StoreKit

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Support in-app purchases and interactions with the App Store using StoreKit.

StoreKit Documentation

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in-app-purchase
I have implemented in-app-purchase in one of my iOS application. I generated the consumable products and these are approved by Apple Showing with Green check. I used StoreKit-2 and locally testing with store sync configuration file. The products I have created on developer accounts automatically synced by Store Configuration file and showing no the screen and I can purchase the product with Xcode environment in development. When uploaded app to test flight, I am not getting products with sandbox email id. Cases I have tries: -Remove my original Apple ID from device and just testing with Apple Sandbox email id -> Not getting products. -Remove configuration file while uploading to test flight -> not fetching products. -Checked the archive build and its in Release mode. Note: I am as a (Admin) team member, not account holder. Issue: Not fetching products on Test flight with Sandbox & in live app. Is there something I have to track here: Agreements for Free Apps Agreement with EFFECTIVE DATE showing 3 Jul 2025 - 20 Sep 2025 & STATUS is Active Agreements for Paid Apps Agreement with EFFECTIVE DATE showing nothing & STATUS is New
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394
Sep ’25
Biometric Authentication Behavior in IAP Sandbox Environment
Where the problem occurs: In-app purchase Non-ApplePay Non-local authentication login Environment where the problem occurs: Sandbox environment (Development environment, TestFlight environment) Problem handling process: Open page A in the app and purchase product B (auto-renewable subscription) on that page. User authentication is required to purchase product B. During the authentication process, the user needs to enter the Apple account and Apple account password. After completing the authentication, complete the purchase of product B. Problem in step 3: Why is FaceID or TouchID not used for authentication? Note: Face ID and Password -> iTunes Store and App Store -> Status is Enabled
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0
184
Jun ’25
Problem with siubscriptions in Sandbox
The phone is set up with the developer program to cancel subscriptions from the app we developed. However, after the OS update on the phone, the subscriptions no longer appear in the developer program, although the subscription does exist in the app itself. We are attaching the log. 🔖 8/9/2025, 10:59:44 AM ["expires_date_pst": 2025-09-08 21:58:36 America/Los_Angeles, "original_purchase_date_ms": 1753167687000, "original_purchase_date_pst": 2025-07-22 00:01:27 America/Los_Angeles, "purchase_date_ms": 1757307516000, "purchase_date_pst": 2025-09-07 21:58:36 America/Los_Angeles, "product_id": com.topwall.premium_trial.monthly.trial, "in_app_ownership_type": PURCHASED, "web_order_line_item_id": 2000000111040333, "purchase_date": 2025-09-08 04:58:36 Etc/GMT, "is_trial_period": false, "original_purchase_date": 2025-07-22 07:01:27 Etc/GMT, "expires_date_ms": 1757393916000, "expires_date": 2025-09-09 04:58:36 Etc/GMT, "transaction_id": 2000001002316107, "is_in_intro_offer_period": false, "subscription_group_identifier": 21733009, "original_transaction_id": 2000000966725103, "quantity": 1] 🔹🔹🔹🔹🔹🔹🔹🔹🔹🔹 🟢 8/9/2025, 10:59:44 AM StoreKit isActive: true до 2025-09-09 07:58:36 Why do you think the subscription created in the app doesn’t show up in the sandbox?
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70
Sep ’25
appTransactionID behavior on logout
The appTransactionID was recently introduced and is documented here: https://developer.apple.com/documentation/storekit/apptransaction/apptransactionid From the documentation: "The App Store generates a single, globally unique appTransactionID for each Apple Account that downloads your app and for each family group member for apps that support Family Sharing." This seems like a really useful identifier, so I was wondering about some edge cases of when using it: What happens if a user logs out of his AppStore account and keeps using the app? Is it available when the app is installed from Xcode? is it possible to set it to some value using StoreKit testing? Thanks
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101
May ’25
Guideline 2.1 - Performance - App Completeness We found that your in-app purchase products exhibited one or more bugs which create a poor user experience. Specifically, we were unable to make purchase. The Start Free Trail button was unresponsive t
I've been stuck with this rejection. Trial button 'greyed out' or non responsive. What they are seeing is my subscriptions not loading into the pay wall. We think its because the subscriptions haven't been reviewed and approved in order for them to populate the pay wall (activating the pay wall so it isn't 'greyed out'. Has anyone had and solved this issue?
