StoreKit

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Support in-app purchases and interactions with the App Store using StoreKit.

StoreKit Documentation

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how is the refund amount calculated for auto-renewing upgrade?
Hi, We have a app with some auto-renewing subscription in a group of subscriptions. When a user upgrade from a subscription to another, the "user receive a refund of the prorated amount of their original subscription" (https://developer.apple.com/app-store/subscriptions/). How is the prorated calculated ? Example : subscription to 14,99$ / month. If subscriber upgrade after 10 days, is the refund calculated 10/30 of 14,99$ (so ~5$) ?
0
1
100
Sep ’25
Incorrect storefront country code
Both the legacy StoreKit API and the new StoreKit 2 API return the incorrect storefront countryCode. My actual Apple ID region is Germany, and my Sandbox test user is set to France, yet the SDK consistently returns USA. Expected Results: The returned storefront countryCode should reflect the correct region - sandbox user region if signed in and real user region if not signed in with sandbox). Actual Results: Returned country code is USA with both SKPaymentQueue.default().storefront?.countryCode and await Storefront.current?.countryCode. Signing out/in, device reboot and even reset do not help, I'm stuck with USA storefront.
3
1
373
Oct ’25
Unknown Error when Trying to Add New Offer Codes
Hi there! Whenever I try to add a new Offer Code for my app's subscription, I get an unknown error. When I get to the last step of the "Create Offer for Codes" flow, I get an error that error reads "An error has occurred. Try again later." I have been getting this same error for over a week now, so any help figuring out how to add new offer codes would be greatly appreciated!
3
1
649
Dec ’25
Landscape safe area is incorrect when presenting SKStoreProductViewController
Hi. If the app is in landscape only and when the SKStoreProductViewController is presented, the safeArea changes to what looks like a portrait mode safe area. When the SKStoreProductViewController is dismissed, the safeArea does NOT revert back to the original values. Is there a way to force the safeArea to "reset"? I've submitted some bug tickets through Apple Feedback but I haven't received any response about it. The below code will pop up the SKStoreProductViewController and if you have a UIView that is constrained to the safe area, then you can visibly notice that the safe area is changed and doesn't go back. I have tested this on iPhone 14 Pro, iPhone 15, and iPhone 16 Pro and in the Simulators. The incorrect behavior happens on those and probably more. Thanks. #import "ViewController.h" #import <StoreKit/StoreKit.h> @interface ViewController () @property (nonatomic, strong) SKStoreProductViewController *productViewController; @end @implementation ViewController - (IBAction)buttonTapped:(id)sender { self.productViewController = [[SKStoreProductViewController alloc] init]; NSDictionary *parameters = @{ @"id" : @"6443575749" }; [self.productViewController loadProductWithParameters:parameters completionBlock:^(BOOL result, NSError * _Nullable error) { [self presentViewController:self.productViewController animated:YES completion:^{ // presented // The panel that is constraint to the safe area visibly shows that the safe area is no longer correct. }]; }]; } @end
3
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744
May ’25
Unable to retrieve data from In App Purchase
I want to add in-app purchasing to my app, but I can't figure out what part of my workflow is wrong. I created a product for my app in iTunes Connect (the product ID is com.mycompany.products.***) and it's in "Ready to submit" status. I created a sandbox test user for this app. I connected to iTunes on a real device using the sandbox AppleID. I went back to XCode and added in-app purchasing to my app. I turned on developer mode on the real device and logged in as the sandbox user. I built the app and ran it on a real device (not the simulator). I tried to get product information (com.mycompany.products.***) but nothing was returned. In-app purchasing is registered in App Store Connect and the status is "Ready to submit". The code only retrieves product information in a simple way, so I don't think there's a problem. inAppPurchase.getProducts(["com.mycompany.products.***"]).then(console.log).catch(console.error); But it only returns an empty array. What could be wrong? Any help would be much appreciated.
2
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81
Jul ’25
StoreKit: No products returned in Sandbox + "This item is not available" in "initiate transaction"
Hi, my app was rejected because IAP were not present in the app. I followed guidelines more carefully and filled all buisness detail since then. And now I have: StoreKit Configuration in XCode is set to None, Products (subscription + consumable product) are already approved (from the previous review) Paid Apps Agreement - active Bank account - active Tax forms - active Compliance - active Problems: When trying to test it with TestFlight + sandbox account, StoreKit is returning zero products. When trying to check my products by "initiate transaction" from Sandbox App Store manage dashboard I am getting an error "This item is not available" I am totally stuck and don't know what to process next. Unfortunately API.
