks/FirebaseAnalytics.framework: invalid or corrupted code requirement(s) Requirement syntax error(s): line 1:178: unexpected token: <COMPANY_NAME> ) ** EXPORT FAILED ** I have been researching this issue for a while and have tried several solutions to fix it, but with no luck. Even though the error points to a specific library—the Firebase SDK—I don’t believe Firebase is the root cause. There were related issues in the past, but those were already fixed by the Firebase team, and as I mentioned, the project archives correctly when built locally. On the other hand, the error states: line 1:178: unexpected token: <COMPANY_ACRONYM> This makes me wonder if there’s an issue parsing our Team Name during the re-signing process, as it contains special characters ": "name": "Apple Distribution: Company Full Name "COMPANY_ACRONYM""
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May ’26
Family Controls (Distribution) pending ~1 month after app transfer
Hoping to get visibility on a Family Controls (Distribution) entitlement request pending without status updates after an app transfer. Context: Digital wellbeing app, 500K+ active iOS users Previous team had Family Controls (Distribution) approved and shipping to production App transferred to new team (H2HM68H8PP) ~1 month ago; entitlement re-requested immediately Capability page shows "View Requests (6)" with no approvals, rejections, or updates Developer Support cases opened (102883853173, 20000112879750, 102875975624) — confirmed they cannot check entitlement status Impact: Core app feature depends on Family Controls. Production app for 500K+ users will break once transfer fully propagates at provisioning level. This is a continuity issue, not a new-app launch — entitlement was previously approved on the prior team. Questions: Recommended escalation path for post-transfer entitlement requests? Should I stop resubmitting to avoid queue deprioritization? Could the entitlements team provide a status update? Happy to share bundle ID, previous team ID, and request dates privately with Apple staff.
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May ’26
Developer ID Application certificate creation
Hello, We are currently in the process of creating our Developer ID Application certificate which is due to expire. While creating the certificate, we were posed with the option of choosing a Developer ID Certificate Intermediary G2 Sub CA which is supported by Xcode 11.4.1 and later Previous Sub CA We currently build our application out of Xcode using Make or CMake files and perform the codesign and productsign using the codesign commands. We also use 2 different build machines, Ventura with Xcode 14.3 for our latest releases High Sierra (10.13) with Xcode 10.1 for legacy releases to support some customers. Can you please let us know which Developer ID Certificate Intermediary we should choose for generating the new Developer ID Application certificate?
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May ’26
Family Controls Distribution entitlement — requests submitted 2+ weeks ago, all still "Submitted"
I've been waiting on the Family Controls distribution entitlement for my app for over two weeks with use case to self direct app and sites blocking Setup: Development entitlement: ✅ approved and working Request ID: 27684X55GC The blocker: Xcode warns: "Bundle identifier is using development only version of Family Controls (Development) capability. Please request access to Family Controls (Distribution)." Archiving for App Store fails with provisioning profile errors on all my targets Questions: Is 2+ weeks normal for distribution entitlement approval? Any recommended path to escalate besides the request form and have also emailed apple support?
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May ’26
Family Controls entitlement: no response for over 1 month
Hi, I submitted my Family Controls entitlement requests on April 15 for my iOS app, but I still haven’t received an approval, rejection, or any status update. This is blocking my ability to properly test and move forward with the app, since it depends on the Screen Time / Family Controls APIs. I've tried contact to apple developer support and filed a code-level support on app connect dashboard. and still nothing received. Here is the request information: code-level support case id: 19834379 apple developer support case id: 102878196850 Family Controls Distribution RequestId: BT4C47F5VB,SLP56WRZ3J,BZ7MF3R4FF,5HAY5UF5X2,P49SM5C859,KG2T2X2L76,N353H759C4 Thanks.
