PNO: VISA Please help to tell the reason for error. Thanks a lot. Attached is the log for your investigation Apple Push Log.txt

I have some questions related to MPAN. What is the format of an MPAN? Is it the same as DPAN? Is it PAN preserving format? Is a Cryptogram required and if yes, what kind of cryptogram? Is it the same format as DPAN? Thanks in Advance!

During Apple Pay in-app provisioning (EV_ECC_v2), our iOS app successfully obtains the issuer provisioning certificates and generates cryptographic material. The flow fails when Apple posts the card blob to Apple’s broker (card creation step), returning HTTP 500 from .../broker/v4/devices/{SEID}/cards. Steps: Call issuerProvisioningCertificates?encryptionVersion=EV_ECC_v2 → 200 OK; returns ECC leaf + Apple Root CA chain; nonce=2a831be4. 2. Build {encryptedCardData, activationData, ephemeralPublicKey} 3. POST /broker/v4/devices/{SEID}/cards Expected: 200 OK on /broker/v4/devices/{SEID}/cards, or 5xx with a descriptive error if payload/cryptography is invalid. Observed: 500 Internal Server Error from Apple broker on /cards (labeled “eligibility” in PassKit logs), causing a terminal failure in Wallet UI.

I'm implementing payment processing with Apple Pay on the web, but I've been stuck right at the final step of the flow: decrypting the payment data sent by Apple. Here is a summary of my implementation: The backend language is Java. The frontend portal requests the session and performs the payment using the endpoints exposed by the backend. I created .p12 files from the .cer files returned by the Apple Developer portal for both certificates (Merchant Identity and Payment Processing) and I'm using them in my backend. The merchant validation works perfectly; the user is able to request a session and proceed to the payment sheet. However, when the frontend sends the encrypted token back to my sale endpoint, the problem begins. My code consistently fails when trying to decrypt the data (inside the paymentData node) throwing a javax.crypto.AEADBadTagException: Tag mismatch! I can confirm that the certificate used by Apple to encrypt the payment data is the correct one. The hash received from the PKPaymentToken (header.publicKeyHash) object exactly matches the hash generated manually on my side from my .p12 file. In the decryption process, I'm using Bouncy Castle only to calculate the Elliptic Curve (ECC) shared secret. For the final AES-GCM decryption, I am using Java's native provider since I already have the bytes of the shared secret calculated. (Originally, I was doing it entirely with BC, but it failed with the exact same error). We have exhaustively verified our cryptographic implementation: We successfully reconstruct the ephemeralPublicKey and compute the ECDH Shared Secret using our Payment Processing Certificate's private key (prime256v1). We perform the Key Derivation Function (KDF) using id-aes256-GCM, PartyU as Apple, and counter 00000001. For PartyV, we have tried calculating the SHA-256 hash of our exact Merchant ID string. We also extracted the exact ASN.1 hex payload from the certificate's extension OID 1.2.840.113635.100.6.32 and used it as PartyV. We have tried generating brand new CSRs and Processing Certificates via OpenSSL directly from the terminal. Despite having the correct ECDH shared secret (and confirming Apple used our public key via the hash), the AES tag validation always fails.et, the AES tag validation always fails. Given that the math seems correct and the public key hashes match, could there be an environment mismatch (Sandbox vs. Production) or a domain validation issue causing Apple to encrypt the payload with a dummy PartyV or scramble the data altogether? Any guidance on this behavior or the exact PartyV expected in this scenario would be highly appreciated.

Dears, We are developing an apple wallet extension. In the Non-ui extension, in the getPaymentPassEntry overriden function we have to return an object such as: ``PKIssuerProvisioningExtensionPaymentPassEntry(identifier: identifier, title: label, art: getEntryArt(image: uiImage), addRequestConfiguration: requestConfig)!`` What is not clear are the requirements for this "art" parameter. Somewhere in the FAQ it says that the art has to be an image of 1536 x 969 resolution, <4 MB, squared corners, no chip contacts, and so forth) but we set there images of any size and the extension displays them without any problem. Are those requirements (1536 x 969 resolution, and so on) only for the images that are displayed in the wallet only after the card has been added? In this case, are those images coming from the PNO directly and not coming from the function above which is in the wallet extension? Thanks,

We're working on in-app provisioning for wallet access passes. When testing the in-app provisioning on a sandbox account, I get an error saying software update required. Please advise.

