Device Management

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Allow administrators to securely and remotely configure enrolled devices using Device Management.

Device Management Documentation

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Issue with population of APN Settings on iOS Devices via OTA Configuration
Hello everybody, We are trying to configure Device APN settings by sending IOS device configuration profiles through OTA. Please refer below url for details which we are following : https://developer.apple.com/library/archive/documentation/NetworkingInternet/Conceptual/iPhoneOTAConfiguration/Introduction/Introduction.html#//apple_ref/doc/uid/TP40009505 We’ve encountered an issue where the APN (Access Point Name) settings are not populating correctly on iOS devices, even though we are sending the configuration via our Device Management Center (DMC) and the configuration message is being pushed correctly over the air (OTA). Path to the APN fields: Settings > Mobile > Mobile Data Network > APN Tested iOS version: 17.3, 17.5, 18.2, 18.3 Configuration message received: Configuration message installed: APN fields are empty: Could you give us any suggestions ? Thank you very much.
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Feb ’25
Account-Driven Device Enrollment for iPadOS 18.2
Hi, I'm glad to hear that the service discovery process is improved on iOS/iPadOS 18.2 mentioned here. https://support.apple.com/en-ca/guide/deployment/dep4d9e9cd26/1/web/1.0 I tried it on my development MDM server. Set default MDM for iPad to my development MDM server on Apple Business Manager. Call the new API https://developer.apple.com/documentation/devicemanagement/account_driven_enrollment_profile and 200 OK is returned However the service discovery fails with the following error. Invalid well-known response for https://{my email's comain name}/.well-known/com.apple.remotemanagement?user-identifier={my email}&model-family=iPad: <NSHTTPURLResponse: 0x300a9f420> Invalid well-known response for https://axm-servicediscovery.apple.com/mdmBaseURL?user-identifier={my email}&model-family=iPad: <NSHTTPURLResponse: 0x3009047a0> It seems fallback process to https://axm-servicediscovery.apple.com/mdmBaseURL actually works but it returns 404 Not Found error. How can we use this awesome feature? Thank you :)
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Feb ’25