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May ’26
4 notarytool submissions stuck "In Progress" 12+ hours (Team NS22D2XK8A)
Hi DTS, I have 4 notarytool submissions all stuck in "In Progress" with no movement for 12+ hours. 'xcrun notarytool log <id›' returns "Submission log is not yet available" for all of them - they don't appear to have been processed at all. Team Identifier: NS22D2XK8A 1 .dmg submission at 2026-05-12T01:35Z (12+ hours stuck) dmg submissions between 10:04Z and 12:12Z This is my first time notarizing with this Team ID - possibly the new-account first-submission "in-depth analysis" delay? The DMG passes every standard check: Signed with Developer ID Application (Team NS22D2XK8A) Hardened runtime on all 6 embedded binaries (codesign flags 0x10000) Full authority chain: Developer ID App → Developer ID CA → Apple Root CA Secure timestamp present Entitlements: allow-jit, allow-unsigned-executable-memory, disable-library-validation, network.client, network.server, files.user-selected. read-write codesign --verify -deep --strict passes cleanly spctl source = "Developer ID Application" (correct) DMG itself signed inside-out per TN2206 I have read the other recent "stuck In Progress" threads from new Developer IDs - same pattern. Could the queue be unblocked, or is there a team-side configuration that needs flipping? Happy to provide submission UUIDs + filenames privately via Feedback Assistant or DM. Thanks!
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May ’26
FamilyControls distribution pending for 14+ days and not sure about approach
Hi, I'm building a wellness app called that helps users manage their phone usage based on their consumption, using the Screen Time API. I need the Family Controls (Distribution) entitlement to ship it. I've already submitted multiple requests across all my bundle IDs, but due to the lack of confirmation feedback after each submission, I may have submitted more than needed. Regardless, the oldest request submitted was on April 22nd (exactly 2 weeks ago), without any reply or change. Is this normal ? Also, I came across a forum post (https://developer.apple.com/forums/thread/821964?answerId=885672022#885672022) suggesting that the entitlement is now scoped at the team level rather than per bundle ID, and that I should resubmit a single request. I want to do the right thing here but I'm not sure whether to resubmit or wait and I don't want to make the situation worse than it already is. We're about a month away from our launch date and this is the last remaining blocker for both TestFlight and App Store submission. Any guidance on next steps, or help prioritizing this, would mean a lot. Thanks so much,
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May ’26
Developer ID notarization submissions stuck In Progress after app transfer
I’m seeing several Developer ID notarization submissions stuck in “In Progress” after an app transfer. This is for a macOS app distributed outside the Mac App Store. The app was recently transferred to a new Apple Developer team. After the transfer, notarization uploads succeed, but the submissions never complete. The app appears to be Developer ID signed correctly with the new team. I submitted the app through both Xcode Direct Distribution and command-line notarytool. The upload succeeds, but the submissions remain in “In Progress”, and no notarization log is available. Example submission IDs: 5e411dc6-0610-4f9c-8eef-e2a3d0b6a2fb 01bdeeda-3c7e-421a-ae72-6dc081b75e79 986b0c5e-e32f-489f-bc86-3b3c7d7ec91d 193f29b7-b23a-40e7-8324-c076859ca843 notarytool log returns: Submission log is not yet available or submissionId does not exist I also see older submissions from the previous day still stuck in “In Progress”, so this does not look like a normal notarization delay. I’m trying to determine whether this is caused by the recent app transfer / Team ID change, or whether there is anything else I can check locally. Questions: Is it expected for Developer ID notarization jobs to remain “In Progress” for more than a day with no log available? Is there any known issue with Developer ID notarization after an app transfer? If the upload succeeds but no log is ever generated, is there a recommended escalation path for stuck notarization backend jobs?
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694
Activity
May ’26
Notarization Submissions Stuck in “In Progress” Since 18 May 2026
Hello Apple Developer Support Team, This is my first app submission. I submitted my app on 18 May 2026, and since then all notarization submissions have remained in “In Progress” for an unusually long period without completing. Environment macOS 26.2 Notarization tool: xcrun notarytool submit Team ID: HRZ4D6R846 Developer ID signing identity is valid and correctly detected Timeline Issue started on 18 May 2026 Multiple submissions have remained in “In Progress” for 24–72+ hours Current count: 3+ submissions stuck in progress Checks already completed Verified the Developer ID Application certificate is valid and properly installed. Verified app signatures using: codesign -vvv --deep --strict Checked Apple Developer System Status, which currently shows all services as operational Re-submitted using fresh builds and credentials, but the behavior remains unchanged Could you please confirm whether there is any known notarization processing issue on Apple’s side during this period, and advise on the following: How to unblock the currently stuck submissions Whether the “In Progress” submissions should be cancelled and re-submitted Thank you for your assistance. Best regards, Rishikesh Galande
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1
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558
Activity
May ’26
all my notarization submissions have been stuck in "In Progress" status for over 4 hours.
