Sign in with Apple fails with ASAuthorizationError.canceled (1001) / "Sign Up Not Completed" — server-side, all config verified

Our app's Sign in with Apple never completes. Apple's create-account sheet renders fully (name + share/hide-my-email step), then the final server submit fails and shows the "Sign Up Not Completed" sheet. The authorization callback returns ASAuthorizationError.canceled (1001) with no userInfo — even though the user did not cancel. Reproduced on multiple physical devices and multiple Apple IDs (all with 2FA), on iOS 26.5.1, since our first build.

  • Team ID: 24XS837728
  • App ID: C54N9Q226H (bundle com.sucsessmaperrs.careerAssessmentApp)

Verified on our side:

  • com.apple.developer.applesignin = [Default] present in the distribution build (codesign -d --entitlements); embedded profile is the

explicit App Store profile for the App ID (not wildcard).

  • App ID has Sign in with Apple enabled as a primary App ID; capability deleted + recreated via the App Store Connect API today, no

change.

  • Firebase consumes the identity token; the failure is in Apple's UI before our code runs.
  • App Store Connect agreements are clean.

Key isolating fact: the same Apple ID on the same device completes a first-time Sign in with Apple sign-up in other third-party apps — only ours fails. So the cause appears scoped to our App ID / team on Apple's side, not the device, the Apple ID, 2FA, or our client code.

This matches the widespread server-side "Sign Up Not Completed" failure in thread 675756 — same signature: multiple devices/Apple IDs, no console error, the failure delegate surfacing only as "cancel", newly created apps affected, even Apple's own sample app failing — which Apple ultimately resolved server-side (with a recurrence reported June 2025). Note this is the native ASAuthorizationController flow, not the REST/web flow, so the query-parameter percent-encoding fix from thread 122458 does not apply here.

Could an Apple engineer check the server-side Sign in with Apple / account-association state for App ID C54N9Q226H (Team 24XS837728)? Happy to provide a screen recording or sysdiagnose.

Answered by DTS Engineer in 894260022

Hi @Samadhaan,

For the "Sign Up Not Completed" error, please submit a bug report via Feedback Assistant:

Gathering required information for troubleshooting Sign in with Apple authorization and token requests

https://developer.apple.com/forums/thread/801173

Remember to include your Team ID, Client ID/Services ID, affected user ID/email, and sysdiagnose logs. Once submitted, please reply with your Feedback ID.

Cheers,

Paris X Pinkney |  WWDR | DTS Engineer

Hi @Samadhaan,

For the "Sign Up Not Completed" error, please submit a bug report via Feedback Assistant:

Gathering required information for troubleshooting Sign in with Apple authorization and token requests

https://developer.apple.com/forums/thread/801173

Remember to include your Team ID, Client ID/Services ID, affected user ID/email, and sysdiagnose logs. Once submitted, please reply with your Feedback ID.

Cheers,

Paris X Pinkney |  WWDR | DTS Engineer

Hi Paris, thanks. Submitted via Feedback Assistant: FB23347808 — it includes the Bundle ID ▎ (com.sucsessmaperrs.careerAssessmentApp), Team ID (24XS837728), the affected Apple ID, the reproduction timestamp, and a ▎ sysdiagnose captured on iPhone 17 / iOS 26.5.1 with the Accounts/AuthKit profile installed. Note the flow fails with ▎ ASAuthorizationError.canceled (1001) before any identity token is issued, so none is included. This was also just cited ▎ by App Review as a Guideline 2.1 rejection (Submission ID 39e39bfa-f68d-4c6e-b9cf-6ae2093cf76d), so it's now blocking our ▎ release. Happy to provide a screen recording or anything else needed. — Samadhaan

Sign in with Apple fails with ASAuthorizationError.canceled (1001) / "Sign Up Not Completed" — server-side, all config verified
 
 
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