1
0
92
Mar ’26
Different transaction IDs for the same purchase between SKPaymentTransaction and receipt latest_receipt_info
Hello, I am investigating a case where two different transaction IDs appear to refer to the same purchase, and I would like clarification on whether this behavior is expected. Additional context StoreKit version: StoreKit 1 (SKPaymentTransaction) Environment: Production Product type: Auto-renewable subscription Transaction sources The values are obtained from the following APIs: transaction_id from SKPaymentTransaction https://developer.apple.com/documentation/storekit/skpaymentqueue receipt_data from the App Store receipt https://developer.apple.com/documentation/foundation/bundle/appstorereceipturl Observed behavior After an In-App Purchase completes, the app receives: a transaction_id from SKPaymentTransaction the corresponding receipt_data for the purchase When inspecting the receipt, the transaction_id inside latest_receipt_info differs from the transaction_id received directly from the purchase transaction. For clarity: A = transaction_id received from the purchase flow (SKPaymentTransaction) A' = transaction_id found in receipt_data.latest_receipt_info The two values are different, but they differ only by 1. Additional observation The original_transaction_id for A and A' is identical, which suggests that both transaction IDs belong to the same subscription purchase chain. Pattern observation on the ID difference We have observed that the difference between A and A' is consistently exactly 1 (i.e., A' = A + 1) across multiple transactions, not just a single case. This appears to be a reproducible pattern rather than a coincidence. This observation raises an additional question (Question 6 below). API verification When calling: GET /inApps/v1/transactions/{transactionId} Both A and A' return what appears to be the same purchase record. The response data is effectively identical except for the transactionId field. However, when calling: GET /inApps/v2/history/{transactionId} A does not appear in the transaction history only A' appears in the history response Questions If A does not appear in transaction history, where does this transaction ID originate from? Why does Get Transaction Info (/inApps/v1/transactions/{transactionId}) return a valid response for A even though it is not present in the transaction history? Why do A and A' both resolve to what appears to be the same purchase? In this situation, which transaction ID should be treated as the canonical transaction ID for server-side validation? Is this difference related to how StoreKit 1 (SKPaymentTransaction) and the App Store Server API represent transactions? Is the consistent off-by-one difference between the transaction_id from SKPaymentTransaction and the one recorded in latest_receipt_info an intentional behavior of StoreKit 1's internal transaction ID assignment? Specifically, we are wondering whether StoreKit 1 applies some form of internal offset when delivering the transaction ID to the client, while the App Store server records a different (adjacent) ID in the receipt. If so, is this documented anywhere? Note We are currently in the process of migrating to StoreKit 2, but this behavior was observed while investigating our existing StoreKit 1 implementation. Any clarification would help us better understand the correct transaction model during the migration.
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291
Mar ’26
restoreCompletedTransactions not working on iOS 26
I use [[SKPaymentQueue defaultQueue] restoreCompletedTransactions]. Works on my App which is in the store (compiled pre-iOS 26). If I compile the same App now, same codebase with Xcode Version 26.0, restore does not work. Nothing happens. Tested on real device (iOS 26). Documentation says its deprecated, but my deployment target is iOS 12. Anyone has similar issues? Any recommendations?
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109
Sep ’25
Increased StoreKit errors “Unable to Complete Request”
Since January 28, 2026, we’ve noticed an increase in StoreKit-related errors during purchase flows. Specifically, we’re seeing a spike in errors reported as “Unable to Complete Request”, categorized as unknown StoreKit errors. This correlates with a noticeable drop in the overall purchase success rate. A few observations: The issue is not limited to the latest app version, it also affects older versions. It appears to occur only on iOS 17+. The impact seems country-specific: some regions are affected more heavily, while others show no significant change compared to previous days. At the moment, there are no related incidents reported on Apple’s System Status page. Given these symptoms, this looks like a potential StoreKit / Apple API issue, but we haven’t found any official confirmation yet. Has anyone else observed similar StoreKit behavior recently on iOS 17+? Any insights or known issues would be greatly appreciated.
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422
Apr ’26
Apple Media Services T&C pop-up
I had published an App, and my app has App Clip supported. The issue I faced is that I had received complaints where the user keep seeing the pop up "Apple Media Services Terms and Conditions Have Changed" when user clicked on the "Open" Button in the App Clip. What we had tried so far: Let user switch the Apple Id's region to our supported region. Let user try to log out and log in to Apple Id within the supported region.
