Recently, I attempted to use LiveCommunicationKit to replace CallKit. The goal was to explore better features or integration.
However, a major problem emerged. When the app is in the background or killed, it shows no notifications. This seriously impairs the app's communication functionality as notifications are vital for users to notice incoming calls.
And it is working well when the app is in the foreground.
When the app is in the background, when the push message received. the app get crashed with the following information:
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Killing app because it never posted an incoming call to the system after receiving a PushKit VoIP push.'
Also, when I use CallKit instead of LiveCommunicationKit, the app works well in all cases.
The code is here:
LCK wrapper:
class LCKWrapper : NSObject, ConversationManagerDelegate {
var mgr: ConversationManager
var lckDelegate: LCKDelegate
var currentCallId: UUID
@objc init(handler: LCKDelegate, appName: String, appIcon: UIImage) {
self.lckDelegate = handler
var iconData: Data?
iconData = appIcon.pngData();
var cfg: ConversationManager.Configuration
cfg = ConversationManager.Configuration(ringtoneName: "ringtone.m4a",
iconTemplateImageData: iconData,
maximumConversationGroups: 1,
maximumConversationsPerConversationGroup: 1,
includesConversationInRecents: false,
supportsVideo: false,
supportedHandleTypes: Set([Handle.Kind.phoneNumber]))
self.mgr = ConversationManager(configuration: cfg)
self.currentCallId = UUID()
super.init()
self.mgr.delegate = self
}
func reportIncomingCall(_ payload: [AnyHashable : Any], callerName: String) async {
do {
print("Prepare to report new incoming conversation")
self.currentCallId = UUID()
var update = Conversation.Update()
let removeNumber = Handle(type: .generic, value: callerName, displayName: callerName)
update.activeRemoteMembers = Set([removeNumber])
update.localMember = Handle(type: .generic, value: "", displayName: callerName);
update.capabilities = [ .playingTones ];
try await self.mgr.reportNewIncomingConversation(uuid: self.currentCallId, update: update)
print("report new incoming conversation Done")
} catch {
print("unknown error: \(error)")
}
}
}
And the PushKit wrapper:
@available(iOS 17.4, *)
@objc class PushKitWrapper : NSObject, PKPushRegistryDelegate {
var pushKitHandler: PuskKitDelegate
var lckHandler: LCKWrapper
@objc init(handler: PuskKitDelegate, lckWrapper: LCKWrapper) {
self.pushKitHandler = handler
self.lckHandler = lckWrapper
super.init()
let mainQueue = DispatchQueue.main
// Create a push registry object on the main queue
let voipRegistry = PKPushRegistry(queue: mainQueue)
// Set the registry's delegate to self
voipRegistry.delegate = self
// Set the push type to VoIP
voipRegistry.desiredPushTypes = [.voIP]
}
func pushRegistry(_ registry: PKPushRegistry, didReceiveIncomingPushWith payload: PKPushPayload, for type: PKPushType) async {
if (type != .voIP) {
return;
}
await self.lckHandler.reportIncomingCall(payload.dictionaryPayload, callerName: "Tester")
}
}
Notifications
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Hello,
I received this message below. I reached out to support but they said they can not help with something this specific. Any organization in the same boat? Which of the certificates in the provided link should I use?
Hello,
We’re reaching out with a final reminder that the Certification Authority (CA) for Apple Push Notification service (APNs) is changing. APNs updated the server certificates in sandbox on January 21, 2025. APNs production server certificates will be updated on February 24, 2025. To continue using APNs without interruption, you’ll need to update your application’s Trust Store to include the new server certificate: SHA-2 Root: USERTrust RSA Certification Authority certificate.
To ensure a smooth transition and avoid push notification delivery failures, please make sure that both old and new server certificates are included in the Trust Store before the cut-off date for each of your application servers that connect to sandbox and production. At this time, you don’t need to update the APNs SSL provider certificates issued to you by Apple.