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109
Jun ’25
Receipt and Notification behavior after "Remove from Sale"
What is the expected behavior for App Receipts and ASSN v2 notifications when a subscription is set to "Remove from Sale"? I tried to test this in Sandbox, but the "Remove from Sale" setting in App Store Connect doesn't seem to affect the Sandbox environment. For existing subscribers, what happens in the receipt? Does auto_renew_status change to 0 and is expiration_intent populated immediately? Also, which notificationType is sent via ASSN v2?
0
0
167
Sep ’25
Can't manage my sandbox account
Hi, I can't get into "manage" sandbox account. I either get to a screen to put my password in. Here there is no way to click "next" or "login". (I have tried pressing "enter" on my keyboard to no effect). Or I get directly into "Cannot Connect" page. I have tried this two days in a row. I have tried turning it off and on again. I have tried logging out and in. Device: iPhone 13 pro max, iOS: 16.0.3 (also tried the version before this)
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12
36k
Oct ’25
iOS 26 RC: Testflight showing wrong currency for sandbox accounts
My app has in app purchase for subscriptions, available in many countries. When using Sandbox App Store accounts on TestFlight with a locale different from my own in the iOS 26 RC, I'm getting incorrect currency coming back from Product.products(for: identifiers), and so my app displays the wrong price for the locale. However, the actual Apple Pay buy sheet shows the proper currency symbol and currency amount. This did not happen on prior versions of iOS. Is anyone else experiencing this?
1
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341
Jan ’26
Transaction.currentEntitlements returning empty response
Hi there 👋🏻 We are facing an issue that started on 24 June 2025 where some users that have an active subscription with an offer are not being able to use/restore their subscription since Transaction.currentEntitlements is empty. We have tried to call the server with this endpoint https://developer.apple.com/documentation/appstoreserverapi/get-transaction-history and it's returning the correct transactions correctly. Any idea what is happening?
2
4
266
Jun ’25
Implementation of IAP -> Trial Period to Purchase Product
I would like to know if it is allowed to offer the user to either unlock the app immediately or partake in a 3-day trial period before making a purchase. I created 2 IAP non-consumable products; 1 for the immediate [which is at a discount] and for the after trial period ends [this is at a higher cost]. Is this something that Apple allows or is frowned upon?
0
0
110
Sep ’25
SubscriptionStoreView Localization Error
Hello! The localization isn't working when using SubscriptionStoreView. The app hasn't been published yet. The subscription has been created and localization strings have been added. Status - ready to submit. Testing environment: Sandbox When calling SubscriptionStoreView, the debug console shows this error: GenerativeModelsAvailability.Parameters: Initialized with invalid language code: ru-RU. Expected to receive two-letter ISO 639 code. e.g. 'zh' or 'en'. Falling back to: ru Despite this, the subscription interface appears in English when Russian is expected. I don't use any locale setting for ru-RU anywhere in my code. The test device's region is set to Russia, and the language is Russian. Any help would be appreciated.
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226
May ’25
Support Request: App Store Server Notification Inaccuracies
Unsure if this has been reported before, but I'm seeing a specific scenario where Apple is sending back faulty information in App Store Server Notifications. When users have payment failures that result in the membership expiring, and then reactivate later on with a different subscription, they are given a new originalTransactionId, yet we have three cases where we receive messages about the old originalTransactionId, indicating that after the user recovers their subscription, Apple is resurrecting the old subscription and treating it as if it is active BUT ultimately decides to deactivate it. Here is a sample screenshot of an impacted user. We only have three month and annual plans. Timeline: March 21st: This user signed up for a 3 Month Plan June 21st: This user fails to pay July 7th: After our 16 day grace period, this user loses access July 29th: This user sees they lost access and repurchase Augsut 19th: Their membership is deactivated (long before their 3 Month Subscription is up) For further verification I've also attached a record of all the payloads we've received from Apple for this user. Please let me know if you need any more details to fix this bug OR if it has already been fixed! Thank you. user_webhook_data_sanitized.csv
1
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483
Sep ’25
Is there an API provided by the App Store Server API for canceling subscriptions?