Team ID: C5S6LNK274 Issue Description: Starting from 2026-05-21 06:31:24 UTC, all my notarization submissions have been stuck in "In Progress" status for over 4 hours. Yesterday (2026-05-20) and all days before that, submissions completed successfully with status "Accepted". Today's submission history shows a clear queue blockage pattern: First stuck task: 94e73c5d-9c54-4ad2-9a63-f1f158aa6647 (created at 06:31:24) Total stuck tasks so far: 20 (all with status "In Progress") The 20 stuck tasks span from 06:31:24 to 10:05:02 UTC No tasks after 06:31 have completed Here is the stuck queue: createdDate: 2026-05-21T10:05:02.525Z id: 03055f30-afc3-42ca-ab42-25cfffa7aef3 status: In Progress createdDate: 2026-05-21T10:04:56.904Z id: 4f9daed0-a911-43db-aa00-74ba27cf6d69 status: In Progress createdDate: 2026-05-21T09:41:15.173Z id: 80e0677c-f9ce-4eb6-94d8-435ca6b0c05f status: In Progress createdDate: 2026-05-21T09:41:09.030Z id: 564c5cc5-6a1e-4ac7-8c87-e15c6a7e8a98 status: In Progress createdDate: 2026-05-21T09:39:01.267Z id: 0531d545-20f9-44eb-87b5-b6a0074f6efb status: In Progress createdDate: 2026-05-21T09:38:46.491Z id: dc67c99e-f7ee-4d50-8771-399ff77598f9 status: In Progress createdDate: 2026-05-21T09:26:12.019Z id: 65105788-6e03-4d18-a21d-e3229007f9d5 status: In Progress createdDate: 2026-05-21T09:26:02.085Z id: 508da919-d7e2-4357-af40-c66255f7765f status: In Progress createdDate: 2026-05-21T09:11:58.772Z id: b6cdbe19-22a2-4667-8104-86bd9ef476d5 status: In Progress createdDate: 2026-05-21T09:11:53.703Z id: e27c10ee-0cfa-4528-971e-a2582041ff83 status: In Progress createdDate: 2026-05-21T08:51:08.738Z id: 3defc9fe-57ed-4343-a312-45fb3aec3d9e status: In Progress createdDate: 2026-05-21T08:51:08.526Z id: a46c5740-c908-4744-a404-c6a79ce06883 status: In Progress createdDate: 2026-05-21T08:37:20.380Z id: fc5364be-0944-4e43-b277-12917db7c1c0 status: In Progress createdDate: 2026-05-21T08:37:16.382Z id: cf78e06d-105f-4fcf-bdd0-f67875ec8349 status: In Progress createdDate: 2026-05-21T08:04:48.709Z id: 7ffc08ca-52a8-48f8-8196-93faa65b7bce status: In Progress createdDate: 2026-05-21T08:04:34.254Z id: 087d0c51-eef1-4af7-85fd-52b4809c46f1 status: In Progress createdDate: 2026-05-21T07:31:57.221Z id: f9d2a9f8-ddbf-48d6-b3fc-95df8e442239 status: In Progress createdDate: 2026-05-21T07:31:51.103Z id: 7a1da2ed-8e39-40cd-a155-b23abab4aed9 status: In Progress createdDate: 2026-05-21T06:31:24.535Z id: 94e73c5d-9c54-4ad2-9a63-f1f158aa6647 status: In Progress createdDate: 2026-05-21T06:31:21.188Z id: b443dceb-c92e-47b4-8458-057e9304b60e status: In Progress Key observations: This is NOT a new developer account - submissions from yesterday and all prior days completed successfully No changes to the app bundle between yesterday (working) and today (stuck) All stuck submissions are for the same file (VV AI.zip) No error messages - just permanently "In Progress" What I've tried: Waited 4+ hours Stopped all new submissions (no retries after 10:05 UTC) Request: Could someone from Apple DTS please check the server-side queue status for Team ID: C5S6LNK274 Specifically, please check if the first stuck task (94e73c5d-9c54-4ad2-9a63-f1f158aa6647) has encountered an internal error that is blocking the entire submission queue. Thank you.
