Notarization stuck "In Progress" for multiple submissions (Team ID: 34AC638RKM)

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Created 1w

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Hello,

We are experiencing an issue where our recent notarization submissions are stuck indefinitely in the "In Progress" status, and no notarization logs are available to inspect.

Here are the details for our impacted submissions:

Team ID: 34AC638RKM
Submission ID 1: 18020127-4742-4d5f-8f56-9742e1aab766 (Submitted: 2026-07-31 13:22 UTC)
Submission ID 2: f00b0f39-8b6e-4b80-aaad-dd1690cc7d85 (Submitted: 2026-07-31 21:23 UTC)

Prior submissions in June were accepted without issue using the same build pipeline and signing configuration.

Is there a known backend delay with the notary service, or can an Apple engineer assist in checking the status of these submission tickets?

Thank you!

Answer 1

DTS Engineer OP

Apple

1w

You can expect that most uploads will be notarised quickly. Occasionally, some uploads are held for additional analysis and may take longer to complete. As you notarise your apps, the system will learn how to recognise them, and you should see fewer delays.

For lots of additional info about notarisation, see Notarisation Resources. Specifically, it links to a Q&A with the notary service team that’s quite instructive.

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