Dear Apple Developer Support,
I am currently developing an iOS application that uses push notifications with custom .caf audio and a Notification Service Extension.
I have implemented the extension to download and play a dynamic sound file from a remote sound_url. It works well when the app is in the foreground or background.
However, when the app is force-closed (swiped up from multitasking), the Notification Service Extension does not seem to run. As a result, the custom sound is not downloaded or played.
I would like to confirm:
Is it possible to trigger the Notification Service Extension when the app is killed?
If not, what is the correct way to play a custom .caf sound when the app is terminated? Should I preload and save the .caf file in App Group storage and reference it by name in the sound field?
Are there any best practices or limitations regarding push notification customization when the app is killed?
I appreciate your help in clarifying this issue. Thank you very much!
Best regards,
Phan Van Tung
Notifications
RSS for tagLearn about the technical aspects of notification delivery on device, including notification types, priorities, and notification center management.
Selecting any option will automatically load the page
Post
Replies
Boosts
Views
Activity
If a notification: ONE_TIME_CHARGE is used to ship the IAP content, it involves a point where the client might not finish the transaction, yet the item is shipped. Will an unfinished purchase affect refunds?
Topic:
App & System Services
SubTopic:
Notifications
How to create a Notifications Settings button in the Notification Settings similar to Facebook Notification Settings that will lead users to the app's internal settings page?
Topic:
App & System Services
SubTopic:
Notifications
When performing the P12 certificate sending test, there was an error stating that authentication failed due to the remote party closing the transport stream. May I ask how to solve this?
I'm observing that when a silent push notification is sent to our app, is is started up in the background for 30 seconds before being suspended until the app is launched by the user. This causes data to persist from the silent push notification to the user app launch.
I couldn't find documentation on this behavior for silent push notifications, and was wondering if it's possible to have the app terminate after handling the silent push notification. Is there documentation on the general flow of silent push notifications as well?
I'm able to handle the edge cases if the app has to be suspended until user launch, but just want to confirm that this is the expected behavior before I go about handling it this way.
We would like to better understand the discrepancy between a Push To Start and the subsequent Updates where I see a number of recipients drop greatly.
Our assumption is that this is a result of the end user not clicking the "Allow" prompt when a push to start widget is shown on the screen for the first time, but we currently do not have a way to listen to the user's choice when prompted.
Is there any way of tapping into this, to determine if this is in fact where the variance is coming from, or if there is actually just a problem with the request to retrieve the update token from our end?
Currently, our company server is using the push service by calling APNS through the p8 certificate.
In this process, our server does not have a CA certificate or SSL certificate in use.
Only the p8 certificate is installed and only performs the role of calling APNS.
If it is used like this, is there no need to update the CA certificate separately?
Or do I have to apply a new SSL certificate and add the CA to it?
Can someone help me plz?
Topic:
App & System Services
SubTopic:
Notifications
Our team also received this email regarding the APNS. I don't know if I need to do something or not, since I haven't found any information in SAP Forums either.
Our app uses the SAP Mobile Services push notifications.
If any of you know any information about this, please let me know.
Is there anyway that I could use AVAudioSession, AVAudioPlayer or anything similar in Notification Service Extension?
I am trying to implement Audio Playback in the Notification Service Extension to play specific audio file when receiving Notification regardless the app state(foreground, background or killed), but I am not able to activate audio session in Notification Service Extension.
NSError *sessionError = nil;
BOOL success = [[AVAudioSession sharedInstance] setCategory:AVAudioSessionCategoryPlayback error:&sessionError];
success = [[AVAudioSession sharedInstance] setActive:YES error:&sessionError];
if (!success) {
NSLog(@"Error activating audio session: %@", sessionError);
}
Below is the error that I got when I am trying to run the code above in Notification Service Extension.
Error Domain=NSOSStatusErrorDomain Code=561015905 "Session activation failed" UserInfo={NSLocalizedDescription=Session activation failed}
Push-notification token is properly requested and displayed from the iOS simulator / xcode, but not from the release in the AppStore... Both popups for permission (push-notifications and critical alert) appear and can be confirmed, but no callback takes place...
Topic:
App & System Services
SubTopic:
Notifications
I have been working on adding a badge number count to my app, but have run into a really weird edge case. If I have a badge number on my app, delete the application and then re-install it, the badge number still persists on the app icon until I first open the app. I tried looking to see if there is a lifecycle method that is triggered upon uninstalling an app as well as if there is a specific userDefaults attribute to check in order to clear the badge, but I can't find any clear solutions. Does anyone know of a fix to this issue?