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349
Activity
May ’26
Family Controls entitlement stuck after app transfer
Hi Apple DTS, FivePrayer is a live App Store app and we are blocked by Family Controls (Distribution) after an app transfer. Bundle ID: com.fiveprayer.app Current team: FivePrayer LLC Previous team: Gansoft Inc. App Store: https://apps.apple.com/us/app/fiveprayer/id6755536905 This same app previously had Family Controls (Distribution) approved under Gansoft Inc. After the transfer to FivePrayer LLC, the capability did not carry over, so we had to request it again. It has now been pending for almost one month, and we cannot ship critical updates because Family Controls is a core dependency of the app. Is there a way to re-associate the previously approved entitlement with the transferred App ID, or route this to the correct Managed Capabilities / Entitlements team? Thank you.
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1
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393
Activity
May ’26
Follow-up Regarding Family Controls Distribution Entitlement Request
Hello, Between April 20 and April 25 of this year, I submitted a request for the Family Controls Distribution entitlement through the following page: https://developer.apple.com/contact/request/family-controls-distribution After submitting the request, I clearly saw the message: “Thank you for your submission. We’ll review your request and contact you soon with a status update.” However, I have not received any further update or feedback since then. Afterward, I contacted Apple multiple times. Unfortunately, the responses I received consistently indicated that the relevant teams were unable to check the status or progress of the entitlement request, and no clear timeline or follow-up commitment was provided. Eventually, I was informed via email that the issue had already been escalated to the operations team for handling. However, many more days have now passed without any progress or update. At this point, it has been nearly one month since I submitted the entitlement request, yet I still have not received any result, status update, or meaningful feedback. I genuinely do not understand why the tracking and communication process for this entitlement request is so unclear and slow. I would sincerely appreciate it if the relevant team could provide a clear update regarding the current status of my request and the expected next steps. Thank you.
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365
Activity
May ’26
Family Control Distribution
It has been 20 days since we applied for Family Controls (Distribution) permission, but the status still shows as Submitted. Is there any way to expedite the review process?
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682
Activity
May ’26
Notarization submissions stuck "In Progress" 24+ hours — first-time enrolment, signing verified clean
Hi, Two notarization submissions on my Team ID are stuck "In Progress" well past normal turnaround. Looking for guidance on whether this is normal first-time-enrolment latency or whether something needs escalating. Team ID: U7N63C278S Submissions: 2ac71ef0-cbfa-4bdd-9059-c2554050de48 — submitted 2026-05-14 08:09 UTC (currently ~48 hours In Progress) c2b557c5-92a2-4c36-996e-812b61b67fe6 — submitted 2026-05-14 11:33 UTC (currently ~46 hours In Progress) Status: xcrun notarytool history shows both as "In Progress" xcrun notarytool info <id> returns no log URL, no message, no error No rejection email received at the APPLE_ID address Apple System Status shows Developer ID Notary Service as green Context: This is my first notarization from a newly enrolled Developer Program account (enrolled ~5 days ago). I'm aware first-time submissions can be subject to longer in-depth analysis, which is why I haven't escalated sooner. Build verification (already done): codesign --verify --deep --strict -verbose=2 exits 0 Hardened runtime flag (0x10000) present on top-level .app and every nested Mach-O Full Developer ID Application chain (signed by Developer ID Application: poojan (U7N63C278S)) Secure timestamp present Universal binary (x86_64 + arm64) Every nested framework, helper app, and binary signed Built with electron-builder, hardened-runtime entitlements, notarized via notarytool submit --wait Question: Is this within expected first-time-enrolment latency, or is there something on the notary service side that needs a nudge? Happy to provide additional codesign output or the .app bundle structure if useful. Thanks for any guidance.