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427
1w
AppStoreServerNotificationV2 EXPIRED event after removing from sale
Our app is supposed to be removed from sale on May 31st. Subscriptions our app is offering will also be removed on May 1st one month before our app removal. I would like to know if AppStoreServerNotificationV2 EXPIRED event will be sent to a specified endpoint after the removal of these subscriptions. I think each subscription will be canceled automatically from May 1st to May 31st and it will send EXPIRED event to our server, but is it true? Thank you in advance.
1
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175
Feb ’26
Advanced Commerce (Sandbox) – Generic Product Still “Ready to Submit”
Hello, Our app is approved for the Advanced Commerce API and we are currently testing in the Sandbox environment only. We have created generic product identifiers and have already submitted them via the Advanced Commerce API Access form. However, the generic product status in App Store Connect is still “Ready to Submit.” For Sandbox testing, is this status expected, or do we need to submit an app build or the generic product for review before Advanced Commerce works correctly? Thank you.
2
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260
Jan ’26
Unable to load a subscription product in the app
Hi, I am building a new app in the App Store - the app is not live yet. I have setup an annual subscription product in AppStore Connect. Our problem is that we are unable to retrieve the product from our app - we've made sure that there are no missing metadata (e.g. price, availability). Has anyone encountered before? Appreciate any help provided. Thanks
7
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209
Jan ’26
New App with Subscription Review
We are launching a new app with a subscription in-app purchase (IAP). The Status of the IAP is "Waiting for Review". We want to submit the app to app for review, but the section to select an IAP with the app is not appearing. According to online sources, if we submit a new app for review, without selecting the IAP that goes with it, then the app may be released in the App Store without users being able to purchase the IAP. This actually happened to us years ago and I can't remember how we got around it, but it was painful. It seems strange that Apple would allow this problem to persist for years. Why not just hire an intern to fix it? Maybe because they are too busy running around in circles at the new spaceship headquarters. Regardless, our IAP has been sitting in "Waiting for Review" status for a while now and I'm concerned it may never be approved. Any advice would be appreciated.
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546
Mar ’26
Promotional offer purchase fails in Sandbox with ASDServerErrorDomain 3902 after payment sheet
Hello, I’m integrating promotional offers for auto-renewable subscriptions using StoreKit 2. The offer is displayed correctly, the Apple purchase sheet appears, and I can start the payment flow. The sheet shows the correct discounted price and the end date of the offer. However, after confirming the purchase, an alert appears saying “Unable to Purchase - Contact the developer for more information” When dismissing the alert, Xcode logs the following: Purchase did not return a transaction: Error Domain=ASDServerErrorDomain Code=3902 "No se ha podido realizar la compra" UserInfo={ NSLocalizedFailureReason=No se ha podido realizar la compra, client-environment-type=Sandbox, AMSServerErrorCode=3902, storefront-country-code=ESP } Test environment: App installed from Xcode on a real iPhone Logged in with a Sandbox Apple ID Using StoreKit 2 Promotional offer applied using: Product.PurchaseOption.promotionalOffer(_:compactJWS:) On the server side, I generate the promotional offer signature exactly as described in Apple’s documentation: https://developer.apple.com/documentation/storekit/generating-a-signature-for-promotional-offers The signature is generated using a Subscription Key Signed with ECDSA + SHA256 Uses the correct invisible separator (U+2063) The signature is validated locally using the derived public key and verifies correctly The sandbox user has had previous subscriptions, which is why this promotional offer is eligible and shown. Given that: The offer is displayed correctly The purchase sheet shows the discounted price and duration The signature validates locally The error occurs only after confirming the purchase My question is: Is this a known limitation or issue with promotional offers in the Sandbox environment? Should promotional offers be tested exclusively via TestFlight instead of Sandbox? Any clarification would be greatly appreciated. Thank you!