Facing issue while sending push notification through the application. The APNs certificate is valid.
Below is the error log.
System.AggregateException: One or more errors occurred. ---> PushSharp.Apple.ApnsNotificationException: Apns notification error: 'ConnectionError' ---> System.IO.IOException: Unable to write data to the transport connection: An existing connection was forcibly closed by the remote host. ---> System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host
at System.Net.Sockets.Socket.EndSend(IAsyncResult asyncResult)
at System.Net.Sockets.NetworkStream.EndWrite(IAsyncResult asyncResult)
--- End of inner exception stack trace ---
at System.Net.Security._SslStream.EndWrite(IAsyncResult asyncResult)
at System.Net.Security.SslStream.EndWrite(IAsyncResult asyncResult)
at System.IO.Stream.<>c.b__53_1(Stream stream, IAsyncResult asyncResult)
at System.Threading.Tasks.TaskFactory1.FromAsyncTrimPromise1.Complete(TInstance thisRef, Func3 endMethod, IAsyncResult asyncResult, Boolean requiresSynchronization) --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task) at PushSharp.Apple.ApnsConnection.<SendBatch>d__21.MoveNext() --- End of inner exception stack trace --- at PushSharp.Apple.ApnsServiceConnection.<Send>d__2.MoveNext() --- End of inner exception stack trace --- ---> (Inner Exception #0) PushSharp.Apple.ApnsNotificationException: Apns notification error: 'ConnectionError' ---> System.IO.IOException: Unable to write data to the transport connection: An existing connection was forcibly closed by the remote host. ---> System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host at System.Net.Sockets.Socket.EndSend(IAsyncResult asyncResult) at System.Net.Sockets.NetworkStream.EndWrite(IAsyncResult asyncResult) --- End of inner exception stack trace --- at System.Net.Security._SslStream.EndWrite(IAsyncResult asyncResult) at System.Net.Security.SslStream.EndWrite(IAsyncResult asyncResult) at System.IO.Stream.<>c.<BeginEndWriteAsync>b__53_1(Stream stream, IAsyncResult asyncResult) at System.Threading.Tasks.TaskFactory1.FromAsyncTrimPromise1.Complete(TInstance thisRef, Func3 endMethod, IAsyncResult asyncResult, Boolean requiresSynchronization)
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
at PushSharp.Apple.ApnsConnection.d__21.MoveNext()
--- End of inner exception stack trace ---
at PushSharp.Apple.ApnsServiceConnection.d__2.MoveNext()<---
Topic:
App & System Services
SubTopic:
Notifications
There is one xpc server and two xpc clients (clientA and clientB). When clientB sends a message to the xpc server, xpc server fills a value for dummyString in it's memory and I want clientA to know that dummyString got updated and also the new value for this dummyString. The updation of dummyString is not something that happens often.
Two options we tried:
Have a timer for 5 seconds in clientA and keep polling and request for the value of this dummyString.
Setup a darwin notification in server that gets posted whenever dummyString is being updated. clientA receives requests for dummyString value only when it observes a notification being posted.
Which of these two approaches causes the least delay for clientA to know the updated value of dummyString?
Hello,
we have a problem with fake call on iPhone device for incoming calls.
When I leave the iPhone in idle state for 30, 40 seconds and dialed voip app number the iPhone rings and there is no problem.
When I leave it in idle for longer time one minute or two minutes I get "Call Failed to Connect" on iPhone's display and after this fake call I get second call with real calling number displays on iPhone.
This first fake call is triggered by wake up push notification type 'voip'.
If I switched off this wake up push notification type 'voip' and device's token has not expired yet I don't get fake call and iPhone's directly displays calling number.
But in this situation we need to use wake up push notification type 'voip' on during a certain time to keep the device's token in our database and continuing to receive calling number without fake call.
If we switched off the wake up push notification type 'voip' on certain time we need to activate again wake up push notification type 'voip' for incoming calls to wake up the iPhone.
And in this way every time on every incoming call the iPhone's will display first fake call "Call Failed to connect" and after that the call with Calling number.
How we can eliminate this fake call and use only one wake up push notification only for incoming calls not use second type wake up push on certain time?