Is there an App Store Server API available that allows cancellation of specific subscriptions by specifying transaction_id or similar identifiers? Background of these questions: We occasionally suspend user accounts due to violations of our service terms and conditions. In such cases, we would like to forcibly cancel their subscriptions if possible. However, we could not find relevant information in the documentation, which is why we are reaching out with these questions. Please let us know.
0
0
104
Jul ’25
StoreKit1 Usage error
I encountered the following issues while developing in-app purchases; please help me: When attempting to purchase a product that has already been purchased, SKPaymentQueue reports an error instead of a success message: <SKPaymentQueue: 0x134665380>: Payment completed with error: Error Domain=ASDServerErrorDomain Code=3532 "You’re currently subscribed to this." UserInfo={NSLocalizedFailureReason=You’re currently subscribed to this., client-environment-type=Sandbox, AMSServerErrorCode=3532, storefront-country-code=USA} After buying product A on one iPhone using a sandbox account, restoring purchases on another iPhone with the same sandbox account via paymentQueue.restoreCompletedTransactions(withApplicationUsername:) does not return the previously purchased product A data; it directly calls restoreCompletedTransactionsFinished.
0
0
166
Sep ’25
Best practice to prevent users from switching between subscriptions in the same group?
Hello everyone, For example, our app currently has one subscription group in App Store Connect with 5 plans (2 annual, 2 monthly, and 1 quarterly). By default, users can go into Apple Subscriptions in Settings and freely switch between all of these plans. However, our business requirement is to only allow users to stay on one annual plan and one quarterly plan. We don’t want them to switch to the other plans. My questions are: Is there any best practice or recommended approach to restrict subscription switching within the same group? Would removing the unwanted products from sale be the correct approach, or are there any risks/downsides with this method? Has anyone faced a similar situation and found a practical solution? Any guidance or shared experience would be greatly appreciated. Thanks!
4
0
171
Sep ’25
original transaction id not found
Hi everyone, I’ve been receiving App Store Server Notifications (webhooks) normally for a specific transaction. Everything was working fine — I could use the original_transaction_id to query transaction history, and transaction_id to look up specific transactions. However, starting recently, all API calls for that transaction (both Get Transaction Info and Get Transaction History) now return not found. • The webhooks used to arrive normally for this transaction. • I am sure I’m querying the correct environment (production vs sandbox). • The IDs I’m using are exactly the ones from the last webhook payload. • I haven’t changed my integration code. My questions: 1. Under what conditions does Apple’s API return “not found” for original_transaction_id that previously worked? 2. Can Apple actually purge transaction records (in production)? 3. Could this happen due to refunds, revocations, or other account actions? 4. Is this expected behavior, or should I file a DTS (Technical Support Incident)? Any insight would be appreciated. Thanks in advance!
1
0
166
Sep ’25
Incorrect storefront country code
Both the legacy StoreKit API and the new StoreKit 2 API return the incorrect storefront countryCode. My actual Apple ID region is Germany, and my Sandbox test user is set to France, yet the SDK consistently returns USA. Expected Results: The returned storefront countryCode should reflect the correct region - sandbox user region if signed in and real user region if not signed in with sandbox). Actual Results: Returned country code is USA with both SKPaymentQueue.default().storefront?.countryCode and await Storefront.current?.countryCode. Signing out/in, device reboot and even reset do not help, I'm stuck with USA storefront.
