Notarization stuck In Progress for 2+ days

Update: I tested with a minimal 7KB test.zip (simple signed app) using the same keychain profile. It also stuck in "In Progress" immediately, confirming the issue is account/team level, not related to the package content. Submission ID for test: 015ade60-c2f8-4af7-b535-3ae7fd5c9ffd

Update: Two separate teams affected, detailed timeline below

Team 1 (DocuAgile):

• 03-11 to 03-17 03:30 UTC: All Accepted (100+ successful submissions)
• 03-17 09:06 UTC: Suddenly all Rejected (statusCode 7000, "Team is not yet configured for notarization")
• 03-17 12:32 UTC: Brief recovery, 2 Accepted
• 03-17 13:08 UTC: Back to Rejected
• 03-18 13:51 UTC: Recovery again, 2 Accepted
• 03-19 02:30 UTC onwards: All stuck In Progress, logs return "not yet available"
• Tested with a 7KB minimal test.zip — also stuck: 015ade60-c2f8-4af7-b535-3ae7fd5c9ffd

Team 2 (separate account):

• 03-11 to 03-17 03:30 UTC: All Accepted (100+ successful submissions)
• 03-17 09:06 UTC: All stuck In Progress, never recovered
• Agreement was not signed — signed it today, still no recovery
• All submission logs return "not yet available"
• Earliest stuck submission: 789d40c4-ff83-469f-9b9b-2ac93183125e (2026-03-17 09:06 UTC)
• Latest stuck submission: ef7f8dbb-a7db-44c8-910c-532761b2a528 (2026-03-19 11:53 UTC)

Both teams have valid Developer ID Application certificates (expiry 2031). Issue is not related to package content or size — minimal test package also affected. Could you please check the backend queue status for both teams?

Update: We received an App Review rejection on 2026-03-17 06:02 UTC for Guideline 4.1(a) (Copycats - references to OpenClaw). The notarization queue started failing at

2026-03-17 09:06 UTC, exactly 3 hours after the rejection. Could this App Review rejection have triggered a backend review of our account affecting notarization?

You can expect that most uploads will be notarised quickly. Occasionally, some uploads are held for in-depth analysis and may take longer to complete. As you notarise your apps, the system will learn how to recognise them, and you should see fewer delays.

For lots of additional info about notarisation, see Notarisation Resources. Specifically, it links to a Q&A with the notary service team that’s quite instructive.

Could this App Review rejection have triggered a backend review of our account affecting notarization?

I can’t comment on that. See this post for a little more background about this “No comment.”

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