Thank you,
I paste here our code for this:
public ApnClient(IOptions settings)
{
var httpHandler = new HttpClientHandler()
{
ClientCertificates = { new X509Certificate2(certificate.Export(X509ContentType.Pfx)) },
};
ServicePointManager.SecurityProtocol = SecurityProtocolType.Tls13;
this.httpClient = new HttpClient(httpHandler)
{
DefaultRequestVersion = HttpVersion.Version20,
DefaultVersionPolicy = HttpVersionPolicy.RequestVersionOrHigher,
BaseAddress = new Uri(settings.Value.ApnProdBaseUri),
DefaultRequestHeaders =
{
{
"apns-topic", ApnsTopic
},
},
};
}
public async Task<bool> WakeUpDevice(string deviceToken, string callId)
{
this.requestContent = new StringContent(
$"{{\"aps\":{{\"content-available\":\"1\"}}}}",
System.Text.Encoding.UTF8,
"application/json");
var res = await this.httpClient.PostAsync($"/3/device/{deviceToken}", this.requestContent);
return res.IsSuccessStatusCode;
}
Hello, it seems like starting from iOS 18.0, it is possible to entirely skip the notifications permission request alert by swiping up from the bottom of the screen. It doesn't work this way with any other kinds of system alerts, nor in iOS 17.4 (tested it in the Simulator though).
So, is it a bug? Or is it intended? Either way, I haven't found any information regarding that.
The problem with that is when you skip the alert, notifications are missing from the app preferences.
Hi Apple Team,
we reiceved the following message.
Hello, We’re reaching out with a final reminder that the Certification Authority (CA) for Apple Push Notification service (APNs) is changing. APNs updated the server certificates in sandbox on January 21, 2025. APNs production server certificates will be updated on February 24, 2025. To continue using APNs without interruption, you’ll need to update your application’s Trust Store to include the new server certificate: SHA-2 Root: USERTrust RSA Certification Authority certificate.
Our web service sends token-based push notifications directly to the Apple Push server.
For testing: https://api.development.push.apple.com:443
In production: https://api.push.apple.com:443
We have never installed any certificates for using APNs.
Do we need to take any action regarding this message, or can we ignore it?
token:009739d008a19dbe7e2273a1e4e8b5f73c4e2d7e220e7308f41e316f4c2fcf56
最近app无法收到服务端通过apns推送的通知,提交是成功的,但是app的所有用户都无法收到通知
"As we announced in October, the Certification Authority (CA) for Apple Push Notification service (APNs) is changing. APNs will update the server certificates in sandbox on January 20, 2025, and in production on x date, 2025. To continue using APNs without interruption, you’ll need to update your application’s Trust Store to include the new server certificate: SHA-2 Root : USERTrust RSA Certification Authority certificate.
To ensure a smooth transition and avoid push notification delivery failures, please make sure that both old and new server certificates are included in the Trust Store before the cut-off date for each of your application servers that connect to sandbox and production. At this time, you don’t need to update the APNs SSL provider certificates issued to you by Apple."
As we are using firebase for receiving notifications and azure notification hub, I read that there is nothing we as developers need to do and will be handled by the providers right?
Hello,
We are currently facing a persistent issue where Apple Push Notifications (APNs) are no longer being delivered to devices. This is not an intermittent problem — push notifications have completely stopped working. We are using PushSharp.Apple (Version 4.0.10.0) to send the notifications.
Current Behavior (Failing):
Every notification request appears to be processed successfully from the server side.
However, the APNs client receives a 0-byte response, and the server closes the connection.
Devices do not receive the notifications at all.
Logs from Current (Failing) State:
APNS-Client[1]: Connected (Batch ID=1)
APNS-Client[1]: Sent Batch, waiting for possible response...
APNS-Client[1]: Received 0 bytes response...
APNS-Client[1]: Server Closed Connection...
APNS-Client[1]: Disconnected (Batch ID=1)
For Reference – Successful Log From Earlier (When Notifications Worked):
APNS-Client[1]: Connected (Batch ID=1)
APNS-Client[1]: Sent Batch, waiting for possible response...
APNS-Client[1]: Received -1 bytes response...
Push Notification Successfully Sent to Device
Any help, suggestions, or experience with similar issues would be greatly appreciated.
Thanks!!!
My push notifications on Ios devices come through but only silently while all settings are on order. On Android sounds are on. Anyway knows how to fix this on Apple's side?