2
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196
Dec ’25
StoreKit 2: Delayed Transaction and Entitlement Updates After Promo Code Subscription Redemption
I’m implementing a subscription purchase flow using promo code redemption via an external App Store URL. Flow: User taps “Purchase” in the app (spinner shown) App opens the promo redemption URL (apps.apple.com/redeem) User completes redemption in the App Store User returns to the app The app must determine whether the subscription was purchased within a reasonable time window The app listens to Transaction.updates and also checks Transaction.currentEntitlements when the app returns to the foreground. Issue: After redeeming a subscription promo code via the App Store and returning to the app, the app cannot reliably determine whether the subscription was successfully purchased within a short, user-acceptable time window. In many cases, neither Transaction.updates nor Transaction.currentEntitlements reflects the newly redeemed subscription immediately after returning to the app. The entitlement may appear only after a significant delay, or not within a 60-second timeout at all, even though the promo code redemption succeeded. Expected: When the user returns to the app after completing promo code redemption, StoreKit 2 should report the updated subscription entitlement shortly thereafter (e.g. within a few seconds) via either Transaction.updates or Transaction.currentEntitlements. Below is the minimal interactor used in the sample project. The app considers the purchase successful if either a verified transaction for the product is received via Transaction.updates, or the product appears in Transaction.currentEntitlements when the app returns to the foreground. Otherwise, the flow fails after a 60-second timeout. Questions: Is this entitlement propagation delay expected when redeeming promo codes through the App Store? Is there a recommended API or flow for immediately determining whether a subscription has been successfully redeemed? Is there a more reliable way to detect entitlement changes after promo code redemption without triggering user authentication prompts (e.g., from AppStore.sync())? import UIKit import StoreKit final class PromoPurchaseInteractor { private let timeout: TimeInterval = 60 private struct PendingOfferRedemption { let productId: String let completion: (Result<Bool, Error>) -> Void } private var pendingRedemption: PendingOfferRedemption? private var updatesTask: Task<Void, Never>? private var timeoutTask: Task<Void, Never>? enum DefaultError: Error { case generic case timeout } init() { NotificationCenter.default.addObserver(self, selector: #selector(willEnterForeground), name: UIApplication.willEnterForegroundNotification, object: nil) } deinit { NotificationCenter.default.removeObserver(self) updatesTask?.cancel() timeoutTask?.cancel() } func purchaseProduct(using offerUrl: URL, productId: String, completion: @escaping (Result<Bool, Error>) -> Void) { guard pendingRedemption == nil else { completion(.failure(DefaultError.generic)) return } pendingRedemption = PendingOfferRedemption(productId: productId, completion: completion) startPurchase(using: offerUrl) } @objc private func willEnterForeground() { guard let pendingRedemption = pendingRedemption else { return } startTimeoutObserver() Task { if await hasEntitlement(for: pendingRedemption.productId) { await MainActor.run { self.completePurchase(result: .success(true)) } } } } private func startPurchase(using offerURL: URL) { startTransactionUpdatesObserver() UIApplication.shared.open(offerURL) { [weak self] success in guard let self = self else { return } if !success { self.completePurchase(result: .failure(DefaultError.generic)) } } } private func completePurchase(result: Result<Bool, Error>) { stopTransactionUpdatesObserver() stopTimeoutObserver() guard let _ = pendingRedemption else { return } pendingRedemption?.completion(result) pendingRedemption = nil } private func startTransactionUpdatesObserver() { updatesTask?.cancel() updatesTask = Task { for await update in Transaction.updates { guard case .verified(let transaction) = update else { continue } await MainActor.run { [weak self] in guard let self = self, let pending = self.pendingRedemption, transaction.productID == pending.productId else { return } self.completePurchase(result: .success(true)) } await transaction.finish() } } } private func stopTransactionUpdatesObserver() { updatesTask?.cancel() updatesTask = nil } private func startTimeoutObserver() { guard pendingRedemption != nil else { return } timeoutTask?.cancel() timeoutTask = Task { try? await Task.sleep(nanoseconds: UInt64(timeout * 1_000_000_000)) await MainActor.run { [weak self] in self?.completePurchase(result: .failure(DefaultError.timeout)) } } } private func stopTimeoutObserver() { timeoutTask?.cancel() timeoutTask = nil } private func hasEntitlement(for productId: String) async -> Bool { for await result in Transaction.currentEntitlements { guard case .verified(let transaction) = result else { continue } if transaction.productID == productId { return true } } return false } }
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217
Jan ’26
how is the refund amount calculated for auto-renewing upgrade?
Hi, We have a app with some auto-renewing subscription in a group of subscriptions. When a user upgrade from a subscription to another, the "user receive a refund of the prorated amount of their original subscription" (https://developer.apple.com/app-store/subscriptions/). How is the prorated calculated ? Example : subscription to 14,99$ / month. If subscriber upgrade after 10 days, is the refund calculated 10/30 of 14,99$ (so ~5$) ?