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3
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1k
Activity
May ’26
Follow-up Regarding Family Controls Distribution Entitlement Request
Hello, Between April 20 and April 25 of this year, I submitted a request for the Family Controls Distribution entitlement through the following page: https://developer.apple.com/contact/request/family-controls-distribution After submitting the request, I clearly saw the message: “Thank you for your submission. We’ll review your request and contact you soon with a status update.” However, I have not received any further update or feedback since then. Afterward, I contacted Apple multiple times regarding this issue through Case ID: 102881595688. Unfortunately, the responses I received consistently indicated that the relevant teams were unable to check the status or progress of the entitlement request, and no clear timeline or follow-up commitment was provided. Eventually, I was informed via email that the issue had already been escalated to the operations team for handling. However, many more days have now passed without any progress or update. At this point, it has been nearly one month since I submitted the entitlement request, yet I still have not received any result, status update, or meaningful feedback. I genuinely do not understand why the tracking and communication process for this entitlement request is so unclear and slow. I would sincerely appreciate it if the relevant team could provide a clear update regarding the current status of my request and the expected next steps. Thank you.
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1
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464
Activity
May ’26
Follow-up Regarding Family Controls Distribution Entitlement Request
Hello, Between April 20 and April 25 of this year, I submitted a request for the Family Controls Distribution entitlement through the following page: https://developer.apple.com/contact/request/family-controls-distribution After submitting the request, I clearly saw the message: “Thank you for your submission. We’ll review your request and contact you soon with a status update.” However, I have not received any further update or feedback since then. Afterward, I contacted Apple multiple times regarding this issue through Case ID: 102881595688. Unfortunately, the responses I received consistently indicated that the relevant teams were unable to check the status or progress of the entitlement request, and no clear timeline or follow-up commitment was provided. Eventually, I was informed via email that the issue had already been escalated to the operations team for handling. However, many more days have now passed without any progress or update. At this point, it has been nearly one month since I submitted the entitlement request, yet I still have not received any result, status update, or meaningful feedback. I genuinely do not understand why the tracking and communication process for this entitlement request is so unclear and slow. I would sincerely appreciate it if the relevant team could provide a clear update regarding the current status of my request and the expected next steps. Thank you.
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371
Activity
May ’26
2+ months blocked on error 7000. Apple's "correct escalation path" is broken.
I'm posting this so other devs hitting error 7000 know they're not alone, and so this gets some visibility outside the support ticket black hole. Timeline: End of February 2026: first notarization attempts. All rejected with status code 7000 March 1st: first support case opened Today, beginning of May: still blocked. Still error 7000 Four cases: 102833704616, 102836645198, 102842517951, 102865000390. Different advisors each time. I've uploaded my government ID twice. When I ask for a status, the answer is "I'll get back to you when I have news." Then silence. My setup is fine. Team ID is Y564MF82K8. App is signed with Developer ID Application, hardened runtime, secure timestamp, no get-task-allow, deep verify clean. Apple rejects the submission before inspecting the binary. The block is on Apple's side. Somebody needs to push a button but they cannot agree who needs to push it, so they just pass it from one department to another. The "correct escalation path" doesn't work. Quinn (Apple DTS engineer) keeps saying on this forum that error 7000 is administrative and the path is Developer Program Support (https://developer.apple.com/forums/thread/118465?answerId=379585022#379585022). I followed that path four times. The cases just sit there. Threads on this forum about error 7000 go back to 2019. Six years. Devs report cases stuck for weeks, months, with the same scripted responses. Apple knows. Apple does nothing. I'm a solo dev and I want to do a proper launch of my SaaS on all major desktop platforms. I paid the $99. I built the app. I signed every agreement. I cannot launch on macOS because Apple's departments cannot agree on who needs to push a button. If anyone here has actually unblocked error 7000, please share what worked. The official path obviously doesn't.
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6
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997
Activity
May ’26
StatusCode 7000 "Team is not yet configured for notarization". It's been over five days, no resolution
Hi all, I'm submitting a Developer ID-signed, hardened-runtime app for notarization. Every submission returns: "statusCode: 7000 statusSummary: Team is not yet configured for notarization. Please contact Developer Programs Support..." Team ID: V67NRZ84A2. Apple Developer membership is active, Developer ID Application certificate is valid, signing/verification all clean. Already opened a support case last week via the recommended path. The "contact page" on the developer site said Apple usually responds within 2 business days.... Has anyone hit this and gotten it resolved? How long did it take, and was there a more effective channel than the standard support form? I've seen people on Reddit claim they've actually been able to call a Developer phone line, but I haven't seen a valid phone number anywhere. I appreciate your response!
