URGENT HELP FOR SMALL BUSINESS WITH SCREEN TIME WEB CONTENT FILTERING

Hi Apple,

I am the owner of a Womenswear Eccomerce business that's online only, over the past 3-4 weeks i've had numerous customers reach out about our website being blocked on their phones. This issue is becoming increasing worse and our sales have gone down.

Our website: www.anielka.com

There are two current pop ups that show on people's phones

  • WEBSITE NOT ALLOWED anielka.com is a restricted website
  • WEBSITE NOT ALLOWED this device is required to restrict adult content for anyone who hasn't confirmed they are an adult.

This is only a recent issue we have faced in the last 3-4 weeks, previously we never had any problems with people getting onto our website. We sell Womenswear apparel, Apple’s Screen Time ‘Limit Adult Websites’ setting is incorrectly blocking our website, including the homepage.

Are you able to please help with raising this issue to apple? I have already put this into the feedback assistant, and checked all classifications on cloudflare are correct. And nothing has been done.

Could you please escalate this to the team responsible for Screen Time web-content filtering/domain classification?