I am creating an app that uses critical messages, I have been granted this entitlement and I am adding the certificate and in the info.plist. In the app I request authorization to send messages to specific numbers. When I try the app in production from Xcode this works fine and I can send the critical messages. However, when I am using the app in the test flight the authorization does not seem to be remembered on the background. Moreover, I go to security/privacy settings and I grant permission to the selected number (I see that it only shows one number even when I have to granted, its like it removes the previous one) however when I exit the setting page the permission is reset (and therefore denied), I think this is a bug. Can you look into that. Both this removing granted permission (HIGH PRIORITY, this message can only be sent in the background, therefore the user can not grant it and why the maximum telephone number to be granted to send messages is reset also to a single one LOWER PRIORITY).
Thanks
i hava a app using Gateway.push.apple.com to push Notifications,but it is not working sine last month, i test the api show push Notifications success but my device can't receive the Notifications ,is this api not working anymore ? but why the api show push Notifications success ?
I am working with Notification Content Extensions and need to ensure that the content fits within the notification without scrolling. I want to know if there is any API that can provide the maximum available height for the notification content area. My goal is to avoid making the content scrollable inside the notification. Is there a way to dynamically retrieve the height of the notification space, so I can properly adjust the content layout and ensure it fits perfectly without requiring the user to scroll?
Topic:
App & System Services
SubTopic:
Notifications
I am unable to connect to APNs sandbox push endpoint from our backend servers. It works fine when hitting the request from my local machine but it fails from the infra servers. Here are the complete curl details.
Endpoint: https://api.sandbox.push.apple.com:443 CURL request and response:
curl -v https://api.sandbox.push.apple.com:443
Trying 17.188.168.149:443...
Connected to api.sandbox.push.apple.com (17.188.168.149) port 443
ALPN: curl offers h2,http/1.1
Cipher selection: ALL:!EXPORT:!EXPORT40:!EXPORT56:!aNULL:!LOW:!RC4:@STRENGTH
TLSv1.2 (OUT), TLS handshake, Client hello (1):
CAfile: /etc/pki/tls/certs/ca-bundle.crt
CApath: none
OpenSSL SSL_connect: SSL_ERROR_SYSCALL in connection to api.sandbox.push.apple.com:443
Closing connection
curl: (35) OpenSSL SSL_connect: SSL_ERROR_SYSCALL in connection to api.sandbox.push.apple.com:443
There are no issues with Production endpoint. Can someone help? Verified all certificates. Everything worked fine until 29th July but started failing since 30th July
Here is the PCAP file. Additionally, Here is the outbound public IP : 3.251.214.255
apple_push_sandbox_pcap.txt
I am using push notification in my app. User token gets properly registered and is sent to server. Notification are also sent by server and recieved on device as expected. The problem occurs when user uninstalls the app. iOS does not provide any option to handle uninstall event. On top of that when server send notification to such device token APNS feedback service sends success message. Meaning APNS sends push notifications to uninstalled app.I have an API to unregister the device on server since no event is triggered I am unable to call it.Please suggest a way out.
Hello, we have recently started signing and building our applications using Xcode 16.3. Since we made this change, we’ve noticed that the applications have stopped receiving silent push notifications (content-available: 1) when they are distributed via TestFlight or the App Store, even though we haven’t changed anything in the way these notifications are sent.
As I mentioned, this started happening after migrating our project from Xcode 15 to Xcode 16.3. Regular push notifications are still working as expected, but silent ones are not being received by the apps.
We are desperate because we rely on these silent notifications to inform the apps of updates, and we haven’t been able to identify the root cause of the issue.
Hi, I’m having issues with push notifications on my phone across multiple apps. When someone sends me a message, I only receive the notification 10 to 15 minutes later. For example, on WhatsApp, people say that my chat only shows one checkmark when they send me a message.
I don’t know what else to do. I’ve already contacted Apple Support, visited an Apple-affiliated physical store, and followed all the recommended procedures. This is my first time using an iPhone—I bought it for professional use, but it’s practically useless if I don’t receive notifications instantly.
They even told me that if I send it in for warranty service, there’s a 90% chance they won’t detect the issue, and the iPhone will come back with the same problem.
We are developing a walkie-talkie style iOS app using CallKit and PushKit for real-time voice communication. The app is intended for internal company use and requires unrestricted VoIP push capabilities to reliably deliver incoming call alerts, even in background or locked states.
Our app's use case follows Apple’s guidelines, and we are not using PushKit for messaging or background data. We have already enabled "Push Notifications" in Capabilities and confirmed the provisioning profile, but are unable to enable com.apple.developer.pushkit.unrestricted-voip.