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4
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886
Activity
May ’26
Team ID not matching my Newly registered Developer Account
I originally signed into Xcode using my iCloud email account. A few days later, I enrolled in the Apple Developer Program using the same account. However, I noticed that Apple generated a different Team ID for the developer account, which does not match the Team ID that was originally associated with my Xcode account. Now, whenever I sign in with that same account, I continue to get the original Team ID instead of the new one created with the developer account. Because of this mismatch, I’m unable to properly link my app and developer account. I would like assistance understanding why there are two different Team IDs for the same Apple account and how I can make Xcode use the correct developer Team ID. @Developer Technical Support
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224
Activity
May ’26
Team ID not matching my Newly registered Developer Account
I originally signed into Xcode using my iCloud email account. A few days later, I enrolled in the Apple Developer Program using the same account. However, I noticed that Apple generated a different Team ID for the developer account, which does not match the Team ID that was originally associated with my Xcode account. Now, whenever I sign in with that same account, I continue to get the original Team ID instead of the new one created with the developer account. Because of this mismatch, I’m unable to properly link my app and developer account. I would like assistance understanding why there are two different Team IDs for the same Apple account and how I can make Xcode use the correct developer Team ID.
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344
Activity
May ’26
Export archive for app-store distribution command: 'xcodebuild -exportArchive -archivePath ...' exited with non-zero exit-code: 70
Hi, I have a project that integrates the Firebase SDK via SPM as a dependency of an internal Swift Package: My app ⟶ My Library ⟶ Firebase SDK The project builds successfully and can be archived locally ✅. The uploaded .ipa is valid and gets published 🚀. However, we are now trying to automate the release process using Xcode Cloud, but the iOS Archive action is failing ❌ on Xcode Cloud. The logs show the following error ⬇️: error: exportArchive codesign command failed (/Volumes/workspace/tmp/XcodeDistPipeline/XcodeDistPipeline.~~~oomCvM/Root/Payload/base-ios.app/Frameworks/FirebaseAnalytics.framework: replacing existing signature /Volumes/workspace/tmp/XcodeDistPipeline/XcodeDistPipeline.~~~oomCvM/Root/Payload/base-ios.app/Frameworks/FirebaseAnalytics.framework: invalid or corrupted code requirement(s) Requirement syntax error(s): line 1:178: unexpected token: <COMPANY_NAME> ) ** EXPORT FAILED ** I have been researching this issue for a while and have tried several solutions to fix it, but with no luck. Even though the error points to a specific library—the Firebase SDK—I don’t believe Firebase is the root cause. There were related issues in the past, but those were already fixed by the Firebase team, and as I mentioned, the project archives correctly when built locally. On the other hand, the error states: line 1:178: unexpected token: <COMPANY_ACRONYM> This makes me wonder if there’s an issue parsing our Team Name during the re-signing process, as it contains special characters ": "name": "Apple Distribution: Company Full Name "COMPANY_ACRONYM""
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Activity
May ’26
Family Controls (Distribution) pending ~1 month after app transfer
Hoping to get visibility on a Family Controls (Distribution) entitlement request pending without status updates after an app transfer. Context: Digital wellbeing app, 500K+ active iOS users Previous team had Family Controls (Distribution) approved and shipping to production App transferred to new team (H2HM68H8PP) ~1 month ago; entitlement re-requested immediately Capability page shows "View Requests (6)" with no approvals, rejections, or updates Developer Support cases opened (102883853173, 20000112879750, 102875975624) — confirmed they cannot check entitlement status Impact: Core app feature depends on Family Controls. Production app for 500K+ users will break once transfer fully propagates at provisioning level. This is a continuity issue, not a new-app launch — entitlement was previously approved on the prior team. Questions: Recommended escalation path for post-transfer entitlement requests? Should I stop resubmitting to avoid queue deprioritization? Could the entitlements team provide a status update? Happy to share bundle ID, previous team ID, and request dates privately with Apple staff.