3
1
373
Oct ’25
in-app-purchase
I have implemented in-app-purchase in one of my iOS application. I generated the consumable products and these are approved by Apple Showing with Green check. I used StoreKit-2 and locally testing with store sync configuration file. The products I have created on developer accounts automatically synced by Store Configuration file and showing no the screen and I can purchase the product with Xcode environment in development. When uploaded app to test flight, I am not getting products with sandbox email id. Cases I have tries: -Remove my original Apple ID from device and just testing with Apple Sandbox email id -> Not getting products. -Remove configuration file while uploading to test flight -> not fetching products. -Checked the archive build and its in Release mode. Note: I am as a (Admin) team member, not account holder. Issue: Not fetching products on Test flight with Sandbox & in live app. Is there something I have to track here: Agreements for Free Apps Agreement with EFFECTIVE DATE showing 3 Jul 2025 - 20 Sep 2025 & STATUS is Active Agreements for Paid Apps Agreement with EFFECTIVE DATE showing nothing & STATUS is New
Replies
0
Boosts
0
Views
394
Activity
Sep ’25
Biometric Authentication Behavior in IAP Sandbox Environment
Where the problem occurs: In-app purchase Non-ApplePay Non-local authentication login Environment where the problem occurs: Sandbox environment (Development environment, TestFlight environment) Problem handling process: Open page A in the app and purchase product B (auto-renewable subscription) on that page. User authentication is required to purchase product B. During the authentication process, the user needs to enter the Apple account and Apple account password. After completing the authentication, complete the purchase of product B. Problem in step 3: Why is FaceID or TouchID not used for authentication? Note: Face ID and Password -> iTunes Store and App Store -> Status is Enabled
Replies
0
Boosts
0
Views
184
Activity
Jun ’25
Problem with siubscriptions in Sandbox
The phone is set up with the developer program to cancel subscriptions from the app we developed. However, after the OS update on the phone, the subscriptions no longer appear in the developer program, although the subscription does exist in the app itself. We are attaching the log. 🔖 8/9/2025, 10:59:44 AM ["expires_date_pst": 2025-09-08 21:58:36 America/Los_Angeles, "original_purchase_date_ms": 1753167687000, "original_purchase_date_pst": 2025-07-22 00:01:27 America/Los_Angeles, "purchase_date_ms": 1757307516000, "purchase_date_pst": 2025-09-07 21:58:36 America/Los_Angeles, "product_id": com.topwall.premium_trial.monthly.trial, "in_app_ownership_type": PURCHASED, "web_order_line_item_id": 2000000111040333, "purchase_date": 2025-09-08 04:58:36 Etc/GMT, "is_trial_period": false, "original_purchase_date": 2025-07-22 07:01:27 Etc/GMT, "expires_date_ms": 1757393916000, "expires_date": 2025-09-09 04:58:36 Etc/GMT, "transaction_id": 2000001002316107, "is_in_intro_offer_period": false, "subscription_group_identifier": 21733009, "original_transaction_id": 2000000966725103, "quantity": 1] 🔹🔹🔹🔹🔹🔹🔹🔹🔹🔹 🟢 8/9/2025, 10:59:44 AM StoreKit isActive: true до 2025-09-09 07:58:36 Why do you think the subscription created in the app doesn’t show up in the sandbox?
Replies
0
Boosts
0
Views
70
Activity
Sep ’25
appTransactionID behavior on logout
The appTransactionID was recently introduced and is documented here: https://developer.apple.com/documentation/storekit/apptransaction/apptransactionid From the documentation: "The App Store generates a single, globally unique appTransactionID for each Apple Account that downloads your app and for each family group member for apps that support Family Sharing." This seems like a really useful identifier, so I was wondering about some edge cases of when using it: What happens if a user logs out of his AppStore account and keeps using the app? Is it available when the app is installed from Xcode? is it possible to set it to some value using StoreKit testing? Thanks
Replies
0
Boosts
0
Views
101
Activity
May ’25
Developer Subscription management screen shows subscriptions for other apps
The development subscription management screen for managing your sandbox account subscriptions is today showing products that belong to other apps. Is there a known issue right now? Created a FB with screenshots FB FB20199893
Replies
1
Boosts
0
Views
187
Activity
Sep ’25
Guideline 2.1 - Performance - App Completeness We found that your in-app purchase products exhibited one or more bugs which create a poor user experience. Specifically, we were unable to make purchase. The Start Free Trail button was unresponsive t
I've been stuck with this rejection. Trial button 'greyed out' or non responsive. What they are seeing is my subscriptions not loading into the pay wall. We think its because the subscriptions haven't been reviewed and approved in order for them to populate the pay wall (activating the pay wall so it isn't 'greyed out'. Has anyone had and solved this issue?