Replies
0
Boosts
1
Views
100
Activity
Sep ’25
Incorrect storefront country code
Both the legacy StoreKit API and the new StoreKit 2 API return the incorrect storefront countryCode. My actual Apple ID region is Germany, and my Sandbox test user is set to France, yet the SDK consistently returns USA. Expected Results: The returned storefront countryCode should reflect the correct region - sandbox user region if signed in and real user region if not signed in with sandbox). Actual Results: Returned country code is USA with both SKPaymentQueue.default().storefront?.countryCode and await Storefront.current?.countryCode. Signing out/in, device reboot and even reset do not help, I'm stuck with USA storefront.
Replies
3
Boosts
1
Views
373
Activity
Oct ’25
Unknown Error when Trying to Add New Offer Codes
Hi there! Whenever I try to add a new Offer Code for my app's subscription, I get an unknown error. When I get to the last step of the "Create Offer for Codes" flow, I get an error that error reads "An error has occurred. Try again later." I have been getting this same error for over a week now, so any help figuring out how to add new offer codes would be greatly appreciated!
Replies
3
Boosts
1
Views
649
Activity
Dec ’25
Landscape safe area is incorrect when presenting SKStoreProductViewController
Hi. If the app is in landscape only and when the SKStoreProductViewController is presented, the safeArea changes to what looks like a portrait mode safe area. When the SKStoreProductViewController is dismissed, the safeArea does NOT revert back to the original values. Is there a way to force the safeArea to "reset"? I've submitted some bug tickets through Apple Feedback but I haven't received any response about it. The below code will pop up the SKStoreProductViewController and if you have a UIView that is constrained to the safe area, then you can visibly notice that the safe area is changed and doesn't go back. I have tested this on iPhone 14 Pro, iPhone 15, and iPhone 16 Pro and in the Simulators. The incorrect behavior happens on those and probably more. Thanks. #import "ViewController.h" #import &amp;lt;StoreKit/StoreKit.h&amp;gt; @interface ViewController () @property (nonatomic, strong) SKStoreProductViewController *productViewController; @end @implementation ViewController - (IBAction)buttonTapped:(id)sender { self.productViewController = [[SKStoreProductViewController alloc] init]; NSDictionary *parameters = @{ @"id" : @"6443575749" }; [self.productViewController loadProductWithParameters:parameters completionBlock:^(BOOL result, NSError * _Nullable error) { [self presentViewController:self.productViewController animated:YES completion:^{ // presented // The panel that is constraint to the safe area visibly shows that the safe area is no longer correct. }]; }]; } @end
Replies
3
Boosts
1
Views
744
Activity
May ’25
Unable to retrieve data from In App Purchase
I want to add in-app purchasing to my app, but I can't figure out what part of my workflow is wrong. I created a product for my app in iTunes Connect (the product ID is com.mycompany.products.***) and it's in "Ready to submit" status. I created a sandbox test user for this app. I connected to iTunes on a real device using the sandbox AppleID. I went back to XCode and added in-app purchasing to my app. I turned on developer mode on the real device and logged in as the sandbox user. I built the app and ran it on a real device (not the simulator). I tried to get product information (com.mycompany.products.***) but nothing was returned. In-app purchasing is registered in App Store Connect and the status is "Ready to submit". The code only retrieves product information in a simple way, so I don't think there's a problem. inAppPurchase.getProducts(["com.mycompany.products.***"]).then(console.log).catch(console.error); But it only returns an empty array. What could be wrong? Any help would be much appreciated.
Replies
2
Boosts
1
Views
81
Activity
Jul ’25
StoreKit: No products returned in Sandbox + "This item is not available" in "initiate transaction"
Hi, my app was rejected because IAP were not present in the app. I followed guidelines more carefully and filled all buisness detail since then. And now I have: StoreKit Configuration in XCode is set to None, Products (subscription + consumable product) are already approved (from the previous review) Paid Apps Agreement - active Bank account - active Tax forms - active Compliance - active Problems: When trying to test it with TestFlight + sandbox account, StoreKit is returning zero products. When trying to check my products by "initiate transaction" from Sandbox App Store manage dashboard I am getting an error "This item is not available" I am totally stuck and don't know what to process next. Unfortunately API.
Replies
1
Boosts
0
Views
92
Activity
Mar ’26
App is on App Store but Subscription is in review
App is approved and on App Store but Subscription is in review and localizations rejected. no way to edit. anyone here that go this flow resolved and how?
