Hi Apple team and fellow developers, We previously had Location Push Service Extension enabled and working in production. After transferring the app to a new Apple Developer team, the production App ID was transferred, but the Location Push entitlement was not retained. We've also created a new App ID for development, and now need Location Push access enabled for both the transferred production ID and the new development ID. We’ve already submitted the Location Push Access form with all relevant details. Unfortunately, the App Transfer documentation didn’t make it clear that Location Push access would be lost, and now we’re blocked from making new builds — even for the existing production app. ❓ Questions: Is it possible to re-enable Location Push for a transferred App ID? What’s the expected timeline for entitlement approval? Can Apple staff confirm the request status or let us know if any further action is needed? Thanks in advance — this entitlement is critical for our app’s functionality and release pipeline. Best, Aidar

We have a question regarding iOS app configuration and the Remote notifications background mode. During our testing, we observed: ＊When enabling or disabling Signing & Capabilities > Background Modes > Remote notifications, the change does not take effect on devices that already have the app installed. ＊The app continues to behave according to the old configuration. ＊Only after uninstalling the app and reinstalling it from the App Store do the new settings take effect (for example, whether the app can be woken up by silent push). ＊We also tested updating the app with a new version number (App Store upgrade flow), but the new settings still did not apply. Our questions are: 1.Is there any way to make iOS re-read the updated Signing & Capabilities (Background Modes) settings without requiring a full uninstall/reinstall? 2.Is it expected behavior that even an App Store upgrade with a new version number will not apply these changes? thanks!

We are developing a walkie-talkie style iOS app using CallKit and PushKit for real-time voice communication. The app is intended for internal company use and requires unrestricted VoIP push capabilities to reliably deliver incoming call alerts, even in background or locked states. Our app's use case follows Apple’s guidelines, and we are not using PushKit for messaging or background data. We have already enabled "Push Notifications" in Capabilities and confirmed the provisioning profile, but are unable to enable com.apple.developer.pushkit.unrestricted-voip. Could someone from Apple or the community advise on the current process to request this entitlement for a production app? Developer Team ID: 3KX7Q4LX88 App Bundle ID: com.ksc-sys.rcc.TakumiTalk Developer Name: KOHEI TAKAOKA Company: R C C, Y.K

I’m using the shielding API, my code: let store = ManagedSettingsStore() let whitelist = SharedDefaults.whitelistApplications store.shield.applicationCategories = .all(except: whitelist) And to clear the shield, my code is: store.shield.applications = nil store.shield.applicationCategories = nil The issue: Some users report that after uninstalling my app, the shield is still active, and the UI changes to the default iOS system interface. Even after restarting the device, the apps on the phone remains locked, so the user has no way to remove the shield. Recently I’ve received several complaints on social media and App Store comments, accusing my app of being malicious software. This is not a 100% reproducible bug, but it happens frequently enough. I was also able to reproduce it myself by uninstalling the app during an active lock session. Could Apple engineers please look into this issue and advise how to ensure that once the user uninstalls the app, the device is no longer locked?

Our application is designated to be used in a quite noisy environment (childcare facility) so we have implemented really annoying custom sounds. Unfortunately the system audio session playing custom sounds is apparently limited to half of the device volume possibility, even though the user sets full volume in the settings. How to change this behaviour to get louder notification sounds? To be clear, I don't want to overcome user settings. If the user sets quieter volume or he sets the silent mode, the application should be silent too. I just need that 100% volume settings is actually 100% device volume. This is a really critical feature for us and for our customers. We have already tried to ask for the critical alerts and we have been rejected.

Only iOS devices stop receiving notifications after a few days of the app being installed. To resolve this, you need to reinstall the app again. I'm using Firebase to send messages.

We are currently developing a WebAPI service that uses APNs (HTTP/2) to send push notifications to iOS devices. (Using PushSharp's HTTP/2 support) The WebAPI service is running on IIS using .net framework 4.8 and c#. The connection to APNs is always maintained, and the connection is checked every 30 minutes using a dummy token Ping. KeepAlivePeriod = 30 minutes and KeepAliveRetryPeriod = 10 seconds have also been set. However, the following issues are occurring. Although the Ping sent immediately before was successful, a TimeoutException occurs in the notification request sent a few minutes later. There is no explicit disconnection notification from APNs, and the connection appears to be silently disconnected. Once a TimeoutException occurs, it occurs frequently afterwards. Below is an excerpt from the log. Apple Notification Failed for some unknown reason 1-1: One or more errors occurred. Apple Notification Failed for some unknown reason 1-2:System.TimeoutException: The operation timed out. In light of this issue, I would like to be advised on the following two points. Are there any official specifications regarding the lifecycle and expiration date of APNs HTTP/2 connections? Even if pings are sent periodically, is there a timeout or other setting that disables the connection on the APNs side? What are the conditions that would cause APNs to silently terminate a connection? For example, could this be due to inactivity, TLS restrictions, network maintenance, etc.? If you have any official documentation or technical guidelines to improve the reliability of this system, we would appreciate it if you could share them with us. Thank you in advance.

