Apple Developer Program renewal unavailable after changing Apple Account region
I previously had an active Apple Developer Program membership with auto-renewal through the Apple Developer app while my Apple Account region was set to Russia.
I recently changed my Apple Account country/region from Russia to Kazakhstan. As part of the region change, my subscriptions were cancelled, including the Apple Developer Program subscription.
After changing the region, the renewal option initially disappeared from the Apple Developer app. I contacted Developer Support, and they were able to restore the renewal option in the app.
However, when I now try to renew through the Apple Developer app, I receive the following error:
“Unable to Purchase. This item is currently not available in your country or region.”
My Apple Developer Program membership is still active, with a renewal date of September 22, 2026, so I only have a few days left to resolve this.
According to Apple’s documentation, manual renewal should also be possible through the Apple Developer website. However, when I open Membership Details at developer.apple.com/account, there is no “Renew Membership” button at all.
It appears that my membership may still be associated with the previous app-based auto-renewal method, even though that subscription was cancelled when I changed regions.
I have found reports from other developers with similar situations where Developer Support apparently had to reset an account-side setting related to the previous auto-renewable subscription before the “Renew Membership” button became available again.
Has anyone experienced this after changing their Apple Account country/region?
In particular:
- Is it possible to switch an existing Apple Developer Program membership from Apple Developer app auto-renewal back to manual renewal through the Developer website?
- Does Developer Support need to reset the previous app-based subscription or renewal status before the “Renew Membership” button becomes available?
- Has anyone successfully resolved this without allowing the Developer Program membership to expire first?
I have already contacted Developer Support and tried all of the renewal options available to me. I also tried to use the Developer Support “Request a Call” option because the expiration date is approaching, but the callback page itself fails to load.
The browser console shows a JavaScript error in getAcceptedCountryCodes:
“TypeError: undefined is not an object (evaluating ‘e.countryItccList.country.map’)”
As a result, I cannot even request a phone call with Developer Support through the website.
So at this point:
- Renewal through the Apple Developer app fails because the item is unavailable in my country/region.
- Manual renewal through the Developer website is unavailable because the “Renew Membership” button is missing.
- The Developer Support callback page fails, so I cannot request a phone call.
- I already have an open Developer Support case, but my renewal deadline is approaching.
If anyone from Apple sees this, I would especially appreciate guidance on whether Developer Support can reset the app-based auto-renewal status and restore manual web renewal for an existing membership.
I am ready to pay for the renewal immediately, but currently there is no working renewal method available to me, and my membership expires on September 21.
Any guidance would be greatly appreciated.