Account Membership Expired / Team ID DNQ8PB6F6V Unreachable Due to Deprecated Profile Conflict

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Hiccaru OP
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Apple Developer Account — Access & Subscription Issue

Hello Apple Developer Support,

I am writing to resolve a critical access and subscription issue with my Apple Developer account.

My Apple ID (lich666black@gmail.com, Person ID: 1669634243, Developer ID: L2B6257ZS2) is the Account Holder for my organization, Khasanshin Rinat Ildarovich, IP (Team ID: DNQ8PB6F6V, App Store Connect Legal Entity ID: 90331734).

Current Blocking State

  • In App Store Connect, the organization team DNQ8PB6F6V shows that the membership has expired and prompts me to accept the updated Apple Developer Program License Agreement on the Apple Developer website.

  • However, when I log into developer.apple.com/account, the portal backend returns an empty teams array (teams: []) with isAgentOfAnyActiveTeam: false, and defaults my web session to an old duplicate profile ("Rinat khasanshin", marked as Deprecated in ASC).

  • Because of this, the web portal hides my organization team and only displays the "Enroll today" button. When I try to use it, the system blocks me with the error:

    "Your Apple Account is already associated with the Account Holder of a membership."

  • Additionally, I cannot use the native macOS Apple Developer app to resolve this, because the app requires a newer version of macOS than what is currently running on my Mac.

Request

Could you please assist in:

  1. Unlinking or merging the deprecated profile;
  2. Re-syncing my active organization team (DNQ8PB6F6V);
  3. Updating the membership status so I can properly access the portal and sign the updated agreement?

Thank you for your help.

Answered by xalkan in 915161022

Thank you for reviewing this. This is very important to us. We have a separate, active Apple Developer Program membership under our Singapore company, and our goal is to transfer all apps from the affected team to that account.

We understand that the current membership or profile issue may block the standard transfer process. Could Apple Developer Support advise whether it can help complete the transfers manually, or let us know what steps are required? We can provide any company or account details through a private support channel.

Thank you.

Replies  1
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xalkan OP
Accepted Answer

Thank you for reviewing this. This is very important to us. We have a separate, active Apple Developer Program membership under our Singapore company, and our goal is to transfer all apps from the affected team to that account.

We understand that the current membership or profile issue may block the standard transfer process. Could Apple Developer Support advise whether it can help complete the transfers manually, or let us know what steps are required? We can provide any company or account details through a private support channel.

Thank you.