Mac Os 27, can't turn off live subtitles and code to turn it off from app

Question

Created 2w

Replies 3

Boosts 0

Views 1.1k

Participants 2

So, in macos golden gate 27, there is this new live subtitles that happens in every video that i can't even turn off? (live captions is off) and also is there anyway from code we can turn this feature off, because making a background app, it exists whenever, and i can't seem to find a way to disable it from coding and the app.

Answered by soutik in 899152022

Hi @skyskysun -- thank you for reaching out on Apple's developer forums.

For us to help you effectively, can you please file a feedback request with code sample representing your usage of the AVFoundation APIs for your use-case? Can you specially note if you are setting any software volume to 0 OR if you Mac is muted during the test?

Also, can you try the following in your test and see if it resolves the issue:

Go to System Settings -> Accessibility -> Subtitles and Captioning -> Turn OFF "Show when muted" toggle

Thanks!

Answer 1

soutik OP

2w

Accepted Answer

Hi @skyskysun -- thank you for reaching out on Apple's developer forums.

For us to help you effectively, can you please file a feedback request with code sample representing your usage of the AVFoundation APIs for your use-case? Can you specially note if you are setting any software volume to 0 OR if you Mac is muted during the test?

Also, can you try the following in your test and see if it resolves the issue:

Go to System Settings -> Accessibility -> Subtitles and Captioning -> Turn OFF "Show when muted" toggle

Thanks!

Answer 2

skyskysun OP

1w

Thanks,I realized it was muted audio which led to the subtitles, also is there a way to turn off that setting from the app?

Answer 3

soutik OP

1w

Hi @skyskysun I am glad that resolved it. We have made some tweaks to the "Show on mute" automation in the upcoming developer beta. I recommend trying your code on the newer build where we believe even if the "Show on mute" toggle is on, we won't trigger the automation for your use-case.

To your question if there is a possibility of turning it off from within the app, unfortunately given this is a user-facing toggle only users can turn it on/ off based on their requirements.

Please let us know if the upcoming developer beta fixes the issue for your use-case.