<Apple Developer Program许可协议>已更新并需要查阅。若要更新现有App和提交新 App，账户持有人必须登录账户，查看并接受更新后的协议。 apple 会费到期 续费以后 无法获取app内购数据，经排查可能是这个协议没有签署，签署后多久可以重新获取到app内购数据。

Hello, We are implementing in-app provisioning in our fintech app; the card issuer is a third party, so we have limited control and visibility. We have ruled out the causes we could investigate on our side and on the card issuer’s side. We are reaching out to ask for your help in understanding what is going wrong so we can fix it. What happens: User taps “Add to Apple Wallet” → we present PKAddPaymentPassViewController → they tap Next → after a few seconds the flow fails with "Set Up Later" alert. Device log: ProvisioningOperationComposer: Step 'eligibility' failed with error <PKProvisioningError: severity: 'terminal'; internalDebugDescriptions: '( "eligibility request failure", "Received HTTP 500" )'; underlyingError: 'Error Domain=PKPaymentWebServiceErrorDomain Code=0 "Unexpected error." UserInfo={PKErrorHTTPResponseStatusCodeKey=500, NSLocalizedDescription=Unexpected error.}'; userInfo: '{ PKErrorHTTPResponseStatusCodeKey = 500; }'; Feedback Assistant ID: FB22007923 (Error during the In-App Provisioning process)

We are observing unexpected behavior in Apple Wallet for transactions processed via an online delivery platform. Here is the specific flow: Initial Authorization: The original order was placed for $22.30. Order Amendment: The user added an item 10 minutes later for $6.20, bringing the total to $28.50. The Issue: Apple Wallet only displays the $6.20 transaction. The initial $22.30 amount is not visible in the transaction list. Technical Verification: We confirmed that both backend authorization messages for the original amount and the add-on were approved. We verified that the final settlement amounts correctly reflect the sum of both charges ($28.50). We have confirmed the transaction lifecycle completed successfully on our end. Despite this, the customer only sees the $6.20 entry in their Wallet history, which creates confusion as it doesn't reflect the total spent. Has anyone encountered this sync issue between settlement totals and Wallet display, or is there a specific way we should be linking these related authorizations? Thanks!

Hi Apple Pay Team, We are building a QR-based payment platform and planning to integrate Apple Pay on the Web as a Payment Platform Integrator. Our setup: We operate a single domain (e.g., pay.example.com) where all Apple Pay transactions take place When a customer scans a merchant's QR code, our hosted page opens with the Apple Pay button We process payments on behalf of multiple merchants (receivers), each with a separate merchant ID at our payment processor We want to use a single Payment Platform Integrator ID with one set of certificates (Merchant Identity + Payment Processing) The payment processor handles sub-merchant identification and settlement to the correct receiver via card network (Visa/Mastercard) sub-merchant fields Our question: Since all transactions happen on our single domain, is it mandatory to register each sub-merchant via the Apple Pay Web Merchant Registration API (/paymentservices/registerMerchant) and use their partnerInternalMerchantIdentifier in the payment session request? Or is it acceptable to use our Platform Integrator's own merchant identifier for all payment sessions, given that: Only one domain is involved Sub-merchant identification is handled at the payment processor / card network level Our domain verification file is already hosted and verified We would appreciate clarity on the correct approach before we proceed with our integration. Thank you.

Hi, I am currently implementing a recurring payment feature using the Apple Pay JS API. Based on the official demo (https://applepaydemo.apple.com/apple-pay-js-api), it appears that the recurringPaymentRequest object only supports a maximum of two stages: trialBilling and regularBilling. However, our service requires a multi-stage billing model with three or more different cycles/amounts as shown below: Example Schedule: Stage 1: 2,000 JPY (2026-03-01 to 2026-04-01) Stage 2: 1,500 JPY (2026-04-01 to 2026-10-01) Stage 3: 1,000 JPY (2026-10-01 to 2027-10-01) Stage 4: 500 JPY (Thereafter) Questions: Is there any way to directly define and display three or more different billing cycles/amounts on the Apple Pay payment sheet? If the API is strictly limited to two stages, what is the Apple-recommended way to provide transparency for such complex schedules while remaining compliant with the guidelines? For instance, is it acceptable to set the final amount in regularBilling and explain the preceding stages in the billingAgreement or paymentDescription fields? I would appreciate any insights or official guidance on this. Best regards,

Dears, Please take a look at case: FB21940123 (Wallet Extension unable to add card) Thanks

We are implementing in-app provisioning in our fintech app; We are reaching out to ask for your help in understanding what is going wrong so we can fix it. What happens: User taps “Add to Apple Wallet” → we present PKAddPaymentPassViewController → they tap Next → after a few seconds the flow fails with "Set Up Later" alert. Device log: "eligibility request failure", "Received HTTP 500" )'; underlyingError: 'Error Domain=PKPaymentWebServiceErrorDomain Code=0 "Unexpected error." UserInfo={PKErrorHTTPResponseStatusCodeKey=500, NSLocalizedDescription=Unexpected error.}'; userInfo: '{ PKErrorHTTPResponseStatusCodeKey = 500; }'; > Feedback Assistant ID: FB22176928 (In-App Provisioning issue 500 Internal Server Error)

We already have an apple pay integration with a psp.
We have a merchant id with an identity certificate, a processing certificate and merchant domains. We are working to integrate an other psp. This psp have one csr (processing certificate) by customer. All the payment will be processed on the same domain. We have understood that it is not possible to have different processing certificates for a merchant id. So we can not reused our existing merchant id.

 On the other hand, it seems that it is not possible to have different merchant ids on the same domain (because of the domain verification). But all payments are processed on the same domain.

 Do you think there is a solution ?
Is there a recommended workaround for this scenario?