I have a working AlarmKit app, but I've noticed that after any iOS update (e.g. the 26.0.1 update from a few days ago), my scheduled alarms seem to lose their UI strings, so instead of the Stop button saying "Stop", it says "alarm_ui_stop_button" (which is my localization key for the button text). If I delete the alarm and re-add it, then it works again... until the next software update. It seems like OS updates are interfering with the link between scheduled alarms and app localization strings, which I believe are dynamically looked up at alarm time (not at configuration time). I am settings the strings in the standard way like this: AlarmManager.AlarmConfiguration( schedule: .fixed(date), attributes: AlarmAttributes<SDAlarmMetadata>( presentation: AlarmPresentation( alert: AlarmPresentation.Alert( title: "alarm_ui_title", stopButton: .init(text: "alarm_ui_stop_button", textColor: .yellow, systemImageName: "xmark") ) ), metadata: SDAlarmMetadata(title: title, subtitle: subtitle), tintColor: .yellow ), sound: .default ) Has anyone else noticed this or found a workaround? I guess I could use localization keys that are identical to the desired text, but this would only work for one language.

Good day We developed a simple swift code to make the device ringing when a certain type of notifications arrives from our backend. This is the code: let phoneNumber = CXHandle(type: .generic, value: (self.userInfoForPluginCall!["data"] as! [String:Any]) ["caller"] as! String) callUpdate.remoteHandle = phoneNumber let configuration = CXProviderConfiguration(localizedName: "Trec Conf") configuration.maximumCallGroups = 1 configuration.maximumCallsPerCallGroup = 1 configuration.supportsVideo = false configuration.supportedHandleTypes = [.generic] configuration.iconTemplateImageData = UIImage(named: "callkit-icon")?.pngData() let callProvider = CXProvider(configuration: configuration) callProvider.setDelegate(self, queue: nil) callProvider.reportNewIncomingCall(with: callUUID!, update: callUpdate, completion: {error in}) We are noticing some problems on the call screen: on certain devices (iOS 18.4RC) the normal call screen appears and the user can answer or decline the call, on other devices (iOS 18.3, especially with dynamic island) only a phone icon appears in the upper right corner and no possibility to answer or deny call. Any idea on why we are encountering that behavior? Thanks

We are facing an issue where VoIP notifications are not delivered to a user's device. If we login with the user credentials on another device the VoIP notifications are being received, if he logs in on his device VoIP notifications are not being received anymore on all devices. So When the user logs in on the affected device, all devices on that account stop receiving VoIP pushes (including the affected one). Logging out on the affected device restores delivery to other devices. What could cause this issue? It's only happening for this user so the configuration and mobile app PushKit code is working as intended.

ISSUE: CloudKit subscriptions are not triggering push notifications despite correct configuration. CloudKit logs show RecordSave events but NO NotificationSend events, indicating CloudKit is not attempting to send to APNS. CONTAINER: iCloud.Wunderkind.StrikeForceApp ENVIRONMENT: Tested in both Development and Production iOS 18.6.x Xcode 15.x (update with your version) Device: iPhone (not simulator) EVIDENCE: Subscriptions exist and are visible in CloudKit Dashboard Records are being created successfully (verified in logs) Device token is registered: 60eb962ff189dc5c2c0ef3e9d6643d72b4442a831bae224d2a553588b2e29139 Local notifications work correctly CloudKit logs show RecordSave but NO NotificationSend events STEPS TAKEN: Regenerated push certificates Disabled and re-enabled Push Notifications capability Deleted and recreated subscriptions Tested in both Development and Production environments Verified aps-environment entitlement matches environment Confirmed notification permissions granted SPECIFIC TEST: Creating a Challenge record with recipientRef matching my user triggers: ✅ RecordSave event in CloudKit logs ❌ No NotificationSend event ❌ No push notification received EXPECTED: CloudKit should send NotificationSend events and deliver push notifications when subscriptions match. ACTUAL: No NotificationSend events appear in CloudKit logs, no notifications delivered.

We're building a taxi driver app. Our goal is simple: Play a notification sound when a new ride request arrives — even if the iPhone is connected to CarPlay. We use Firebase push with "sound": "default" and "interruption-level": "time-sensitive". The app requests .carPlay and uses a category with .allowInCarPlay. Everything works when CarPlay is disconnected — we get sound and banner. But when connected to CarPlay: the push is delivered silently, no sound is played (even on the phone), Siri Announce is enabled, but nothing is spoken. Questions: Is notification sound blocked when CarPlay is active, unless the app has CarPlay entitlement? Is Siri Announce the only way to notify the driver audibly in this case? Would getting a CarPlay entitlement (e.g. CarPlay.communication) fix this without building a full CarPlay UI? Thanks — all we need is a reliable sound alert when a new ride comes in.

I have used the Push Notifications Console and verify that the test notification reaches my device (it says "not necessarily the app"). However, GameCenter notifications are not reaching the app. When one device passes the turn, the turn is successfully passed as seen in the Matchmaker VC. However, the app does not get the turn pass notification whether or not it is running. No banner appears if the app is not running (but it does when using the Push Notifications Console). Please advise.