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0
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2
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474
Activity
May ’26
Developer ID Application certificate creation
Hello, We are currently in the process of creating our Developer ID Application certificate which is due to expire. While creating the certificate, we were posed with the option of choosing a Developer ID Certificate Intermediary G2 Sub CA which is supported by Xcode 11.4.1 and later Previous Sub CA We currently build our application out of Xcode using Make or CMake files and perform the codesign and productsign using the codesign commands. We also use 2 different build machines, Ventura with Xcode 14.3 for our latest releases High Sierra (10.13) with Xcode 10.1 for legacy releases to support some customers. Can you please let us know which Developer ID Certificate Intermediary we should choose for generating the new Developer ID Application certificate?
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376
Activity
May ’26
Family Controls Distribution entitlement — requests submitted 2+ weeks ago, all still "Submitted"
I've been waiting on the Family Controls distribution entitlement for my app for over two weeks with use case to self direct app and sites blocking Setup: Development entitlement: ✅ approved and working Request ID: 27684X55GC The blocker: Xcode warns: "Bundle identifier is using development only version of Family Controls (Development) capability. Please request access to Family Controls (Distribution)." Archiving for App Store fails with provisioning profile errors on all my targets Questions: Is 2+ weeks normal for distribution entitlement approval? Any recommended path to escalate besides the request form and have also emailed apple support?
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307
Activity
May ’26
Family Controls entitlement: no response for over 1 month
Hi, I submitted my Family Controls entitlement requests on April 15 for my iOS app, but I still haven’t received an approval, rejection, or any status update. This is blocking my ability to properly test and move forward with the app, since it depends on the Screen Time / Family Controls APIs. I've tried contact to apple developer support and filed a code-level support on app connect dashboard. and still nothing received. Here is the request information: code-level support case id: 19834379 apple developer support case id: 102878196850 Family Controls Distribution RequestId: BT4C47F5VB,SLP56WRZ3J,BZ7MF3R4FF,5HAY5UF5X2,P49SM5C859,KG2T2X2L76,N353H759C4 Thanks.
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399
Activity
May ’26
4 notarytool submissions stuck "In Progress" 12+ hours (Team NS22D2XK8A)
Hi DTS, I have 4 notarytool submissions all stuck in "In Progress" with no movement for 12+ hours. 'xcrun notarytool log <id›' returns "Submission log is not yet available" for all of them - they don't appear to have been processed at all. Team Identifier: NS22D2XK8A 1 .dmg submission at 2026-05-12T01:35Z (12+ hours stuck) dmg submissions between 10:04Z and 12:12Z This is my first time notarizing with this Team ID - possibly the new-account first-submission "in-depth analysis" delay? The DMG passes every standard check: Signed with Developer ID Application (Team NS22D2XK8A) Hardened runtime on all 6 embedded binaries (codesign flags 0x10000) Full authority chain: Developer ID App → Developer ID CA → Apple Root CA Secure timestamp present Entitlements: allow-jit, allow-unsigned-executable-memory, disable-library-validation, network.client, network.server, files.user-selected. read-write codesign --verify -deep --strict passes cleanly spctl source = "Developer ID Application" (correct) DMG itself signed inside-out per TN2206 I have read the other recent "stuck In Progress" threads from new Developer IDs - same pattern. Could the queue be unblocked, or is there a team-side configuration that needs flipping? Happy to provide submission UUIDs + filenames privately via Feedback Assistant or DM. Thanks!
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572
Activity
May ’26
FamilyControls distribution pending for 14+ days and not sure about approach
Hi, I'm building a wellness app called that helps users manage their phone usage based on their consumption, using the Screen Time API. I need the Family Controls (Distribution) entitlement to ship it. I've already submitted multiple requests across all my bundle IDs, but due to the lack of confirmation feedback after each submission, I may have submitted more than needed. Regardless, the oldest request submitted was on April 22nd (exactly 2 weeks ago), without any reply or change. Is this normal ? Also, I came across a forum post (https://developer.apple.com/forums/thread/821964?answerId=885672022#885672022) suggesting that the entitlement is now scoped at the team level rather than per bundle ID, and that I should resubmit a single request. I want to do the right thing here but I'm not sure whether to resubmit or wait and I don't want to make the situation worse than it already is. We're about a month away from our launch date and this is the last remaining blocker for both TestFlight and App Store submission. Any guidance on next steps, or help prioritizing this, would mean a lot. Thanks so much,
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629
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May ’26