Hey everyone, hoping someone here has seen this one because Apple support has basically gone silent on me at this point.
Quick rundown of the situation:
I submitted my app for review for the first time about 2 weeks ago, with my in app subscriptions attached to that first binary. That worked exactly like it's supposed to, subs and binary went into review together. The binary got rejected and the subs got rejected with it.
Since then, every single time I create a new app version, the option to submit my subscriptions alongside it just isn't there. There's no "attach subscriptions" prompt anywhere in the new version's submission flow. So the only way I can actually submit the subs is on their own, straight from the Subscriptions page.
And every time I do that, they come back rejected for one reason only, that they need to be submitted with a new app version. Which I literally cannot do, because that UI option doesn't appear in my ASC anymore. It worked the first time, and ever since that very first rejection it's just vanished from my account.
What I've already tried:
Multiple new builds over the past 2 weeks, each one addressing every bit of review feedback
Bumping the version number a full major release (1.x to 2.0) incase ASC was caching something
Leaving detailed review notes asking them to please review the subs alongside the current binary even though they aren't formally tied to it
Including screen recordings in App Review Notes showing the option just isn't there on my end
Submitting through the developer contact form, multiple times.
Replying directly in Resolution Center on the rejection itself
The usual stuff, refresh, clear cache, different browsers, Safari and Chrome. Same result everytime
Honestly I'm fairly demoralised at this point. The hard part is that this is me costing real money for every day it drags on, users genuinely cannot upgrade to a paid plan because the subs aren't live, and as a 18 year old solo dev this aint easy.
My actual question is, has anyone here run into this specific thing where the "attach subscriptions to a new version" option just disappears from ASC after the first rejection? Is there a known workaround, or a particular contact form topic that actually gets a human response within a reasonable timeframe?
With all this being said I could be a complete idiot and theres something im missing and thats why its not working. If thats the case please just tell me im being stupid and that im missing something because i deserve it lowkey...
I've even started thinking about deleting the subs and recreating them from scratch as a complete last resort, but that feels nuclear and I'd rather try anything else first.
All help would be greatly appreciated thanks everyone 😄