Could someone from Apple or the community advise on the current process to request this entitlement for a production app?
Developer Team ID: 3KX7Q4LX88
App Bundle ID: com.ksc-sys.rcc.TakumiTalk
Developer Name: KOHEI TAKAOKA
Company: R C C, Y.K
Topic:
App & System Services
SubTopic:
Notifications
Issue:
I am making an application that stores data locally from notifications fired from the server. Everything works fine in the foreground but the background is having problems with not being triggered when notifications are fired.
So we tried firing 2 notifications at the same time, including default and silent types. But the problem continues to arise on ios 18, when firing multiple times like that, the trigger is not handling all notifications, leading to data loss. I tried on ios 15 and it worked fine.
Environment:
Device or Simulator: Iphone 11 pro max (iOS 18.3.2
Steps to Reproduce:
Open app, allow received notification.
Move app to background mode or terminate app.
Sent 2 notifications:
a. Default notification payload:
{
"aps": {
"content-available": 1
},
”notification”: {…},
“alert”: {..},
“data": "some_value"
}
b. Silent notification payload:
{
"aps": {
"content-available": 1
},
”data": "some_value"
}
What I've Tried:
Trigger notification in function:
application(_:didReceiveRemoteNotification:fetchCompletionHandler:)
Handle write data to local storage in above function, put it in background thread also.
Thanks in advance!
Topic:
App & System Services
SubTopic:
Notifications
Tags:
APNS
Cloud and Local Storage
Background Tasks
We’re sending PTT notifications from our server and are receiving HTTP 403 from APNs for certain phones with the reason field BadEnvironmentKeyInToken. I can’t find this reason documented in Apple’s public error list. I’d like to confirm what this error specifically means and how to resolve it. Any guidance or clarification would be greatly appreciated. Thank you. Here is the document I was referring to. https://developer.apple.com/library/archive/documentation/NetworkingInternet/Conceptual/RemoteNotificationsPG/CommunicatingwithAPNs.html
Topic:
App & System Services
SubTopic:
Notifications
The APP was not awakened by system after start a liveactivity and the liveactivity has showed on lock screen.so the updatetoken wont send to our inner server and the liveactivity can not update,often like this,but sometimes it can work.
it makes me confuse,and i don't know how should i can do,because the liveactivity like a black box,i can not analyse the data link.for example ,inner server send a start liveactivity,but it can not accept a updatetoken unless the user lanuch APP.
i hope the liveactivity can start and update on background. And i have developed it as described in the document.
Hope to get your help,thank you very much.
In the app we are developing, we update the device token upon app launch using didRegisterForRemoteNotificationsWithDeviceToken. Previously, after an iOS major update, if the app was left without being launched, users experienced an issue where notifications would not be received. Later, we confirmed that running didRegisterForRemoteNotificationsWithDeviceToken during app launch updates the device token and restores the ability to receive notifications.
Therefore, we believe that the device token may change due to an iOS major update. We want to understand the detailed conditions under which the device token is updated due to an iOS update:
Does the same issue occur after iOS minor updates as well?
Does it always happen during iOS major updates?
We reviewed the official documentation, but there was no detailed description of the device token update conditions. Additionally, we contacted Apple, but received no clear answers. If anyone has experienced the same situation, we would appreciate any information you can share.
Topic:
App & System Services
SubTopic:
Notifications
Tags:
APNS
Notification Center
User Notifications
I want to update my lockscreen LiveActivity via Broadcast Push Notification, but updating always fails - but ending always works.
Payload with "update" is completely ignored:
{"aps":{"timestamp":1685952000,"event":"update","content-state":{"currentSlotName":"Debug1","nextSlotName":"Debug2"}}}
Same payload with "end" works, the view is refreshed with the new content-state:
{"aps":{"timestamp":1685952000,"event":"end","content-state":{"currentSlotName":"Debug1","nextSlotName":"Debug2"}}}
Via the MacOS Console I am able to see that both events happen to end up on the device. I am sending these Broadcast Push Notifications via Apple's Push Notifications Console.