Replies
2
Boosts
0
Views
629
Activity
Jan ’26
Different transaction IDs for the same purchase between SKPaymentTransaction and receipt latest_receipt_info
Hello, I am investigating a case where two different transaction IDs appear to refer to the same purchase, and I would like clarification on whether this behavior is expected. Additional context StoreKit version: StoreKit 1 (SKPaymentTransaction) Environment: Production Product type: Auto-renewable subscription Transaction sources The values are obtained from the following APIs: transaction_id from SKPaymentTransaction https://developer.apple.com/documentation/storekit/skpaymentqueue receipt_data from the App Store receipt https://developer.apple.com/documentation/foundation/bundle/appstorereceipturl Observed behavior After an In-App Purchase completes, the app receives: a transaction_id from SKPaymentTransaction the corresponding receipt_data for the purchase When inspecting the receipt, the transaction_id inside latest_receipt_info differs from the transaction_id received directly from the purchase transaction. For clarity: A = transaction_id received from the purchase flow (SKPaymentTransaction) A' = transaction_id found in receipt_data.latest_receipt_info The two values are different, but they differ only by 1. Additional observation The original_transaction_id for A and A' is identical, which suggests that both transaction IDs belong to the same subscription purchase chain. Pattern observation on the ID difference We have observed that the difference between A and A' is consistently exactly 1 (i.e., A' = A + 1) across multiple transactions, not just a single case. This appears to be a reproducible pattern rather than a coincidence. This observation raises an additional question (Question 6 below). API verification When calling: GET /inApps/v1/transactions/{transactionId} Both A and A' return what appears to be the same purchase record. The response data is effectively identical except for the transactionId field. However, when calling: GET /inApps/v2/history/{transactionId} A does not appear in the transaction history only A' appears in the history response Questions If A does not appear in transaction history, where does this transaction ID originate from? Why does Get Transaction Info (/inApps/v1/transactions/{transactionId}) return a valid response for A even though it is not present in the transaction history? Why do A and A' both resolve to what appears to be the same purchase? In this situation, which transaction ID should be treated as the canonical transaction ID for server-side validation? Is this difference related to how StoreKit 1 (SKPaymentTransaction) and the App Store Server API represent transactions? Is the consistent off-by-one difference between the transaction_id from SKPaymentTransaction and the one recorded in latest_receipt_info an intentional behavior of StoreKit 1's internal transaction ID assignment? Specifically, we are wondering whether StoreKit 1 applies some form of internal offset when delivering the transaction ID to the client, while the App Store server records a different (adjacent) ID in the receipt. If so, is this documented anywhere? Note We are currently in the process of migrating to StoreKit 2, but this behavior was observed while investigating our existing StoreKit 1 implementation. Any clarification would help us better understand the correct transaction model during the migration.
Replies
3
Boosts
1
Views
291
Activity
Mar ’26
The payment page is returning a 503 error, preventing me from making the payment. Why is this happening? I need to complete this payment urgently.
The developer payment page is returning a 503 error, preventing me from making the payment. Why is this happening? I need to complete this payment urgently.
Replies
2
Boosts
1
Views
141
Activity
Mar ’26
iOS 26.4 beta3,内购支付,票据被延迟
在iOS 26.4 beta3版本中,当前支付完成,获取的票据是上次支付的票据,在拉起一笔支付成,获取的又是上次支付的票据
Replies
1
Boosts
1
Views
302
Activity
Mar ’26
restoreCompletedTransactions not working on iOS 26
I use [[SKPaymentQueue defaultQueue] restoreCompletedTransactions]. Works on my App which is in the store (compiled pre-iOS 26). If I compile the same App now, same codebase with Xcode Version 26.0, restore does not work. Nothing happens. Tested on real device (iOS 26). Documentation says its deprecated, but my deployment target is iOS 12. Anyone has similar issues? Any recommendations?
Replies
2
Boosts
0
Views
109
Activity
Sep ’25
Increased StoreKit errors “Unable to Complete Request”
Since January 28, 2026, we’ve noticed an increase in StoreKit-related errors during purchase flows. Specifically, we’re seeing a spike in errors reported as “Unable to Complete Request”, categorized as unknown StoreKit errors. This correlates with a noticeable drop in the overall purchase success rate. A few observations: The issue is not limited to the latest app version, it also affects older versions. It appears to occur only on iOS 17+. The impact seems country-specific: some regions are affected more heavily, while others show no significant change compared to previous days. At the moment, there are no related incidents reported on Apple’s System Status page. Given these symptoms, this looks like a potential StoreKit / Apple API issue, but we haven’t found any official confirmation yet. Has anyone else observed similar StoreKit behavior recently on iOS 17+? Any insights or known issues would be greatly appreciated.
