All notarization submissions stuck "In Progress" for 20+ hours - new Developer ID account

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Created 1w

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Hi,

All my notarization submissions have been stuck "In Progress" for 20+ hours with no resolution. No log is available for any of them.

Environment:

macOS 14.6.1 (Sonoma), Apple Silicon M2
xcrun notarytool submit
Team ID: 68F9X2PLS8
Brand new Developer ID account (enrolled yesterday)

Stuck submissions (latest 4):

d624XXXX
cb2eXXXX
b1a8XXXX
8145XXXX

What I've tried:

Verified Developer ID Application certificate is valid
System Status page shows green
Stored credentials via keychain profile
Contacted Apple Support (case 102840333931)

Is this the "in-depth analysis" path for new accounts? Any ETA or workaround?

Thank you.

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Answer 1

DTS Engineer OP

Apple

1w

You can expect that most uploads will be notarised quickly. Occasionally, some uploads are held for in-depth analysis and may take longer to complete. As you notarise your apps, the system will learn how to recognise them, and you should see fewer delays.

For lots of additional info about notarisation, see Notarisation Resources. Specifically, it links to a Q&A with the notary service team that’s quite instructive.

Is this the "in-depth analysis" path … ?

It certainly looks that way.

for new accounts

It can be triggered by a variety of criteria.

Any ETA … ?

Usually this clears in a few days. If you remain stuck after a week, lemme know by replying here.

workaround?

No. In my experience the best thing you can do is wait.

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Quinn “The Eskimo!” @ Developer Technical Support @ Apple
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