One of our notarization submissions has been In Progress since Sep 11 and hasn't moved.
Submission ID: 5069b140-08dd-4113-bd13-6bc632b4200d Created: 2026-09-11T19:58:35Z Team ID: 9R8Q4GQCR8
notarytool info still shows In Progress, and notarytool log says the log isn't available yet. Our pipeline had five submissions Accepted on Sep 10 with the same certificates. We moved from an Individual to an Organization account on Sep 9, in case that matters.
I haven't resubmitted the same binary. Could you check whether this one is held for deeper analysis, and whether it's holding up new submissions from our team?
Thank you! I'm not sure if you performed some voodu magic — it cleared. It too 4 days, which seems a little crazy to me.
Both submissions are Accepted now, with clean logs. The Sep 11 one (5069b140-08dd-4113-bd13-6bc632b4200d) sat In Progress for about four days. A new build I submitted on Sep 15 at 17:56Z (7834e478-fb72-44fa-a1d0-d4573877f84d) was still In Progress at 19:01Z, and both read Accepted when I checked at 23:21Z, so they cleared together — which matches what you described.
One thing that's hard to judge from this side: while a submission is held, notarytool log only says the log isn't available yet, so a hold and a genuinely stuck job look identical. Is there anything visible to the client that tells them apart, or is waiting it out the whole answer?
Posting the timings in case they help the next person.