Replies
2
Boosts
1
Views
422
Activity
Apr ’26
Apple Media Services T&C pop-up
I had published an App, and my app has App Clip supported. The issue I faced is that I had received complaints where the user keep seeing the pop up "Apple Media Services Terms and Conditions Have Changed" when user clicked on the "Open" Button in the App Clip. What we had tried so far: Let user switch the Apple Id's region to our supported region. Let user try to log out and log in to Apple Id within the supported region.
Replies
3
Boosts
0
Views
427
Activity
1w
AppStoreServerNotificationV2 EXPIRED event after removing from sale
Our app is supposed to be removed from sale on May 31st. Subscriptions our app is offering will also be removed on May 1st one month before our app removal. I would like to know if AppStoreServerNotificationV2 EXPIRED event will be sent to a specified endpoint after the removal of these subscriptions. I think each subscription will be canceled automatically from May 1st to May 31st and it will send EXPIRED event to our server, but is it true? Thank you in advance.
Replies
1
Boosts
0
Views
175
Activity
Feb ’26
Advanced Commerce (Sandbox) – Generic Product Still “Ready to Submit”
Hello, Our app is approved for the Advanced Commerce API and we are currently testing in the Sandbox environment only. We have created generic product identifiers and have already submitted them via the Advanced Commerce API Access form. However, the generic product status in App Store Connect is still “Ready to Submit.” For Sandbox testing, is this status expected, or do we need to submit an app build or the generic product for review before Advanced Commerce works correctly? Thank you.
Replies
2
Boosts
0
Views
260
Activity
Jan ’26
Unable to load a subscription product in the app
Hi, I am building a new app in the App Store - the app is not live yet. I have setup an annual subscription product in AppStore Connect. Our problem is that we are unable to retrieve the product from our app - we've made sure that there are no missing metadata (e.g. price, availability). Has anyone encountered before? Appreciate any help provided. Thanks
Replies
7
Boosts
0
Views
209
Activity
Jan ’26
App 内购买项目对接
最近我们有个应用要对接App 内购买项目,有什么好的资料或者demo提供一下吗?
Replies
0
Boosts
1
Views
98
Activity
Nov ’25
New App with Subscription Review
We are launching a new app with a subscription in-app purchase (IAP). The Status of the IAP is "Waiting for Review". We want to submit the app to app for review, but the section to select an IAP with the app is not appearing. According to online sources, if we submit a new app for review, without selecting the IAP that goes with it, then the app may be released in the App Store without users being able to purchase the IAP. This actually happened to us years ago and I can't remember how we got around it, but it was painful. It seems strange that Apple would allow this problem to persist for years. Why not just hire an intern to fix it? Maybe because they are too busy running around in circles at the new spaceship headquarters. Regardless, our IAP has been sitting in "Waiting for Review" status for a while now and I'm concerned it may never be approved. Any advice would be appreciated.
Replies
3
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546
Activity
Mar ’26
Promotional offer purchase fails in Sandbox with ASDServerErrorDomain 3902 after payment sheet
Hello, I’m integrating promotional offers for auto-renewable subscriptions using StoreKit 2. The offer is displayed correctly, the Apple purchase sheet appears, and I can start the payment flow. The sheet shows the correct discounted price and the end date of the offer. However, after confirming the purchase, an alert appears saying “Unable to Purchase - Contact the developer for more information” When dismissing the alert, Xcode logs the following: Purchase did not return a transaction: Error Domain=ASDServerErrorDomain Code=3902 "No se ha podido realizar la compra" UserInfo={ NSLocalizedFailureReason=No se ha podido realizar la compra, client-environment-type=Sandbox, AMSServerErrorCode=3902, storefront-country-code=ESP } Test environment: App installed from Xcode on a real iPhone Logged in with a Sandbox Apple ID Using StoreKit 2 Promotional offer applied using: Product.PurchaseOption.promotionalOffer(_:compactJWS:) On the server side, I generate the promotional offer signature exactly as described in Apple’s documentation: https://developer.apple.com/documentation/storekit/generating-a-signature-for-promotional-offers The signature is generated using a Subscription Key Signed with ECDSA + SHA256 Uses the correct invisible separator (U+2063) The signature is validated locally using the derived public key and verifies correctly The sandbox user has had previous subscriptions, which is why this promotional offer is eligible and shown. Given that: The offer is displayed correctly The purchase sheet shows the discounted price and duration The signature validates locally The error occurs only after confirming the purchase My question is: Is this a known limitation or issue with promotional offers in the Sandbox environment? Should promotional offers be tested exclusively via TestFlight instead of Sandbox? Any clarification would be greatly appreciated. Thank you!