I got notification filtering permission from appStoreConnect, i.e. com.apple.developer.usernotifications.filtering, but not able to suppress notification even after setted contentHandler(UNNotificationContent()) and contentHandler(UNMutableNotificationContent()). Added entitlements in both extension and main app, also in signing profile these Entitlements are visible, what other changes should I do?

We are observing an issue where the iOS Notification Service Extension (NSE) is terminated by the system during startup, before either didReceive(_:withContentHandler:) or serviceExtensionTimeWillExpire(_:) is invoked. When this occurs, the notification is delivered without modification (for example, an encrypted payload is shown to the user). System logs frequently contain the message “Extension will be killed because it used its runtime in starting up”. During testing, we observed that CPU-intensive operations or heavy initialization performed early in the extension lifecycle — especially inside init() or directly on the main thread in didReceive often cause the system to kill the NSE almost immediately. These terminations happen significantly earlier than the commonly observed ~30-second execution window where the OS normally invokes serviceExtensionTimeWillExpire(_:) before ending the extension. When these early terminations occur, there is no call to the expiry handler, and the process appears to be forcefully shut down. Moving the same operations to a background thread changes the behavior: the extension eventually expires around the usual 30-second window, after which the OS calls serviceExtensionTimeWillExpire(_:). We also observed that memory usage plays a role in early termination. During tests involving large memory allocations, the system consistently killed the extension once memory consumption exceeded a certain threshold (in our measurements, this occurred around 150–180 MB). Again, unlike normal time-based expiration, the system did not call the expiry handler and no crash report was produced. Since Apple’s documentation does not specify concrete CPU, memory, or startup-cost constraints for Notification Service Extensions or any other extensions beyond the general execution limit, we are seeking clarification and best-practice guidance on expected behaviors, particularly around initialization cost and the differences between startup termination. NSE Setup: class NotificationService: UNNotificationServiceExtension { static var notificationContentHandler: ((UNNotificationContent) -> Void)? static var notificationContent: UNMutableNotificationContent? static var shoudLoop = true override func didReceive(_ request: UNNotificationRequest, withContentHandler contentHandler: @escaping (UNNotificationContent) -> Void) { NotificationService.notificationContentHandler = contentHandler NotificationService.notificationContent = request.content.mutableCopy() as? UNMutableNotificationContent NotificationService.notificationContent!.title = "Weekly meeting" NotificationService.notificationContent!.body = "Updated inside didReceive" // Failing scenarios } override func serviceExtensionTimeWillExpire() { NotificationService.shoudLoop = false guard let handler = NotificationService.notificationContentHandler, let content = NotificationService.notificationContent else { return } content.body = "Updated inside serviceExtensionTimeWillExpire()" handler(content) } }

Hi all, I have a React web app that we use as a Progressive Web App (PWA). We currently: Use PWA Builder to package it for Android and iOS Host the app on a secure HTTPS URL Use Firebase Cloud Messaging (FCM) for push notifications (working on Android) However, on iOS, we are unable to get push notifications to work. I understand that PWAs on iOS have limited push support (Safari only, and not through WebView). So I explored using Capacitor, but: Capacitor can load a server.url pointing to our hosted app (great for reuse), but push notifications don’t work If we build the web app locally (npm run build) and embed it in the native iOS shell via Capacitor, push works We would prefer not to fully merge our authentication and main app UIs if avoidable Questions: Is there any approved way to enable push notifications in an iOS .ipa built from a hosted web app (URL) using PWA Builder? If not, is embedding the web assets locally the only Apple-approved way to get push support? Are there any best practices or native plugin recommendations (e.g., APNs or FCM) for handling push notifications in iOS app? Thanks in advance for any guidance. 🙏 Let me know if more technical details would help.

Hello, I am writing this because the behavior of the App Store Server Notification that our server receives is problematic in the Sandbox environment. I have two questions in total. When purchasing a Free Trial subscription, after receiving the SUBSCRIBED / INITAL_BUY Notification, DID_RENEW should be sent when it expires, but DID_FAIL_TO_RENEW/GRACE_PERIOD is sent. The EXPIRE Notification is sent after the subscription expires or DID_CHANGE_RENEWAL_STATUS/AUTO_RENEW_DISABLED is sent, but it does not arrive. The first problem is that I recently heard that automatic payments after a free trial require the user's consent via email. Is this the reason? If so, I am curious about how I can test it in the Sandbox environment. Is the second problem a bug?

I have a “1” above the setting app on my iPhone. However when I open settings there is no notification that shows up. I have tried force restarting and done the beta updates as they release however nothing works to got rid of it. What can I do?

Hi Team, We are building oru subscrption app and want to rely on server side purchase / subscription related notifications. We went through https://developer.apple.com/documentation/appstoreservernotifications/enabling-app-store-server-notifications We wanted to understand the reliability and latency for server side notifciations provided by Appstore.

I have a database in CloudKit, where the host share (using CKShare) a record to participants. The record is in her private database, but for the participants is in their shared database. How do I send push notifications to everyone when a new child record is created?