Replies
0
Boosts
0
Views
109
Activity
Jun ’25
Receipt and Notification behavior after "Remove from Sale"
What is the expected behavior for App Receipts and ASSN v2 notifications when a subscription is set to "Remove from Sale"? I tried to test this in Sandbox, but the "Remove from Sale" setting in App Store Connect doesn't seem to affect the Sandbox environment. For existing subscribers, what happens in the receipt? Does auto_renew_status change to 0 and is expiration_intent populated immediately? Also, which notificationType is sent via ASSN v2?
Replies
0
Boosts
0
Views
167
Activity
Sep ’25
Can't manage my sandbox account
Hi, I can't get into "manage" sandbox account. I either get to a screen to put my password in. Here there is no way to click "next" or "login". (I have tried pressing "enter" on my keyboard to no effect). Or I get directly into "Cannot Connect" page. I have tried this two days in a row. I have tried turning it off and on again. I have tried logging out and in. Device: iPhone 13 pro max, iOS: 16.0.3 (also tried the version before this)
Replies
77
Boosts
12
Views
36k
Activity
Oct ’25
iOS 26 RC: Testflight showing wrong currency for sandbox accounts
My app has in app purchase for subscriptions, available in many countries. When using Sandbox App Store accounts on TestFlight with a locale different from my own in the iOS 26 RC, I'm getting incorrect currency coming back from Product.products(for: identifiers), and so my app displays the wrong price for the locale. However, the actual Apple Pay buy sheet shows the proper currency symbol and currency amount. This did not happen on prior versions of iOS. Is anyone else experiencing this?
Replies
1
Boosts
3
Views
341
Activity
Jan ’26
Transaction.currentEntitlements returning empty response
Hi there 👋🏻 We are facing an issue that started on 24 June 2025 where some users that have an active subscription with an offer are not being able to use/restore their subscription since Transaction.currentEntitlements is empty. We have tried to call the server with this endpoint https://developer.apple.com/documentation/appstoreserverapi/get-transaction-history and it's returning the correct transactions correctly. Any idea what is happening?
Replies
2
Boosts
4
Views
266
Activity
Jun ’25
Implementation of IAP -> Trial Period to Purchase Product
I would like to know if it is allowed to offer the user to either unlock the app immediately or partake in a 3-day trial period before making a purchase. I created 2 IAP non-consumable products; 1 for the immediate [which is at a discount] and for the after trial period ends [this is at a higher cost]. Is this something that Apple allows or is frowned upon?
Replies
0
Boosts
0
Views
110
Activity
Sep ’25
SubscriptionStoreView Localization Error
Hello! The localization isn't working when using SubscriptionStoreView. The app hasn't been published yet. The subscription has been created and localization strings have been added. Status - ready to submit. Testing environment: Sandbox When calling SubscriptionStoreView, the debug console shows this error: GenerativeModelsAvailability.Parameters: Initialized with invalid language code: ru-RU. Expected to receive two-letter ISO 639 code. e.g. 'zh' or 'en'. Falling back to: ru Despite this, the subscription interface appears in English when Russian is expected. I don't use any locale setting for ru-RU anywhere in my code. The test device's region is set to Russia, and the language is Russian. Any help would be appreciated.
Replies
0
Boosts
1
Views
226
Activity
May ’25
Support Request: App Store Server Notification Inaccuracies
Unsure if this has been reported before, but I'm seeing a specific scenario where Apple is sending back faulty information in App Store Server Notifications. When users have payment failures that result in the membership expiring, and then reactivate later on with a different subscription, they are given a new originalTransactionId, yet we have three cases where we receive messages about the old originalTransactionId, indicating that after the user recovers their subscription, Apple is resurrecting the old subscription and treating it as if it is active BUT ultimately decides to deactivate it. Here is a sample screenshot of an impacted user. We only have three month and annual plans. Timeline: March 21st: This user signed up for a 3 Month Plan June 21st: This user fails to pay July 7th: After our 16 day grace period, this user loses access July 29th: This user sees they lost access and repurchase Augsut 19th: Their membership is deactivated (long before their 3 Month Subscription is up) For further verification I've also attached a record of all the payloads we've received from Apple for this user. Please let me know if you need any more details to fix this bug OR if it has already been fixed! Thank you. user_webhook_data_sanitized.csv
Replies
1
Boosts
0
Views
483
Activity
Sep ’25
Is there an API provided by the App Store Server API for canceling subscriptions?