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196
Activity
Dec ’25
StoreKit 2: Delayed Transaction and Entitlement Updates After Promo Code Subscription Redemption
I’m implementing a subscription purchase flow using promo code redemption via an external App Store URL. Flow: User taps “Purchase” in the app (spinner shown) App opens the promo redemption URL (apps.apple.com/redeem) User completes redemption in the App Store User returns to the app The app must determine whether the subscription was purchased within a reasonable time window The app listens to Transaction.updates and also checks Transaction.currentEntitlements when the app returns to the foreground. Issue: After redeeming a subscription promo code via the App Store and returning to the app, the app cannot reliably determine whether the subscription was successfully purchased within a short, user-acceptable time window. In many cases, neither Transaction.updates nor Transaction.currentEntitlements reflects the newly redeemed subscription immediately after returning to the app. The entitlement may appear only after a significant delay, or not within a 60-second timeout at all, even though the promo code redemption succeeded. Expected: When the user returns to the app after completing promo code redemption, StoreKit 2 should report the updated subscription entitlement shortly thereafter (e.g. within a few seconds) via either Transaction.updates or Transaction.currentEntitlements. Below is the minimal interactor used in the sample project. The app considers the purchase successful if either a verified transaction for the product is received via Transaction.updates, or the product appears in Transaction.currentEntitlements when the app returns to the foreground. Otherwise, the flow fails after a 60-second timeout. Questions: Is this entitlement propagation delay expected when redeeming promo codes through the App Store? Is there a recommended API or flow for immediately determining whether a subscription has been successfully redeemed? Is there a more reliable way to detect entitlement changes after promo code redemption without triggering user authentication prompts (e.g., from AppStore.sync())? import UIKit import StoreKit final class PromoPurchaseInteractor { private let timeout: TimeInterval = 60 private struct PendingOfferRedemption { let productId: String let completion: (Result<Bool, Error>) -> Void } private var pendingRedemption: PendingOfferRedemption? private var updatesTask: Task<Void, Never>? private var timeoutTask: Task<Void, Never>? enum DefaultError: Error { case generic case timeout } init() { NotificationCenter.default.addObserver(self, selector: #selector(willEnterForeground), name: UIApplication.willEnterForegroundNotification, object: nil) } deinit { NotificationCenter.default.removeObserver(self) updatesTask?.cancel() timeoutTask?.cancel() } func purchaseProduct(using offerUrl: URL, productId: String, completion: @escaping (Result<Bool, Error>) -> Void) { guard pendingRedemption == nil else { completion(.failure(DefaultError.generic)) return } pendingRedemption = PendingOfferRedemption(productId: productId, completion: completion) startPurchase(using: offerUrl) } @objc private func willEnterForeground() { guard let pendingRedemption = pendingRedemption else { return } startTimeoutObserver() Task { if await hasEntitlement(for: pendingRedemption.productId) { await MainActor.run { self.completePurchase(result: .success(true)) } } } } private func startPurchase(using offerURL: URL) { startTransactionUpdatesObserver() UIApplication.shared.open(offerURL) { [weak self] success in guard let self = self else { return } if !success { self.completePurchase(result: .failure(DefaultError.generic)) } } } private func completePurchase(result: Result<Bool, Error>) { stopTransactionUpdatesObserver() stopTimeoutObserver() guard let _ = pendingRedemption else { return } pendingRedemption?.completion(result) pendingRedemption = nil } private func startTransactionUpdatesObserver() { updatesTask?.cancel() updatesTask = Task { for await update in Transaction.updates { guard case .verified(let transaction) = update else { continue } await MainActor.run { [weak self] in guard let self = self, let pending = self.pendingRedemption, transaction.productID == pending.productId else { return } self.completePurchase(result: .success(true)) } await transaction.finish() } } } private func stopTransactionUpdatesObserver() { updatesTask?.cancel() updatesTask = nil } private func startTimeoutObserver() { guard pendingRedemption != nil else { return } timeoutTask?.cancel() timeoutTask = Task { try? await Task.sleep(nanoseconds: UInt64(timeout * 1_000_000_000)) await MainActor.run { [weak self] in self?.completePurchase(result: .failure(DefaultError.timeout)) } } } private func stopTimeoutObserver() { timeoutTask?.cancel() timeoutTask = nil } private func hasEntitlement(for productId: String) async -> Bool { for await result in Transaction.currentEntitlements { guard case .verified(let transaction) = result else { continue } if transaction.productID == productId { return true } } return false } }
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217
Activity
Jan ’26