Hi everyone,
I’m honestly trying to understand what’s going on with the Family Controls API review process.
I submitted my entitlement request on March 5, and as of today (March 19), there has been zero response. I also opened a support ticket on March 16, and that hasn’t received any response either.
What’s confusing is that updates to another app on the same developer account were approved within days — so clearly the account is in good standing and active.
At this point, it feels like there’s no visibility into what’s happening:
- Is the request under review?
- Is it waiting for additional information?
- Or is it just sitting in a queue indefinitely?
I understand that Family Controls is a sensitive API, but a two-week silence with no status or communication makes it very difficult to plan or ship features.
For those who’ve gone through this:
- How long did your approval actually take?
- Did you receive any communication during the process?
- Is there any reliable way to get visibility or speed this up?
Right now, this is blocking a feature we’ve invested significant time building, and the lack of feedback is the most frustrating part. This is really giving me pain.
Would really appreciate any insights.