Hello, We are encountering an issue with Apple Pay on the Web in the sandbox environment where payments cannot be completed because the onpaymentauthorized event is not triggered. The same implementation was working normally until March 5, but the issue started occurring consistently from March 6 without any changes to our code, certificates, or merchant configuration. Environment Apple Pay on the Web (JavaScript) Safari (iOS / macOS) Apple Pay Sandbox Merchant domain verified Merchant validation succeeds Observed Flow The Apple Pay flow proceeds normally until authentication: User clicks the Apple Pay button ApplePaySession.begin() is called onvalidatemerchant fires Merchant validation request succeeds completeMerchantValidation() is called Apple Pay sheet is displayed User authenticates with Face ID / Touch ID onpaymentauthorized is never triggered Because this event never fires, the payment token is not returned and the payment cannot proceed. ApplePaySession Request { "countryCode": "JP", "currencyCode": "JPY", "merchantCapabilities": ["supports3DS"], "supportedNetworks": ["visa", "masterCard"], "total": { "label": "Test Payment", "type": "final", "amount": "100" } } Merchant Validation Merchant validation succeeds and returns a valid session from Apple. Relevant fields from the merchant session: merchantIdentifier: 35A786BE6AB4... domainName: secure.telecom-awstest.com displayName: ApplePay Additional Notes Apple Pay sheet appears normally Authentication completes successfully No JavaScript errors are logged onpaymentauthorized is never fired Issue occurs consistently in the sandbox environment Confirmed across multiple iOS versions Question Has anyone experienced a similar issue recently in the Apple Pay sandbox environment, or are there any known changes that could cause the onpaymentauthorized event not to fire after authentication? Any insights would be greatly appreciated. Thank you.

We are implementing Apple Pay In-App Provisioning in our issuer iOS application and are encountering a HTTP 500 error returned from Apple servers during the provisioning flow. The issue occurs after generating the encrypted payload and attempting to complete the provisioning process. The Apple service responds with 500 Internal Server Error, preventing the card from being added to Wallet. We would appreciate assistance identifying whether this is caused by: • a payload formatting issue, • cryptographic material mismatch, • entitlement / configuration issue, • or a server-side issue. Environment Platform • iOS: 26.3.1 • Device: iPhone 13 mini • Xcode: 26.3.1 Apple Pay configuration • In-App Provisioning entitlement enabled • Issuer app authorized by Apple for provisioning • Payment Network: Mastercard • Token Service Provider (TSP): MDES Testing environment • Production • App distribution method: TestFlight Provisioning Flow Overview Our implementation follows the standard Apple Pay In-App Provisioning flow: 1. User taps Add to Apple Wallet in issuer app. 2. App presents PKAddPaymentPassViewController. 3. App receives: • Apple public certificates • nonce • nonceSignature 4. Issuer backend generates: • encryptedPassData • activationData • ephemeralPublicKey 5. These values are returned to the app. 6. App constructs PKAddPaymentPassRequest. 7. Wallet attempts provisioning. At this point the request fails and Apple servers return HTTP 500. We see this in the system console, with the phone having Wallet debugging profile installed. Checklist – Common Issues Verified Based on the Apple Pay In-App Provisioning demo guidance, we verified the following configuration items. Entitlements • com.apple.developer.payment-pass-provisioning enabled • Apple Pay capability enabled in Xcode • Correct Team ID and bundle configuration App configuration • PKAddPaymentPassViewController used for provisioning • PKAddPaymentPassViewControllerDelegate implemented • generateRequestWithCertificateChain implemented correctly Cryptographic data • encryptedPassData • activationData • ephemeralPublicKey All values are generated by our issuer backend and returned to the app Feedback ID: FB22249031 (In app provisioning error 500)

There's a purchase I make pretty often on a particular site and I'm trying to automate the boring parts with a macOS app. I can pull the merchant session from their ValidateMerchant endpoint. I can see the Apple Pay dialogue appear, then it will disappear with "Payment Not Completed." Is it fundamentally not possible to use someone else's merchant session in your own app? Thanks

I've encountered an issue where we need multiple domain associations with separate Apple Pay implementations. Briefly, we have a /.well-known/apple-developer-merchantid-domain-association already setup with Stripe, and now we need another, different version of the file to get setup with FreedomPay. FreedomPay insists this file represents a three-way relationship between all parties and I have no reason to disbelieve them. I'm wondering if anyone has encountered this or if there is a standard procedure. I'm currently trying to find documentation on the exact way Apple Pay verification interacts with this file to see if we can produce it dynamically.

after doing all the steps as in The app version submission must be in the “Prepare for Submission” state There must be at least one IAP/subscription in the “Ready to Submit” state All banking & agreements must set up and in place I am still not seeing the In-App purchase and subscription in my iOS App Version page to add to my newest version slash build

How do we get addPaymentPassViewController response for in app verification without calling that function ? Currently we have working in app provisioning but not in app verification. The apple docs say "The process of generating the cryptographic OTP value is the same as for generating activationData for In-App Provisioning.". How is it the same when in in app provisioning we have this button that returns all necessary info and for in app verification there is no clear way of recieving same info.