Is there an App Store Server API available that allows cancellation of specific subscriptions by specifying transaction_id or similar identifiers? Background of these questions: We occasionally suspend user accounts due to violations of our service terms and conditions. In such cases, we would like to forcibly cancel their subscriptions if possible. However, we could not find relevant information in the documentation, which is why we are reaching out with these questions. Please let us know.
Replies
0
Boosts
0
Views
104
Activity
Jul ’25
StoreKit1 Usage error
I encountered the following issues while developing in-app purchases; please help me: When attempting to purchase a product that has already been purchased, SKPaymentQueue reports an error instead of a success message: <SKPaymentQueue: 0x134665380>: Payment completed with error: Error Domain=ASDServerErrorDomain Code=3532 "You’re currently subscribed to this." UserInfo={NSLocalizedFailureReason=You’re currently subscribed to this., client-environment-type=Sandbox, AMSServerErrorCode=3532, storefront-country-code=USA} After buying product A on one iPhone using a sandbox account, restoring purchases on another iPhone with the same sandbox account via paymentQueue.restoreCompletedTransactions(withApplicationUsername:) does not return the previously purchased product A data; it directly calls restoreCompletedTransactionsFinished.
Replies
0
Boosts
0
Views
166
Activity
Sep ’25
App is on App Store but Subscription is in review
App is approved and on App Store but Subscription is in review and localizations rejected. no way to edit. anyone here that go this flow resolved and how?
Replies
2
Boosts
0
Views
629
Activity
Jan ’26
Best practice to prevent users from switching between subscriptions in the same group?
Hello everyone, For example, our app currently has one subscription group in App Store Connect with 5 plans (2 annual, 2 monthly, and 1 quarterly). By default, users can go into Apple Subscriptions in Settings and freely switch between all of these plans. However, our business requirement is to only allow users to stay on one annual plan and one quarterly plan. We don’t want them to switch to the other plans. My questions are: Is there any best practice or recommended approach to restrict subscription switching within the same group? Would removing the unwanted products from sale be the correct approach, or are there any risks/downsides with this method? Has anyone faced a similar situation and found a practical solution? Any guidance or shared experience would be greatly appreciated. Thanks!
Replies
4
Boosts
0
Views
171
Activity
Sep ’25
Invalid or missing subscription expiry date from server for auto subscription renewal
Hi, I am trying to obtain the subscription expiry date or purchase date from server using Storekit2 for my project. I have an account which is already having an active subscription but it still says no purchase found. Thanks
Replies
0
Boosts
0
Views
65
Activity
Jul ’25
original transaction id not found
Hi everyone, I’ve been receiving App Store Server Notifications (webhooks) normally for a specific transaction. Everything was working fine — I could use the original_transaction_id to query transaction history, and transaction_id to look up specific transactions. However, starting recently, all API calls for that transaction (both Get Transaction Info and Get Transaction History) now return not found. • The webhooks used to arrive normally for this transaction. • I am sure I’m querying the correct environment (production vs sandbox). • The IDs I’m using are exactly the ones from the last webhook payload. • I haven’t changed my integration code. My questions: 1. Under what conditions does Apple’s API return “not found” for original_transaction_id that previously worked? 2. Can Apple actually purge transaction records (in production)? 3. Could this happen due to refunds, revocations, or other account actions? 4. Is this expected behavior, or should I file a DTS (Technical Support Incident)? Any insight would be appreciated. Thanks in advance!
Replies
1
Boosts
0
Views
166
Activity
Sep ’25
Incorrect storefront country code
Both the legacy StoreKit API and the new StoreKit 2 API return the incorrect storefront countryCode. My actual Apple ID region is Germany, and my Sandbox test user is set to France, yet the SDK consistently returns USA. Expected Results: The returned storefront countryCode should reflect the correct region - sandbox user region if signed in and real user region if not signed in with sandbox). Actual Results: Returned country code is USA with both SKPaymentQueue.default().storefront?.countryCode and await Storefront.current?.countryCode. Signing out/in, device reboot and even reset do not help, I'm stuck with USA storefront.
Replies
3
Boosts
1
Views
373
Activity
Oct ’25