Hello! I'm currently trying to add local push notifications to my iOS app (React Native + Expo). Most of the guides and documentation I found online revolve around remote notification capabilities and APNS - I don't need this. The app will register a background task to periodically check if it should trigger a notification, fully local. I'm running into issues when adding the push notification capabilities, saying I need a new provisioning profile and to modify the App ID, which prompts me to set up certificates to communicate with APNS - which I don't need.
So I was wondering: Is it possible to build an app without the remote notification setup that can still trigger local notifications? Or is it kind of all-or-nothing, and I need to set up remote notifications as well even if I only need to trigger them locally?
Couldn't really find much online about this, and before I invalidate my current certificates and go through a bunch of redundant setup, I thought I'd ask here.
Help would be greatly appreciated! Thank you!
Topic:
App & System Services
SubTopic:
Notifications
After updating to iOS 26 beta 1, I can't receive any push notifications from most applications.
I can receive notifications from like Calendar, which uses local & reserved notifications, but I can't receive any remote-based notifications.
Topic:
App & System Services
SubTopic:
Notifications
Hi everyone!
I’m integrating push notifications for a taxi-driver app and ran into a blocking CarPlay issue.
When the iPhone is connected to CarPlay (wired or wireless), the push arrives on the phone without any sound and nothing is shown or announced on the CarPlay screen.
If I unplug CarPlay, the same push plays the default sound and shows a normal banner on the lock screen, so the payload itself looks valid.
Environment
iPhone 13 Pro, iOS 18.0
CarPlay head-unit: Xcode 16.2 CarPlay Simulator
App built with Flutter 3.22 + firebase_messaging: ^15.2.5
Deployment target: iOS 14.0
Xcode capabilities enabled: Push Notifications, Time-Sensitive Notifications
App settings on the device: Allow Notifications -› Sounds ON, Show in CarPlay ON
Siri › Announce Notifications › CarPlay: master toggle ON + my app added to the allowed list
Driving Focus = Off (same result if it’s On)
Native setup in AppDelegate.swift
UNUserNotificationCenter.current().requestAuthorization(
options: [.alert, .sound, .badge, .carPlay]
) { _,_ in }
let carPlayCategory = UNNotificationCategory(
identifier: "CARPLAY_ORDER",
actions: [],
intentIdentifiers: [],
options: [.allowInCarPlay]
)
UNUserNotificationCenter.current().setNotificationCategories([carPlayCategory])
UNUserNotificationCenter.current().delegate = self
application.registerForRemoteNotifications()
APNs payload that I send via FCM
{
"aps": {
"alert": {
"title": "New test order",
"body": "Location info test"
},
"sound": "default",
"category": "CARPLAY_ORDER",
"interruption-level": "time-sensitive",
"relevance-score": 1
}
}
What could be the problem? Please help me solve the error
We're building a taxi driver app. Our goal is simple:
Play a notification sound when a new ride request arrives — even if the iPhone is connected to CarPlay.
We use Firebase push with "sound": "default" and "interruption-level": "time-sensitive". The app requests .carPlay and uses a category with .allowInCarPlay.
Everything works when CarPlay is disconnected — we get sound and banner. But when connected to CarPlay:
the push is delivered silently,
no sound is played (even on the phone),
Siri Announce is enabled, but nothing is spoken.
Questions:
Is notification sound blocked when CarPlay is active, unless the app has CarPlay entitlement?
Is Siri Announce the only way to notify the driver audibly in this case?
Would getting a CarPlay entitlement (e.g. CarPlay.communication) fix this without building a full CarPlay UI?
Thanks — all we need is a reliable sound alert when a new ride comes in.
I have integrated a Notification Service Extension in my app to handle rich push notifications with images. The issue occurs on iOS 15 and iOS 18 devices—while the text content of the notification shows, the image is not displayed. However, the rich push notification works fine on other iOS versions (e.g. iOS 16, iOS 17)
I’ve tried the following steps:
Verified App Groups are the same for both the main app and the extension.
Checked the "mutable-content" flag in the notification payload.
Added a print statement in the NotificationService.swift to check if it’s running. It doesn’t appear in the Xcode logs.
I’ve tried using Attach to Process in Xcode, but nothing happens.
The app is installed on a real device, and I’m testing with push notifications when the app is in the background.
Topic:
App & System Services
SubTopic:
Notifications