App stuck in “Waiting for Review” for 7+ days, no response from support

Hi everyone,

I submitted my iOS app for review on Thursday, March 12th, and it has been stuck in "Waiting for Review" for over 7 days with no progress.

App ID: 458288241
Submission ID: 414b4291-d78e-4394-9ee6-685bc21bf4d2

I have already contacted Apple Developer Support (Case ID: 102847389838) and submitted an Expedited Review request 2 days ago, but the status has not changed and I haven't received any response so far.

At this point, I'm concerned that the submission might be stuck or not being processed correctly.

This version includes a critical update to a key feature of our app, and the delay is significantly impacting user experience and our revenue.

Has anyone experienced a similar situation recently where the app remained in "Waiting for Review" for this long?
Is there any additional step I should take to get this reviewed or escalated?

Any guidance would be greatly appreciated.

Thank you 🙏

Thank you for your post. We're investigating and will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us.

App stuck in “Waiting for Review” for 7+ days, no response from support
 
 
Q