Title: Apple Developer Program enrollment blocked for 2 months despite escalation – Case 102909604897
Hello,
I am seeking assistance with an Apple Developer Program enrollment issue that has now remained unresolved for approximately two months.
When I attempt to enroll as an individual, clicking “Enroll” immediately results in:
“Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time.”
The error occurs immediately, before I can proceed through the enrollment process or reach payment.
What has already been established:
• My Apple Account works normally and two-factor authentication is enabled. • My legal name and account information are correct. • I can access developer.apple.com/account. • Apple Developer Support confirmed that my trusted device is already associated with an existing Apple Developer Program or Apple Developer Enterprise Program account. • I subsequently found an Apple email sent to my current Apple Account in January 2026 confirming “Agreement Signed: Apple Developer Agreement.” • I am not aware of any other active Developer Program membership that I could use.
Support case 102909604897 was escalated to a Senior Advisor. I was informed that the Operations Team had reviewed the case and forwarded it to another appropriate internal team for further review.
Unfortunately, approximately two months have now passed without resolution. I have followed up several times and have been told that support volumes are high, but I have not received a technical resolution, a request for additional information, or an estimated timeframe.
This is now preventing me from using TestFlight and distributing my iOS applications.
I understand that account-specific information cannot be investigated publicly. I am therefore not asking for account details to be disclosed here.
Could someone from Apple Developer Program Support please review or internally follow up on case 102909604897 and advise whether any further action is required from my side?
I am fully available to provide identity documentation or any other information required through an appropriate private Apple support channel.
Thank you.
Christian Thiel-Hirschmann
