Organization enrollment — all requested documents submitted, then complete silence Case ID 20000126845865

Hello,

I am enrolling my company in the Apple Developer Program as an organization. Developer Support contacted me by email and requested additional documents. I uploaded everything they asked for.

Since then there has been no contact at all — no reply to my follow-up emails, no status change on the enrollment, and callback putting on queue forever. It has now been weeks.

Case ID: 20000126845865

The email thread was active before I submitted the documents, so I know the case reached a real person. It simply stopped after that.

If anything further is required from my side, I am happy to provide it immediately. I would just like to know the status. Has anyone had a case go quiet like this after uploading documents, and did anything bring it back?

Thank you.

Hello,

The Developer Support team is reviewing your enrollment and will follow up with you using one of your existing cases. You can reply back to any email a Developer Support advisor has sent to you if you have any pressing questions, but please understand we are experiencing delays in our response time due to unseasonably high contacts. We appreciate your patience.

Note: We cannot provide account-specific support in the Developer Forums

Best regards, Developer Support

Organization enrollment — all requested documents submitted, then complete silence Case ID 20000126845865
 
 
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